Del Papa
Address
Business hours
Closed until 10:00
Directions
Abay
2.74 km
Dostyk Avenue / Omarova Street
151 m
Information verified by owner
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144 reviews
March 29
I want to change my review. She has been a loyal and regular customer since the opening day. But today, when the entire Dostyk is closed due to the arrival of the President (there will definitely be a restriction of guests for the next 2 hours due to the cordon), and there are only 5 tables in the restaurant, I was refused a place because I am alone! In shock. I've never been insulted like this before. The person who constantly recommended you, brought friends, treated the staff with respect, was simply rejected when asked how many guests were planned, I replied that I would be alone. Perhaps this is due to the change of staff, who does not know regular customers, but this does not change the essence of the incident. I ask you to have a serious conversation with the administrator, who does not even manage the service situation. You have seriously fallen in my estimation. I'll pick up the bonuses at another restaurant and I want to forget about your "service"!!!
P.S. the story of how to lose a loyal customer by having a good kitchen, place, and setting, simply by hiring an unprofessional service.
See original · Русский
July 14, 2024
Everything is fine and at a high level. Pleasant atmosphere and interior. Relatively quiet. The staff is unobtrusive and polite. Special thanks to the chefs. I had my first date here with my girlfriend. Prosperity!)
See original · Русский
3
November 8, 2024
ABR+ restaurants need to be promoted as a symbol of Almaty instead of an apple. To my taste, the most humane restaurant group (the food is delicious, it goes without saying). Del Papa is not the best at ABR+, but their gold standard.
See original · Русский