I made an order at the Bobruisk 21 point
Almost every day I go there for cocoa (always very rich and delicious) and dessert
, everything is always at the highest level
But today there is a very strong frustration from the drink received
I understand that cocoa consists of milk and cocoa powder, but the proportions must be observed !
As a result, today I received heated milk with a light, not even Taste, but smells of cocoa
Plus, the points were not counted today (they said there was no Internet), while everything was paid by the terminal and your system application was working
I couldn't scan the points, I couldn't drink the traditional cocoa (there was a light girl I hadn't seen at this point before)
In the application, they could not contact support accordingly , either , since the order did not appear there
A point on Bobruisk Street. Opposite Galileo. I go there for the third time and am "charmed" by the service for the third time. Last time out of three people (!) my order was lost, and then it was mixed up.
The day before last, they showed me pain and fatigue with all their appearance.
I finished it off today. I'm coming in. I stare at the cashier's girlfriend, who is busy with the phone, for a minute. I'm waiting. Ignore it. After a while, I say "hello" to her, and, oh, horror, how dare they distract from business. With the look of a dying deer, they slapped a glass on the table for me without making a sound.
Yes, almost everyone can have problems with employees. But keeping those who are just slowly killing the business and reputations of the points is a pain.
My first negative review in a thousand years of life. But how much do you have to be a disgusting employee to spoil my life armor mood.
03/23/2025, 09:50 – very sluggish service. The barista is clearly out of place.
He can't make a raf with whipped cream as an additive, but a ripe cherry raf with the same whipped cream can.
I had to wait 20 minutes for an order from two positions, which is a very long time for such a small order, especially in the forecourt, although there were few people in the morning. The barista simply collects orders, and then slowly, somehow begins to bear the cross and heavy burden of the coffee maker.
The raf itself is bitter, which again is unacceptable for this coffee drink. Well, the portion itself does not match the ordered volume.
Perhaps the barista is a beginner and still does not fully understand that the work should be done efficiently and in a timely manner, but then, in this case, it would be more logical for the management to provide help from a more experienced employee until the new barista learns how to do what is required of him.
A very comfortable place, always clean. The coffee is delicious. The baristas are very nice and friendly. I would like to express a special thank you to the girl with blue hair, for the delicious raf and a wonderful smile!
A good coffee shop. I rented a place nearby, I came in for coffee every morning. The staff is 10/10, they suggested the composition of the drinks. One thing is sad — raf is made with a mixture of milk and cream, and not just cream.
I ran in here before I left. Pleasant location, good service, fast delivery of orders and good staff. The hall is clean and cozy. The barista wished you a good day before leaving.
Ginger-spiced latte was waiting for 20 minutes. The appearance of expectation is reality in the photo, from the spicy and gingerbread only the gingerbread, which sank, the cream melted and began to flow down the glass, I had to wipe and drink quickly. Moreover, when asked to use alternative milk, the cashier girl began to write messages in a hurry, I agreed to use regular milk, but it seems in vain. Completely incompetent staff. One star per toilet. Near the bus station, clean, there is warm water.
A wonderful place! Everything is very tasty and fresh. Very polite staff!! It's always clean and fresh there. They will always be on the client's side and ready to serve in the best possible way!
Very convenient location and convenient work schedule, after a late minibus flight I wanted to drink lemonade and it was in this place that we were able to make delicious and fast. The room is large, spacious, bright, there is wi-fi.
They don't sell bottled water, only if they pour it into a glass. Little plastic is used! Although it used to be quiet here, bottled water was purchased. The coffee shop is located next to the train station, that is, many people buy water for the road, but it is inconvenient to carry it in a glass. The barista is distracted and does not remember what was in the order: she mixed up both of the two positions. The puff was not very fresh. There is a strong shortage of staff. Sometimes I had to wait 15 minutes just to place an order, since 1 person works, I don't say anything about waiting for it to be completed.
It's a very cozy and lovely place.Convenient location, delicious, fast and budget.I would especially like to highlight employee Maria.A very polite and friendly girl.He will help with the choice and prepare the most delicious coffee.Deserved 5 stars!👍🏻
After visiting the institution, there were only unpleasant emotions. The barista does not know the menu and prices, was distracted to chat with her friend who was sitting right next to the cash register on a guest chair, which is why she was not interested in serving the customer efficiently and helping in choosing a drink, refused to buy water at the request "can I buy water from you" received the answer "unfortunately no" although there was a refrigerator in which there were 0.5 bottles of water , I do not know the name of the barista since there was no badge, I put 2 stars only for the taste of the drinks , I was as dissatisfied and dissatisfied with visiting the institution as possible
Today I was in this cafe as soon as I arrived in Minsk from Vitebsk myself, I arrived today and took a sample of cappuccino caramel almonds just a bomb and the barista girl Elizaveta is very pleasant in communication, suggested what to choose and prepared a delicious cappuccino thank you very much
It's a great place, I always have breakfast here when I arrive in Minsk by bus. The coffee is excellent, the pastries are beautiful and fresh. Thank you, I recommend it!
after a hard road, I went in for coffee
, the staff was friendly, there was a girl at the checkout, I took a raf and a caramel cheesecake, they gave everything away quickly enough
, I liked the coffee, especially the dessert!
I'm staying here for a long time, so I'll come in)
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Kristina_pulen
Level 3 Local Expert
January 7
The staff is disrespectful. 6.01 I went into a coffee shop, I wanted to warm up, drink a hot latte and have a snack. I chose a tube of ham and something else from the menu, but that's not the point. To which the girl at the checkout replied in one word: "On defrosting." I didn't understand, I asked, "What do you mean?". To which she replied, without much enthusiasm, the same thing "On defrosting." As a result, I stand looking at the products, not understanding what else is on the defrost, and what can be bought, she is silent. Instead of offering this, we have this and that, or you can choose other tubes. The employee didn't say a word to me... The collection came in and she started talking to them. I stood there for a minute, got zero reaction again, and left. Guys, well, the service is zero. There is a coffee shop in every house now and the competition is high to stand for 5 minutes and wait for the "weather from the sea", because the employee is either not in the mood or not interested in her work.
The service is average. And today it's generally terrible, the girl at the checkout disdainfully called out "uh girl", rolled her eyes at every opportunity, did not voice orders.
The "Cofix combo" promotion is generally a laugh. The combo increases the discount. It costs 5 rubles, I order, then I look at the menu: drink - 2 rubles, macaroons - 3. The question is, what is the promotion?
Check the refrigerators and product storage. I came here twice for desserts and twice they are in questionable condition. The first time it was Paris-Brest, with a spoiled cream, I realized it only after trying it. Today it's a tube with coconut, in which the cream was just liquid and flowed into the bag, while I carried it, it never happened.
Hello! Today I came to your place at lunch, the stuffiness has risen, there is no air conditioning, I asked you to open the windows completely to at least stop sweating. The staff is friendly, the coffee is very tasty and I really like chestnut syrup
It's very cozy and cool. Everything is fast and high-quality, and most importantly not expensive. Pleasant employees always.
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Hris Vivis
Level 3 Local Expert
October 8, 2024
I really love this coffee shop. The coffee is always delicious and the staff are very polite. + There are not very many people. A great place to keep warm.
Fast and friendly service. Clear. The product quality is not bad. But it is very stuffy and there is not enough air. We need to come up with something with ventilation, air conditioning. I feel sorry for the guys who work there.
Bland coffee, a third of a glass, desserts are wooden, with some dirt (or maybe even mold), although, as it turns out, there are +- fresh options available, the barista defiantly threw the coffee into the sink and threw the cup into the trash (sorry I waved it away), the pastime with a friend is spoiled
It says that the coffee shop does not work until 14:40, after that time they still did not open. No one answered the calls to the specified number. Maybe you should reconsider which employees you are recruiting?
06/24/24 at 15:44 arrived at the station from Vilnius, by bus. We went in for coffee, but first we had to wash our hands off the road, asked for the key to the bathroom, but alas they didn't have the keys, they said they hadn't had them for 3 days. I couldn't understand what this meant and had to go to another institution.
Excellent, small but cozy coffee shop!)
The assortment is not large, of course, but if you are in a hurry and there is not much time for tea / coffee / dancing, then this place is perfect for the speed of preparation + service.
And yes, many people believe that the quality of manufactured or finished products suffers because of the speed, I hasten to reassure you. Everything will be fine with the quality, even despite the frenzied pace of speed!)
The guys are doing well, they are trying. And this is the main thing!)
the first time we did it perfectly, today I cooked some kind of normis! all the topping was left at the bottom of the cup, it was impossible to drink. respect for the barista, and Normis should learn
The barista girl ruined the whole experience. We bought coffee for about 22 hours. There were no lids for the glasses. Several times we asked the girl to give us the covers, but we were ignored.
There is always a different coffee. Today I took a latte and a flat white and after 10 minutes my stomach hurt a lot. Perhaps the espresso was poorly prepared. Most likely, employees are poorly versed in coffee and do not know that espresso can be overloaded. Probably due to the fact that it is a network, learning is treated superficially. But, there are also experienced employees who make excellent coffee. For example, always delicious coffee is prepared on a stone hill!
The perfect coffee is delicious, and for a pleasant price, I advise you to also have a snack at the same time, because there are both sandwiches and sweets.
A pleasant place where you can chat, drink coffee, and spend this time with your family and friends.
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Валерия
Level 7 Local Expert
February 21
Tell me, please, who came up with the rule to sell PACKAGED JUICE 0.3 (KIND), WHICH STANDS SEPARATELY IN THE REFRIGERATOR, POUR INTO A CUP AND SELL IT??
WHY WOULD I CARRY A CUP OF SODA IN A MINIBUS, ON THE STREET, HOLDING IT IN MY HANDS, AT A TEMPERATURE OF -10??????
WHY CAN'T I BUY AN ALREADY PACKED PRODUCT AND PUT IT IN A BRIEFCASE?
All the guys are very nice and friendly, it's worth being more understanding if the barista is in a bad mood, because many forget the most important thing - baristas are also people, and not always everything depends on them, management is often to blame in certain aspects, but many prefer to pour all the negativity directly on the person behind the bar, be kind)
The heat is terrible, who here will drink coffee in the summer? I'm already sweating. Put an air conditioner on, it's more profitable for you. The coffee is good
I came with a friend, ordered a cornflower match and a halvic raf. Both drinks were so sweet that it was impossible to drink them. The atmosphere is not bad
I took cocoa, and a couple of days before that Raf.
Cocoa is barely warm milk with a smell vaguely similar to cocoa (it was given away quickly), raf is super hot, bitter, almost without foam (I waited for a very long time, more than 10 minutes, although there were two people besides me). They are not worth their money.
The coffee shop is great. Everything is insanely delicious and at humane prices. An ideal place to have breakfast or refresh yourself after the intercity bus (the train station is opposite).