I have been a Cherrynet customer for over 15 years. Overall, the experience of cooperation can be described as positive.
Positive:
1. The Internet speed is consistent with the stated speed, especially convenient for [work/online gaming/watching videos].
2. Technical support responds promptly and resolves any issues that arise.
3. Convenient tariffs that can be customized to your needs.
It gets better every year, the speed keeps up as expected,there are interruptions, but problems are solved with one call, the service is very good, the trust payment system always helps out
A terrible Internet provider, we have been waiting for three days for the repair of the line after the breakage, one batch came found the breakage, as if it was difficult to understand where the logic is, and what to look for, we came looked at "oh, it broke" now we are waiting for the next team, the same armless one with eyes, the manager read the production of works please, or you and the managers only He sees, but he can't read, and the second one is on sick leave?
The bottom service! We brought a used console with a lit power supply unit. They offer a solution: buy a new unit from us.
I do not recommend this office, if you are going to connect, think 1000 times.
We don't have Cherry in Aktau, just the perfect provider. I used both beeline Internet at home and megaline from Kazakhtelecom, and finally found the ideal communication service provider. The payment is super convenient, even from Caspi, even from beeline (without commission), you pay only for the period of network use (and not like beeline, you pay for the whole month and then sit for several days without the Internet, like a fool, because beeline has problems, and the connection has already been paid and you will not do anything), in if there is no money, you can take the promised payment and continue using it. This is not to mention the quality of communication! I play online games where every second is expensive and a ping above 100 already makes the game impossible, Cherry does not, in principle, in 2 years of use there was no subsidence in the speed of work or technical work for more than a few hours. It's a pity there is no company in Karaganda, I would have connected it to their relatives and friends, otherwise beeline and Kazakhtelecom are all as a provider.
Hello. The quality of the Internet is terrible. Both the Internet and television were turned off this afternoon. So they did not understand the reason, what, why, and why. Tomorrow, you will need to take time off from work, and wait for the master, at what time to expect, they cannot answer. And, this is not the first time. Why, you need to take time off from work, because of the negligence of this company.
The conclusion suggests that it is necessary to abandon such a supplier who does not present his services qualitatively, and, interestingly, never recalculates the services not provided.
The Internet works intermittently, the masters in Aktau can't come to 11 earlier, they constantly ask to restart the router...as if that would change anything.. I raise the payment without warning.. and there is no quality either on the Internet or in the service,
The Internet is hanging for the second week after contacting the office, but arriving you can say every day and only sealing on the cables for the entire period of your visits was done, but for what without even deciding what the matter was, clearly realizing that they have problems but do not want to admit and make excuses not to eliminate them. In my opinion, the provision of services from this provider was in the first place at the initial stage of its formation in this service market. Now he has gained a customer base and is constantly increasing it, but he does not do his technical capabilities due to the increase in customers, so the Internet at this provider Cherri Net can at best be desired. The problem itself started from Friday to Saturday , so the third week will begin from Friday to Saturday and when asked about the revision of payment for this period, the answer is impossible , you had the Internet and even the sent videos and photos on Whatsapp are not confirmation that the Aids Test shows a hang , programs on the computer where it is also visible that the Internet freezes at them, the link is all your computer. As a result, having gained a large customer base, they clearly did not increase their technical capabilities, which leads to Internet freezes for Cherri Net customers.
it will work, But the TV is not active and the quality is also not very good, to be honest, I do not advise it, But if there is no other, connect and use it for your health
You owe me!!!!! The Internet, as they say, I want to work, I don't want to. It hangs several times a day. He doesn't want to work without an amplifier, even in an apartment. And you can't write to these eagles, then they are working, and there is no sense from this, then "unplug from the outlet for 10 minutes then turn it on", and all their work!!!!!! And yet, we always pay in advance 2-3 months in advance. But periodically, some unpaid "tails" come out from somewhere and they turn off everything without warning!
As I understand it, only those who use Kazakhtelecom left bad reviews here ,
Since failures are present, but at most once or twice a month, the speed is 70-100 MB per second
The Internet connection is not stable, the signal is very weak. clearly not worth half the monthly amount. I don't think the administration will be interested in this review, but I hope that your Internet will work at the stated speed.
If you could put a score with a negative value, that is, with a minus sign, you would get the maximum. The quality of the Internet is at the level of 1917. If you don't start working to improve the quality of the services you provide, then expect a Civil War.
I am quite happy with the Internet: it is fast and reliable. There are, of course, failures in operation, but not often.
The staff is polite. If serious problems occur, they are eliminated quickly and efficiently.
I'm not happy with the Internet.I've lost track of how many months the Internet has been lame.Troubleshooting engineers should be fired.In general, Cherry does not justify trust and a monthly payment for the Internet is a waste.
See original · Русский
5
3
A
Anonymous review
June 23, 2020
I pay for the Internet and digital TV there. It is very fast and convenient. If there is a queue , it is small .
See original · Русский
5
2
Gazaby UnkOmia
Level 5 Local Expert
January 30, 2021
The quality of services is the worst, if you want the Internet to fly out every 15 seconds, then you can connect a cherinet, they do not want to recalculate about 1-2 times a day, and they also do not want to raise the quality of services, this office does not deserve more than one check-in.
Of the numerous channels, only 5_6 channels can be watched. It would be much more convenient if it were possible to make payments through the Caspi application.
Cherry's not cool, but damn, they don't have caspi.I have to go to the other end of the city to pay....inconvenient...It would be much more convenient to pay through the Caspi app.
See original · Русский
11
2
Matr1x.exe
Level 2 Local Expert
February 1, 2021
The quality of the Internet connection is not stable, they have been hanging noodles on their ears for three months, understand - sorry, the engineering staff is fixing the problem... But most importantly, against this background, every month, be kind enough to carry a penny for the smell. the fee.