In such a lively place, the staff is extremely friendly, no kidding. The baristas smartly brew wonderful and fragrant coffee and promptly serve the visitors. Huge respect to them for that
The baristas Alexander and Sofia are wonderful guys, they treat each client politely. I took a Latte and didn't regret it, they painted a beautiful swan, the coffee itself was very tasty. Thank them very much, you need to give a bonus for such work!!!
Yesterday, on 12/21/24, in the evening, we decided to have coffee with our friends at this coffee shop, they made it for us, warmed up a sandwich and we sat down at the table, but before we could take a sip of delicious coffee, Anastasia Alai, who was waving a dirty rag wiping the tables, kicked us out, telling us very rudely that she needed to clean up under our tables and our time was up Stay here.The mood was ruined! The question is asked: Why sell coffee a couple of minutes before closing, because people don't even have the opportunity to sit at a table? You have time to take money from customers, but you do not give the client the opportunity to relax. A very unpleasant feeling remained after your coffee shop, especially from the employee Anastasia Alai. The management pay attention!!!
Daria is a wonderful barista - she makes delicious coffee and is always positive. A very pleasant and friendly atmosphere. And also delicious sweets, especially: a curd ring and a lemon tartlet!
This is not the first time I have come to this Cofix point. Coffee and drinks are very tasty, desserts are always fresh, prices are reasonable. The staff is polite, the guest's wish is fulfilled. I come only to them for coffee and desserts! Bumble and lemon tart, it's a bomb!
They forgot to warn in advance that they had run out of lids for large glasses. It was "very convenient" to get coffee without a lid. The latte was made without foam, explaining what milk is. Previously, everything was OK in this place. Sorry.
In general, I like this caffeine chain, but this one is problematic. Long queues due to inexperienced staff. I have nothing against learning (we all go through this), but when you wait for your coffee for 20 minutes...
I had a cappuccino on Thursday, and after ~30 minutes I had acute abdominal pain, and after any meal or water, it only got worse. It's Tuesday and I've only just started to come to my senses, the weekend is ruined, at least I didn't get to the hospital and that was close
The girl who made the coffee brazenly cheated on the volume.We decided to have coffee with my husband, but it looked like I was given someone to finish the leftovers (I attach a photo) . It was terribly bitter. Do they sell coffee like that somewhere?
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Алиса
Level 4 Local Expert
September 23, 2024
It's a very strange place. I came with my thermos to make coffee in it. I choose a drink from the author's menu and immediately ask the girl at the terminal if it is possible to put it in my mug. she stares at me with eyes for 5 rubles, but seems to agree. he asks me again which drink I chose and starts scoring it as "cappuccino + syrup + topping" and the price is obviously different. then an older employee finally comes to her aid and tells her how to properly score my drink. okay, I paid, and AFTER the payment, this "senior" employee says to the new one, "by the way, when people come with their own, they get a 10% discount, here you punch it." I just fell out)))) Then give me the money back, what's the joke? (of course, no one suggested this to me, although I hinted at it loudly). Why should I lose money because of a new employee? why didn't they offer to make a refund and recalculate the amount, as they do in normal establishments? or if this is the order of things for you, then why say it in front of the client if you wanted to hide it?))) the finale was that they had neither tubes nor sticks for stirring sugar 😍
my verdict is this: maybe you shouldn't put people who are only interning for the first day at the checkout? after all, these people LITERALLY work with clients' money. let them, for a start, learn how to make coffee, and just watch the cash terminal?..
I gave 2 stars only for the coffee itself - it was, fortunately, acceptable.
I took coffee here for the first time. The coffee is delicious, the price is also adequate. The staff is young and friendly, they told me everything I asked. So you can safely take coffee here)
04.07.2024
It's not the first time I get to one girl (I don't know her name) who refuses to make a drink hot, although other coffee shops offer it themselves, the situation was in the morning, thanks for the spoiled mood, it's not the first time, I ASK THE MANAGEMENT TO PAY ATTENTION TO THIS SITUATION, there is never a desire to go to this particular coffee shop.
12/16.23 at Dana Mall, the cashier refused to break through the discount on the promotion. He stared at me and said: you should warn me that the action. Me?! Seriously?! Okay, we paid for it at full cost, excluding the promotion. They give you coffee, but they don't give you a doughnut and a straw. I had to say it very loudly twice to get it back. The barista is chatting with friends, not paying attention to anything. They put three identical cups of coffee on the counter, we all asked where whose was (not signed). Why are you asking for our names if you don't sign the cups anyway? And, by the way, there was no big load at that moment, there were three of us (customers). In general, I don't set foot in these "coffee shops" anymore. Yes, the coffee is cheap, but no thanks. It tastes ordinary, like any coffee from a coffee machine. Unpleasant neglect from the staff
Not the best service, I paid with points in the app, they looked at me like some kind of crazy person, cold coffee in a paper cup, well, okay, this is the first time I've seen this, I ate a sandwich while cooking, in general, I'm unlikely to return here
I went to this coffee shop for more than 2 years, but the last time they made coffee so hot that I got a burn and really waited more than 10 minutes until it could be drunk.To my question about the temperature of the coffee, the barista just gave me a hard time.And after my request to at least apologize, she pointedly refused to do it.Working with the client here is clearly not up to par.I'm not going there anymore.
Boorish and arrogant attitude on the part of the employee.
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Серафим Станкевич
Level 3 Local Expert
March 22, 2024
22.03.2024
Good morning
I went to this point for the first time, then everything is as per the textbook, coffee, name, etc.
I asked to add syrup to the milk (usually added on request), they refused, they referred to the technology, but after, during cooking, the bookmark was made on the clogged, the milk is cold.
The coffee was served as if diluted, cold, the feeling that I just drank water has nothing to do with coffee.
2/10, I do not recommend it.
A very good coffee shop!
Delicious coffee, fast and pleasant service!
I recommend it to everyone💯
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Ashen Kurosaki
Level 5 Local Expert
February 4
The staff is very nice and helpful, the coffee is just great!
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Злобный мурлок
Level 8 Local Expert
May 2, 2023
Among the advantages: a bonus program with cashback.
Now about the cons. A few years ago, they brewed very delicious coffee. Last year, baristas changed very often, which is why the quality of coffee at this point deteriorated. Once they made cappuccino without coffee, just hot milk. After that, I had to go to the competitors.
Recently, I wanted to try your coffee again, again the questions are exactly to the point in the Dana Mall. We made cappuccino, bitter, strong.
Apparently, it remains only to order coffee at russiyanov, where it is really delicious. Unfortunately, there is no progress with this branch.
If there is a paradise on earth, it is definitely Cofix in the East! The coffee is perfect! The staff are the most polite guys I've ever met!
I don't argue, sometimes guys get tired, and they do the work slowly, but! One huge BUT! If one of the employees is tired or physically unable to cope, then another one immediately rushes to his aid!
In conclusion, I want to say: Thank you so much for the wonderful opportunity to enjoy the perfect coffee, for a good mood after visiting this place, for your politeness and professionalism! You deserve more than five stars!
Today we decided to try lemonade from Kofix. They took it at the same time, not only that it was different in color, they didn't taste anything more disgusting.
After all, Cofix can only make coffee, lemonade is not theirs.
Mega crap!!!!!!!
Tip: instead of mineral water, you need to add sprite!
There was no ice. We should at least put up warning signs that there is no ice, but it turns out that I stood in line in vain. The prices are standard. When downloading the app, the balls were not transferred from the old phone to the new one. There was no sticker pack to help the dogs
The girl had a technical break from 21.45 (maybe earlier), at that time she was sitting with a friend AT the counter, and silently watched the queue gather, without warning anyone that she would not work anymore, as soon as 22.00 came, she went to the cashier and said that it was possible to close, people just stood there.
The owners of this institution should change their employees. You don't have to go to work with a lot of people if you hate them. April 16 at 17:00 (approximately) an order was placed.
Saw a halvic raf cannon! However , there was a queue .. But the presence of a queue did not spoil the taste impression . I'll come back again.
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Sasha Tanana
Level 4 Local Expert
June 15, 2022
In front of my eyes, a girl wrote a complaint for cold milk with a taste of coffee (raf) and for the same cold service, I thought, "the girl is having a bad day." The staff saw the girl off with grins without saying a word.
Five minutes later I received the same cold cappuccino, with a taste of coffee. There was no time to complain.
Good service!