The attentive staff will patiently explain and even tell you how best and what goods and cargoes can be sent by their courier service.
Documents and notifications of recipients and senders are done clearly. The only thing is that it is impossible to find them by the signboard, the address is correct, but since their office is located on the minus first floor and there is no signboard, it is difficult to find them quickly. The landmark in the morning is small trucks with DHL color markings.
DHL office in Tashkent. It is impossible to find an office by location. Apart from the column with the inscription DHL, there are no other signs. I walked around the building three times to find the entrance to the business center. Even at the entrance to the business center there is no information - ask the guard, who will point to the descent to the basement.
The service itself is at the level, everything is as it should be.
If by car, then get ready for difficulties with parking - the city center is a sore point.
I do not recommend it. There's going to be a terrible traffic jam every day. It is not suitable for mail with everything because when I received a parcel of about 25-30 kg, there is no arrival in the car for this, only on foot it is necessary if your time is a lot, then you can wait in traffic and only after 2 hours you can pick up your own mail
They were delivered very quickly from France, I ordered from China, I got it in my hands in 4 days; well done
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Show business's response
Алишер
Level 6 Local Expert
January 16
Dignities.
- staff and service .
Disadvantages
- parking for cars , driving a private car and taxi to the office is terrible , to put it mildly, it's just impossible.
Not bad in principle, but for a very long time. I sent documents across the CIS, I got it in a week. But the registration in the office took almost an hour and the participation of three employees.
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Mumindjon K.
Level 8 Local Expert
January 31
Bad location. I hardly found it. There are no parking lots. The price is very high. Send two sheets of writing paper to Turkey 1300000sum($100)
C.the office of the DHL representative office in Tashkent.
A good, modern office, which is suitable for the parent company. Competent staff, friendly and professional.
I received an already open parcel, a Korean is sitting at the reception, asked me to sign before I took out the parcel, the service is poor, a world-renowned company, but such employees spoil the face of the company. They sent the documents from Moscow, but the parcel was open and the documents were crumpled, they must have opened and looked at what was inside and not carefully put it back. I'm very disappointed. I hope the company will investigate if it reads it...
Recently, the staff of DHL- Tashkent The central office in the city of Tashkent, becomes one of the lowest level! Customer service has dropped to the lowest level!!!
A parcel received from another country is sent back to the sender's country without notification…
The conclusion is from the customers themselves!
Thank God, several DHL competitors are opening in the Republic of Uzbekistan.
Apparently they got fed up with monopoly in those years....😡😡😡
The service is as usual. The company is American, but the level has dropped very low to the Soviet level. The service at MBC really sucks. They put a woman with a sour face in jail. Couriers are generally happy not to deliver mail. A little something - come to us yourself