I'm leaving a review about today's trip to the cinema.
Today, on March 8th, my husband and I decided to go to the cinema for the evening movie "A Real Pain" at 22:10!
What a convenient session, we thought! The movie runs for 90 minutes! We'll have time to get home before 00 and take the dog for a walk, and anyway! We bought tickets in advance and waited for the evening.
I didn't realize that my real pain would start BEFORE the MOVIE was shown.
Let me remind you, the session was announced at 22:10, at 22:14 a crowd of spectators was crowding in the lobby, having clarified with the controller why they were not launching yet, they said that the previous film was still running, come to the hall at 22:20
Okay, the delay is 10 minutes, you'll think, it doesn't happen to anyone, it's a technical problem!
But at 22:30 they hadn't let us into the hall yet, the previous movie was still on there, and they kept saying we're going to launch now.
I had to walk to the box office to ask what was going on and find out that the MOVIE WAS ABOUT TO START WHEN THE PREVIOUS ONE WOULD END, and no one could say exactly what time it would happen, because it turned out that the lights were turned off in the shopping center for a while and the sessions started with a delay of 40 minutes! That's more than a third of the length of the movie we came to!
Was this reported in advance? Did you receive the notification by email? Has anyone apologized for the delay? Did you offer compensation, a discount on the next session, or popcorn to lighten up the wait? Alas! They were rude to me in response and ruined my mood.
Someone responsible decided to start the shows later, but no one decided to contact the audience and warn them!
To warn in the lobby how long there will be waiting or to write a stupid information note!
NO ONE KNEW ANYTHING AND ALL THE EMPLOYEES THREW UP THEIR HANDS AND SHIFTED RESPONSIBILITY!
They started telling me that we have other viewers who have also started watching delayed movies, saying that you are not the only one!
Is this really the first time you've encountered a blackout and you don't have any working scenarios for how to warn guests with tickets purchased in advance????????
By the way, the show started at 22:48!
I rarely leave reviews, but there is a limit to everything!
The most important thing is that you can watch movies in Russian. If the film is foreign, then 95% that it will be in Russian. A good movie theater. High-quality picture and sound. 5 or 6 halls. It's clean and beautiful. The staff speaks Russian and Armenian.
A pleasant cinema with 5 halls. It's about the same as in other cinemas in Yerevan. A ticket to the premiere, "The Master and Margarita", cost 3,000 drams for a session on Friday evening. An average popcorn costs 1,500 drams, a large cola costs 700.
We bought tickets, came to the cinema to relax. They didn't let me in with my food. A typical cinema where the staff violates my rights by imposing the purchase of their products in order to increase their profits, violating the rights of people.
I came hungry, took a meal at the food court, wanted to eat during the movie, because then I have to work.
As a result, I'm sitting hungry in the cinema. And I'll go to work hungry.
I will never come here again and I do not advise anyone.
You'd better go to any other one.
Ruined the day.
The magic of Cinema Star is elusive! Before entering, the heart is pounding from the drawbridge, which takes you into the world of cinema. In the hall, you immerse yourself in powerful waves of sound and enjoy comfortable chairs. This is a true movie that attracts with its images and plots. I remember every premiere I attended with a smile.
Despite the controversial reviews, we went to the VIP lounge today. They paid in cash, there were no problems. The picture was normal, and so was the sound. It is worth noting that the VIP lounge itself is small, but the seats are really comfortable. If you go to the VIP lounge, take 1 and 2 seats on the 3rd or 4th row. The second and first are too close to the screen.
On the website you can find out whether the film will be in Russian or English. Also, when buying tickets, we specified which language we need.
I do not know who writes good reviews ... I just paid for a ticket with a card at the checkout, the terminal showed the cancellation after much thought. At the moment when the money has already been debited from me. The cashiers just froze off, said "we don't know anything." In fact, I was charged 2500dram for air. Moreover, the cashier said that such cases have already happened…
A very bad movie theater!
It was the first time we were in a cinema where you can't take food with you, and we didn't even warn you about it in advance.