We had a rest in August 2024. The place itself is very cool, sun beds, bungalows, music, the place is TOP. Special attention to the cook - everything is very tasty! Only the cook can be given 20 stars out of 5.
But now let's move on to the biggest minus, for which I gave 2 stars. Although please note, if it were not for this minus, I could put 10+. Drum roll, I think most would agree- SERVICE.
The waiters... and the barmaid. There are no words to find. They always take orders with an expression on their face, as if I borrowed a million from them and did not return it on time, rude, not friendly. The last straw was that they came to have lunch, they didn't pay attention to us and didn't bring the menu for 10 minutes. 15 minutes later (we timed it on purpose) We went to the bar to get the menu ourselves. Having chosen the dishes, we were also ignored by everyone. They came to the bar to take our order (after all, we want to eat), we said we could take the order, since we waited 15 minutes, to which the Barmaid replied to us: "Well, it's okay, you'll have to wait." Are you serious? Really?
Please teach your staff how to approach customers correctly. Since we didn't look at the kitchen, we just got up and left.
COMPLETE LACK OF RESPECT for customers. I'm sorry, but we came to rest, we came respectfully to your country. BUT I have never seen such DISRESPECT IN YOUR RESTAURANT/cafe in any country in the world where I have been!
I hope for understanding and an explanatory conversation with the service staff!
The beach is clean. There are inexpensive sun beds. The food is delicious. Two stars for that alone. So I would put 0. The service is related to eating below the baseboard. What would you need to eat: 1. Sit down at the table and wait for 30 minutes for the waiter (and there are 4 of them for the whole beach). He will wipe the table after the others.
2. Place an order and wait for 30-40 minutes (here it is still possible to understand).
3. When bringing the last dish, ask for the bill. He finishes the last dish and waits another 20-30 minutes for the bill.
After the bill is brought, the waiter is here with you as much as possible, even though you will get the money for 20 minutes)
I want to write the most useful review that I would like to see at the time when I first entered the object on the maps.
Rent a sunbed under an umbrella for the whole day — 200rubles without a mattress, with — 300 rubles. With your own food and drinks (except water) — you can't, but you can if you're careful.
The waiters accept the order (they are very responsive and pleasant, sometimes you need to wait (do not wait 40 minutes, but just let yourself know by calling or raising your hand), but it's worth it — the food is delicious), fixing the number of the sunbed. I attached a photo of the menu on both sides.
The sea is insanely clean, calm, the shore is filled with stones, take your swimming shoes with you 🌊
Abkhazia has pleasantly surprised you, have a nice vacation!