This is a very good bank for expats. Yes, there is a fairly long queue, but at the same time there is always a good and friendly attitude towards customers, very polite staff, thank them very much for this. The virtual card starts working almost immediately. It's a clear and fast application, and it turned out to be more convenient for me to navigate in the English version than in the Russian one. The virtual card was launched in less than 15 minutes. A very clear and good bank.
I applied for a visa card. The manager who filled out the documents did everything as quickly as possible! Thanks a lot to her. In general, the staff is very pleasant, despite the huge number of visitors, they remain very polite and friendly.
Very friendly staff, explained about the card rate. I arrived on Tuesday, and the physical card was ready on Friday. Before receiving the physical card, we issued a digital one and added it to Google Pay. The staff is Russian-speaking.
They asked for documents, only a passport
The only bank that will talk to you, in principle, without requiring statements and contracts. The staff understands Russian perfectly, everything is polite, they do not impose services or more expensive tariffs, they just offer a choice.
Very friendly staff!!!
Starting from the welcoming smiling guy to the managers. Special thanks to George, he explained everything simply and easily, answered all questions!!
I heard how Eleni communicated with clients, also super!!!
Attentive to each client!
Well done! Keep it up !
I came on Saturday and applied for a card. Initially, a very friendly employee greets you and explains the introductory information. I filled out a preliminary application. There was almost no queue, just a couple of people and I was invited. We promptly issued and told them. I already received a text message about readiness on Wednesday and took the card on Thursday.
And everyone speaks Russian.
Thank you for the opportunity to receive the card, efficiency and kindness!
Wow!!!! Oh, what a great staff they have!!! Responsive, pleasant, kind!!! He will always help, tell you and give you the right wording!!!! Only to you!!!! Great respect to you!!!!
An office for expats. The application was submitted on September 1, they said the SMS would come in 3-4 days. On the 7th, she did not come, we went in person- the card is ready, everything was OK, the pincode came in the late afternoon. Platinum visa card - 180 GEL per year 🥲
I sat for 2 hours with a completed questionnaire on the coupon and 15 minutes before closing I was informed that the system was crashing)) and despite the fact that my number is next on the list and it's Friday, they SENT me to come on Monday.
An office for expats. Excellent service without nasty and humiliating rhetoric in the style of "well, you will pay 50 lari to start, we will check you and think about whether to open an account for you or not."
"An SMS will arrive in 3-4 days, you can pick up the card." After 10 days, only 2 spam sms messages arrived. It was a holiday, they didn't warn me that they weren't working.