Dapamoga.by
21 review
September 20, 2024
I handed over the vacuum cleaner to repair the power button. After the inspection, the contractor issued a receipt for payment indicating the cost of 100 rubles. Additional. No services were ordered . The next day, the contractor called and informed about the readiness of the vacuum cleaner. He also said about cleaning the filter at a cost of 30p without approval .Upon arrival, we saw that the filter was not cleaned, the contractor demanded 130p from us. Firstly, we did not order the service, and secondly, the filter remained in the same condition after the "so-called cleaning". Thus, the contractor tried to deceive us and get money for a service that we did not order , but he did not perform . As a result, when we issued the vacuum cleaner, we paid 100 rubles for the repair of the button. Today, the contractor calls and informs us that he has blacklisted us. When asked why the filter remained in the same condition , he says that he did not clean it , but gave advice on cleaning the filter himself . And it turns out that you need to go back and pay 30 rubles for this . But we didn 't ask for a consultation either . After that, the contractor said that he would cancel the warranty for the repair of the button. The first and last time we turned to this master , I consider it too much to openly deceive people .
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6
December 27, 2024
I called the phone number on the website with the request: repair of wheels in a suitcase. She wanted to hand it over at the Abbot's terrorist attack. Answer: it's hard for me to say (which is difficult, I didn't understand) and I hung up. She called at 9 a.m.
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1
February 5
The website states that before arrival, it is best to call by phone and find out about the workload. I called, and the call was dropped to answer a simple question about repairs.
Thanks, I'll choose another repair center :)
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1
May 4
My microwave oven is broken. I dialed it on Sunday morning. The master arrived immediately and made it in one hour. Polite, accurate. I explained everything. Thanks .
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July 25, 2024
On the Dapamoga website.by has a five-star rating. There are big doubts about the veracity of the assessment. It is misleading. I applied on 07/19/24 about Bosch. I've been knocking on the spin for a long time. My smart adult children convinced me that it was normal for washing machines. But the last time it rattled so much when pressing the linen tablecloth that, in fright, I just pressed the drain and turned off the machine. The drum was swinging by hand at a decent amplitude. In a conversation with the master, she explained everything like that. In response, I was asked to load the laundry and do the laundry before the crash. Remove the rattling - knocking on video and send it to Viber at the specified number +29 669 95 42 . To my objection: "Yes, I'm just afraid to wash, if the drum comes off, what should I do?" they replied: "Well, if you are against making a video, look for another master. We're not going. It could be a bearing, maybe shock absorbers, or maybe even a shaft. It will cost 300 rubles, we will not take it," and hung up. Here is such a service! To be honest, I was a little stunned, because I spoke very politely and even in a pleading tone. I found another master: TIVER.BY . The man was interested in the client, listened attentively, calmly judged everything like a man. We also tested the machine through Viber and video as much as possible. No one asked me to drive a faulty Boshik to the laundry! Tomorrow, Saturday, the master came and fixed everything. Quickly, carefully, without unnecessary words. Now my "dear most important friend" is working so quietly, as if he bought it yesterday. It turned out to be shock absorbers. So really, it is necessary to always remember that in life we deserve the best, and finding another is not a problem at all, the main thing is not to waste time. Isn't that right? A dapamoga employee.by apparently just worked hard for the day, was driving in the heat on a busy Friday, and the time is 16:12, I want to go home, but better to nature, well, probably most importantly, he did not like my voice...
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7
1
April 26
I do not recommend this service from the word at all. There is no professoralism here, much less quality.Everything from beginning to end, just passing by.
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September 4, 2024
I handed over the slow cooker for repair. As a result, they try to return some incomprehensible thing to me, passing it off as mine. And they insist that this is it. Moreover, it is clear that the equipment is very old and worn out and the bowl inside is not the same color. They have one argument: you passed this model ...
it's a pity you can't put 0.
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2
December 3, 2024
The worst attitude towards clients that I have ever encountered anywhere! Think 10 times before contacting them....
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4
February 22, 2024
I had my pants sewn up so cool that it was just a light) the girl from shoe repair is generally cool and will help both after hours and take the thing and give it away) well done girls now everything that needs to be sewn and repaired is only for them)
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5
September 5, 2023
I'm not a fan of writing complaints, but here the attitude is so outraged that I can't keep silent. Honestly, I just didn't expect that there are still places where, out of the blue, they can be rude to a client and insult him just for wanting to receive an order on time. I applied for the manufacture of an intercom key, gave the original, they said it would be ready in 15 minutes. I came back even later to make sure. They answer me, "it's not ready yet." When asked when it will be ready, the answer is: "well, I started doing it." (At the same time, despite what the employee later said to the public, he did not say that he would be ready in a minute or something like that). When I pointed out that it was promised to be completed in 15 minutes, I came later, and the work had just begun, he offered me to pick up my key "if you are in such a hurry." The man promised one thing, wasted my time, did not fulfill the promise and was offended that I expected to receive my order on time. I demanded a complaint book. After that, I heard a lot about myself: they started with the fact that I was "stupid", mentioned my husband for some reason, ended with poking and inviting me to "talk after work without family" (a reference to the fact that when I applied, I was walking with an infant) - this, of course, more than a decent offer from a man to a woman. Finally, the employee once again voiced that "I don't care about your time," apparently believing that this is normal. Yes, I will not hide from outrage on emotions and solely in response to such rudeness, at one point I also slipped to the level of poking, but then I returned back to you. Fortunately, this is not the only workshop in the area where you can get this service, but at the same time where employees do not have criminal habits to invite customers to a showdown after work for the fact that the customer wanted to receive the order on time. If an employee had immediately said that he was busy, had lunch, or that it would take 20-30 minutes, I wouldn't even waste time on it, and I also didn't need scandals at all.
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10
June 3, 2023
I do not advise anyone to turn back. Phones are either not being picked up or are not available. At least they know how to write in telegram.
It was necessary to make 30 keys, photos of the keys themselves were dropped from the Internet from the locks, the cost for all the keys was announced, we were satisfied. We chipped in with our neighbors for keys and locks, and bought locks. Once again, we have already dropped real photos of keys to these unfortunate "masters" of keys. Everything has been confirmed, come and do it.
We called again, arrived at Igumensky - the "master" with a sour face takes samples of keys and voices the cost 40% higher than the initially announced cost for each key. At the same time, we needed more keys, almost 40 pieces.
That is, in this organization, the more keys you want to make, the higher the cost of each key will be.
The "master" in igumen generally behaves very strangely, silently gives you the keys and does not try to resolve the issue in any way, from the category of "I am not me, the cow is not mine."
As a result of further telephone conversations with the author of the posts in the telegram, you will hear that they already have the LOWEST PRICE in the city and no one will make it cheaper, and okay, we will make it a little cheaper for you. But it is still "cheaper" by 20% higher than the initially stated cost.
As a result, further cooperation with this organization was abandoned. Thanks to Google, we found an adequate and responsible workshop and went there. The next day, the entire order was already completed there, without any questions.
PS: We lost time to drive across the city, spent fuel and nerves. We do not advise anyone to contact such a "service".
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9
August 17, 2024
Learn how to communicate with the client, and not hang up the phone when clarifying the cost of repairs, any question here is paid, it turns out. I do not recommend this organization.
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6
September 3, 2023
Rudeness and carelessness of employees, they even respond with errors in the telegram and send customers without even understanding his problem. Farashkin's office!!!
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5
September 20, 2023
It is a pity that I read the reviews only after visiting this place ((((
Don't go there anymore!!!
Look for adequate workshops!
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8
July 9, 2024
The pillow was cleaned quickly and well
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2
August 12, 2024
Boorish communication and attitude towards the client.
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4
March 6
You brutes!!!
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1
January 2, 2023
Good service. I recommend
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6
September 25, 2022
They repair sneakers well
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4
July 20, 2020
The TV broke down on Sunday. We arrived the same day and took him away. The next day, on Monday, they arrived repaired. Everything is OK!
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5
December 1, 2018
And I repaired the zipper and shoes repeatedly. The people are friendly, the prices are reasonable.
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4