It seems like the baristas are absolute amateurs. There is no understanding of even the simplest requests. I ordered coffee from different people four times - they never did it at least satisfactorily, not that well. Milk in cappuccino is always an unpleasant temperature, cocoa has a strange taste, as if diluted with water. Talking about properly whipped milk in this case, it doesn't even seem worth mentioning - it's on the verge of fiction.