Cubanacan Tuxpan
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83 reviews
January 12
Large green area, 3-star meals, you will not stay hungry, there is always a lot of fresh fruit. Bars are everywhere. The staff is excellent, helpful, and friendly everywhere.The wi-fi coverage area is good, but it keeps flying off. There are problems with the key cards in the rooms, I changed them 100 times during the 9 days of rest, the master came 6 times. In the room you can hear everything that happens in the corridor and neighboring rooms. Cleaning is daily. Poor lighting, only bedside lamps. In the room: hair dryer, iron, ironing board, coffee maker, mini fridge, shower accessories. The beach is wide, more or less clean, the entrance to the ocean is good, there are plenty of sun beds. They arrange: a foam pool party, lunch on the street with life-size dolls, live music at a restaurant for dinner, a singer in the lobby. In general, if you focus on the beach, the ocean, you can choose this hotel.
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1
December 27, 2024
I booked a vacation from 11.12 - 23.12.24 through the travel agency "Clover". I read the reviews, I was more focused on beach holidays.
I was pleasantly surprised, my wishes were fulfilled - a room on the 4th floor with a view of the ocean and even a bottle of champagne and a fruit plate as a VIP client
The room has everything, up to an iron and a coffee machine, cleaning every day.
Every day at 9.30 pm there is a show program, I really enjoyed the water show and the foam party.
The food is varied, every day fruits, smoothies, fish, meat to choose from, ice cream, desserts. The staff is friendly, it is clear that they are trying.
Delicious coffee is made by the girls in the lobby and evening bar.
Exchange money and buy back rum, cigars and coffee, everything can be done at the bartenders, it is very convenient and cheaper than in the city.
I am happy with my vacation, despite the fact that the weather was different, everyone left with a tan))
Well done, I recommend it
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1
January 8
Everything that could be bad was bad. The clear sea, which is cleaner in other hotels, as well as the beach, is far from the criterion for buying a ticket here. In my eyes, Pegasus as a company has sunk below the baseboard, although it would seem much lower. We were dumped both times on the tour: We, a family of 10 people, paid for an individual tour and ended up traveling with a bus ride, although it was previously agreed otherwise. The same theme applies to the catamaran tour. Instead of a large catamaran and LOBSTER FISHING included in the price, we were given a small one and we also paid for lunch and lobster on top. The hotel itself dropped us off for dinner, accidentally booking us for another day, despite the fact that the ticket (yes, hello scoop) indicated the date we requested. The food is, of course, generally trash, we've been preparing for this. Cockroaches on the stove, the lack of a snack bar in the SNACK bar killed. I don't understand who's fooling around with this bait. The rooms were a quiet horror, our toilet was constantly breaking down, and the water was put in the room according to the mood of the cleaning lady. She probably didn't have it regularly. Wi-Fi is also a cake. We connected to another hotel. In short, it's just too bad.
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