An extremely unsatisfactory experience . After placing an order for the book, he called me with a specific delivery date. When I arrived at the pick-up point on the specified day, they did not have an order. They advised me to contact the store by phone and clarify the details. After contacting the store, I was informed that they did not have the book and would not have it. It turns out that they initially gave me false information about the delivery date, although they knew that the book was out of stock. I wasted my time waiting and driving to the pick-up point. I am extremely disappointed with this attitude towards customers. If I had been told right away that the book was out of stock or that it was impossible to deliver it during the process, I would not have wasted time on pointless waiting. Everything could have been reported in advance.

See original · Русский

Алина Манкевич

Level 4 Local Expert

Overall, a good assortment. The prices are somewhere lower than in other stores, somewhere higher. Both pick-up points are also convenient and that there is a card payment. The only thing that confused me was that there was a nuance in terms of delivery dates and what was originally said, as well as that the usual check was not given at the pick-up point, I had to stand separately and check the cost. Well, there was a strange confusion with the orders. But the service is very good, the managers contacted us constantly and promptly.

See original · Русский

Игорь Томашевский

Level 14 Local Expert

Thank you for your attention, the selection of books, video orders, a great selection of literature, music cds, objects of Belarusian culture. I wish you success.

See original · Русский

Учитель. by, Читатель.by

Add photo or video

Products and services

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

26 reviews