Credo Bank
Directions
Sherif Khimshiashvili Street, 2
157 m
64 reviews
September 6, 2023
Claims to sell rubles but has none. Liars.
November 18, 2024
November 18, 2024
They gave the ticket at 12:00
I sat down with the operator at 13:10
Finished at 14:15
Some kind of automated refusal came, they asked for an employment contract of the Russian Federation, I did not have a copy. We sent the application again with a note that "there is a copy of the type agreement." Passed. They told me to send a copy to the soap later.
They sold a 12 GEL insurance policy. Initially, I spoke without insurance, Mastercard. No visa for GEL 240. They said OK ok. In fact, I handed over the activation code of the insurance myself, I spent 2 hours there and was already in a hurry to meet. I think it's better to come right away with an open Georgian IP and try out, then they probably won't ask you anything except for a foreign passport.
Set aside 2 hours for the visit. Make sure that they are not trying to arrange insurance for you, for its registration they will be asked to confirm the operation via an SMS code
See original · Русский
1
January 21
I want to share the situation at the ATM at the Credo Bank branch on Sheriff Khimshiashvili Street, 1. The ATM did not show a malfunction, but when receiving the card, it chewed it and issued an error. I asked the staff of the department for help — they initially did not help in any way and could not voice any information. At the branch, I met a man who had his card chewed up by the same ATM half an hour earlier, the staff didn't help him either, and he called the hotline for 20 minutes, where they didn't really help him.
It was only after raising his voice that he managed to attract employees to solve the problem. At the same time, they did not place any ads on the ATM for more than an hour — I and the second injured man stood next to it and drove people away from the ATM so that their cards would not jam too. The staff promised that the collection service would arrive in 30 minutes and return the cards. After an hour of waiting, a technician came out from inside the compartment with a key (that is, he was in the building all the time and could have come earlier), took out two cards, but mine was not among them — it was apparently stuck in the compartment that accepts cards. After that, for another 40 minutes, there was no employee who could explain the procedure for restoring or returning the card, and I already had to leave without the card to go about my business.
As a result: a lost card, time, and the absolute incompetence and indifference of the staff. I would like the bank's management to help the branch staff become better at solving the problem, which, I am sure, will arise more than once in the future.
See original · Русский
2