Now I ordered caramel-cream coffee with cinnamon and cinnabon, but since I don't like cinnamon, I wanted to order another coffee, but the girl suggested that I not add cinnamon to the caramel-cream coffee, I was satisfied with this option, as a result, when I receive the order, I get coffee with cinnamon, and the appliances were not put down. Dear staff, if you are already suggesting other variations, please do it, and not suggest one thing, but do something completely different.
Not much of an establishment, for an amateur. An open space in a shopping mall, where dust and all kinds of other contagion are flying around, well, these are so little things. The guys at the counter are not clear, they are fussing about something, there is a crowd at the checkout, they don't know who to serve themselves, they grab these pies there, they tear, they fall apart. It's a bit of a mess.
The pastries are delicious and of high quality. The buns are soft, warm, and there is a lot of cinnamon inside! Syrup is not spared. The coffee is good too. A large selection of drinks, especially cold ones. The service is fast. Of the disadvantages, probably, that they are served in disposable dishes, even when you eat on the spot. I understand that this is more convenient, but the price for everything is considerable, so I want a more beautiful presentation, to be honest)
I was standing with a friend, looking at the products, my turn came up and the sales girl "Lilia Fialkovna" ignored me and began to serve another customer. As a result, my friend ordered on the spot, and they gave it to me in a package. There are no appliances, no napkins. I didn't take anything, let him learn how to work with clients.
The service is disgusting. We love buns, but the behavior of the staff is already unbearable. Every once in a while, 3-4 people do a three-minute task for 15-20 minutes. They do not pay attention to suitable visitors, they are in the clouds, and there is emptiness in their eyes. Do something about the staff already
Thank you so much to Maria Filatova for the most delicious cinnabon that I have ever eaten :)
For the best buns for her!
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В
Влад Синицын
Level 3 Local Expert
May 25
The main advantage is the best Cinnabon pastries in Minsk today, in my opinion. I'm going here specifically.
I also like the open space more: it's spacious, there's a lot of air, and there's almost always room.
The coffee is common for the cafe of this franchise. There are no complaints about the staff.
The service is disgusting. There are huge queues, taking orders for a very long time. 4 people behind the counter, walking around looking at each other like they don't understand what they're doing there at all)
I love cinnabons, especially in this coffee shop, they make them better here than anywhere else☺️
The best pastries, the staff is good, the drinks are also cool and there is a large selection
terrible quality of service, waiting for about 20 minutes, coffee was redone for some unknown reason without warning the client and midnight was unsanitary, since one sinobon stood at the checkout all the time (20 minutes) and through it they sneezed and coughed and money was transferred, it was very unpleasant to look at this! I ask the administration to pay attention to this and make a separate order pick-up point.
The employees do not greet each other, when asked to write off the points, the girl looked with a dissatisfied face and still did not write off. Also today, no one came up to us with a young man at the checkout, the girls were busy with their conversations. I had to leave without the synnabons
We bought sinabones and cappuccino, sinabones are delicious as always, and cappuccino was very pleased, we have never drunk such a delicious one, we advise everyone!
On Monday, March 11, my friend and I came to buy synabones at about one o'clock in the afternoon. While we were choosing, we noticed the unhappy face of the seller. We buy, neither hello, nor goodbye, squinted as much as possible. Either she was offended that people have a day off on Monday and they wanted to eat normally, or she was confused by our order. We took the order with us, no spoons or napkins. We came for fresh pastries, and as a result, breadcrumbs in a glass. I ask you to check the work of the staff, especially this lady.
There was an unpleasant aftertaste after visiting this place, the staff was not friendly (neither hello nor goodbye), they took the order with them, sinabones in a cup, no spoons in the order, no napkins, and the sinabones themselves are not the first freshness, although they offered to warm up, I would like to gnaw crackers, I would order delivery, in general, the impression to put it mildly, not much remains.
It's terrible and disgusting.I put a star only for coffee.We were with my son, I advised on my head since the cinnabons that I ate in Seattle and Moscow I thought would be Wow in Minsk ... the mistake came out.
Every time I observe that all employees are like "captured Romanians". They work slowly, they do not understand what is happening, because of this there are huge queues of tens of minutes of waiting.
The quality of the sandwich leaves much to be desired. And it costs 8.9 p?
I will not come to sinnabon anymore and I will not advise my friends.
I regret that I did not return the money for this sandwich
There were only 3 people in the queue, but we waited 10 minutes, they work in a relaxed way. A lot of what is on the menu is not there, they say "it takes a long time to cook." The prices are high
The coffee shop is normal. Pros: very tasty cinnabons and a good selection. Cons: just "no" staff! They stand with such faces as in hard labor. Orders are accepted the same way! And a huge disadvantage is that even "on the spot" coffee is given in a disposable cup!
Disgusting customer service, when they decided to clarify about the assortment, the girl said: look for yourself, everything is written there. They were served reluctantly, with great favor. In general, extra items appeared in the receipt, which were not ordered at all. The girl (unfortunately I do not remember her name) was generally very indignant that she was asked about something and asked for a bun with coffee.
The service is terrible. I made an order to take it with me. They put a package on the table, I asked if it was mine, and they answered yes. Upon arrival home, it wasn't my order in the package... 15 rubles down the drain
it's a terrible place, the coffee is burnt, every time I don't go in there is no chocolate mixroll, I'm generally silent about the expiration date, my friends told me how they ate stale rolls
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K
Koroleva svarki
Level 5 Local Expert
January 10
Thank you for the delicious cinnabons and no less delicious cappuccino ❤️ you just saved me today
Everything is very tasty. The quality of the products is excellent. The desserts are great. The staff is very friendly. There are almost no queues. The service is very fast. The coffee is very tasty.
02/26.21 at about 21:00, standing in line with a girl at your synnabon, we witnessed the public humiliation of a man of Armenian nationality by your sellers. The situation was like this: the man's wife ordered tea, which the man did not want to drink, he just asked the cashier to return 2p (TWO RUBLES!!!!), the tea bag was not even unpacked yet, to which the seller said: NO! We do not refund! After long incomprehensible conversations and the principle of the seller, another guy came after all, publicly turned over a jar of change on the table, counted out for tea and said: "JUST COUNT IT, PLEASE."... We haven't seen such tin for a long time.. Why do sellers allow themselves to go on some principles and humiliate customers, while publicly. Our turn came, it was unpleasant just to watch it even from the outside, we said we didn't want to buy anything here and left. Deal with your staff and punish those who were on this shift!!! This is terrible comrades
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A
Anonymous review
January 1, 2022
01.01.2022. we visited this place in order to take delicious pastries with us and faced terrible service. The staff is not attentive and indifferent to visitors. If you ask for 2 cups of large coffee, in fact you get 1 small coffee. the employee also stipulated that the food was for takeaway and needed appliances. And in the end, they just gave me a box with 2 synabones without devices and a package. After being asked to give out the devices, the employee simply turned away and continued to go about her business. The mood was spoiled and after that I didn't even want delicious buns.
We took combo 1 , five mini booms and coffee for 10 rubles .
1 bun was not reported (as a result, two queues stood, as a result, the bun was reported ...) we did not wait for any words of apology ... the mood is spoiled
There are delicious buns that are baked in front of you. They are large and smaller- to choose from. Coffee in the assortment. The table area is small, but each table is fenced off from the others. A pleasant place.
The best buns in town and delicious coffee. Cozy tables and armchairs. I come for my portion of pleasure every time I visit the Green City shopping center
The buns are amazing, very tasty. I take off the star for intrusive service and an attempt to "promote" something more expensive. For example, the guy offered a bun immediately with additives, as if you couldn't take anything without it. It's the same with coffee, they say there is only a big one, although this is not the case. A very unpleasant aftertaste remained because of this.
Cinnabon itself is an unrealistically cool and delicious thing.
and coffee prices are also low
but for some reason they give cinnabon in a plastic plate, which can fall apart. plus terribly inconvenient cutlery, for some reason disposable)
they bend, it is impossible to cut a cinnabon properly.
And there is no wi-fi yet
the staff is cool and polite