First, the positive aspects. Everything is beautiful, stylish, a good website, beautiful furniture, very interesting designs, the ability to change sizes, fairly fast production and delivery of the order.
Now about the cons. After the delivery of your order and its payment, you can forget about calling their office. Using my example: we ordered a wardrobe, changed its dimensions and internal layout, the assembly instructions were received as standard, the completeness (complete) but does not match the instructions, the stickers with the name of the parts do not correspond to reality are mixed up and duplicated. What we have in the end, it is impossible to assemble on our own. They were assembled only with the help of the brother of the chief engineer.
Bottom line: for Sudoku lovers, it's the best!
Disgusting attitude to the client! Firstly, having ordered a TV stand for the first time, not only did we exceed all the waiting times, they also brought it without accessories and with a defective insert in the shuflyada. The fittings were delivered to us for another month!!! What's their fault. Secondly, we decided to add a display cabinet to the cabinet, they said waiting for 1 month, as a result, 1.5 months have already passed, there is still no display cabinet. They promised to deliver on 10/16/2023, they said that it didn't fit into the car, it would be the next delivery, I made a remark and asked for all the details to be, and asked to be delivered from Monday to Wednesday, since we are leaving for a while! (23,10,23-25,10,23). But on 10/22/2023 they dialed us and said that the delivery would be from Wednesday to Friday, complete indifference to the client.! And today they decided to finish us off, they dialed and said not all the details arrived, so the delivery will only be next week.! We have been fed breakfast for three weeks. Disgusting attitude to the client !!!! Think about it before ordering furniture there!!!!
I like both the store and the Sofa website.buy: interesting models, a variety of colors, the ability to immediately arrange an installment plan. Anastasia, the manager, helped us - polite, pleasant, told us all the pros and cons of each model, quickly oriented and decorated. It's nice to come to a store like this :)
I bought A Wiley Soft Yellow Banquette. Anastasia, the manager, was at the store, and the order was quickly placed. For a very long time I could not find the right color for the banquette and only found it here, the store has a large assortment of fabrics to choose from. It looks very expensive and solid. I will make my next purchase in Divan. by.
We ordered a bed and were satisfied. The consultant was very polite, told us everything in great detail and gave very useful comments on all our questions. The bed was delivered even faster than we expected, which was a pleasant surprise for us, since we had just moved in. Thank you for the good service and very pleasant and polite staff, now it is very rare!
This is not the first time we buy here, and again the flour of choice was supervised by the manager Anastasia.
The store is within walking distance from the house,
it works almost around the clock.
A wide selection of upholstery fabrics.
We bought 2 armchairs and an ottoman in their own color scheme. Three weeks of waiting for the manufacture and purchase are already at our house.
The delivery service works fine, although it draws up a delivery contract in 2 copies upon delivery (too much writing, but this is not their whim).
P.S. Personally, I have the opinion that Russian furniture is a little cheaper than furniture from a domestic manufacturer
with the same quality.
I want to thank the manager Anastasia for her impeccable work and the delivery service (the guys worked after hours!!).I bought a sofa and pillows. Excellent quality!! I want to come back to you again!!! Thanks
We recently bought a sofa in the showroom Sofa.buy. The most fashionable and stylish sofas are only there! Anastasia, the manager, helped to choose our handsome Sofa Citeno, for which special thanks to her. The sofa was delivered in the shortest possible time, in just 15 days and fully met our expectations. I recommend it to everyone!!;
The store is simply excellent: both the service and the support of the conversation about the choice (special thanks to Anastasia) to travel all over Brest and in the end you will still not find a better quality and pleasant atmosphere anywhere.
We bought a sofa. The manager was Irina. In general, everything is on top, they gave me a feel, a sit, showed me layout options, fabric samples. After registration, the delivery was on time as promised. In general, everything is as it should be. There is nothing to add simply. And most importantly, the PRICE!!! We will definitely buy more.
A great store. We bought a sofa. Manager Anastasia helped with the selection, advised on all issues. We were very satisfied with the quality of the product and the service.
We purchased a Citeno 160 Sherst Grey bed, there are no complaints about the quality, delivery on time, which is good news. Thanks to the manager Irina for the qualified work.