I bought a car loan with 20.3%, paid interest for so long, repaid the loan ahead of schedule at the end, now I needed a certificate of debt repayment.... I came to the bank and waited 1.5 hours for my turn, and in the end they sold me one piece of paper for 1000 tenge. I paid for these 1000 tenge, and then I had to wait for the head of the department for 30 minutes for her to put the seal on, she showed up without getting dusty in 40 minutes, I tell her why people have to wait for you for so long, and she responded with such a negative look, I know I have lunch in such a tone.... In general, he left in deep disappointment..... Let them cash in on their high percentages and stood in queues in hell in the next world!
A good bank .I serve myself here.the staff are competent and know their job.They are polite and helpful.and everything here is thought out for the benefit of the bank's customers.quickly.competently and politely.
The queue is large, there is only one consultant, and 150 people were queuing at different windows. Two people in the queue moved forward for 1 hour and 28 more left. We wanted to make a payment card.
I've been using the bank for many years. . Very. It was a good one . But my opinion has generally changed after the last visit. You approach a bank employee with a problem and she ignores you. It was very unattractive. Please let the staff be a little more responsible. You approach the problem , but in one word she has no time for the client .
I do not advise you to open a deposit in this bank. At the age of 21, the deposit was extended without my consent. The deposit is a savings account. Write an application, wait a month and lose interest for the month. I'm asking you now: 7.10.23 will you also prolong the deposit without me? Answer: yes, we will open the Champion for 13 months. And I want Rahmet for 6 months. Write a statement, they say, on October 7. And this is Saturday. I open it in the People's Bank in the app without leaving home. And here.. not words. My money-the bank decides which deposit and for how many months to open it.
I arrived at 16.00, they said a lot of people, they were not allowed to take the ticket, they were redirected to another branch. Although it works until 18.00
Nicely decorated office, courteous staff, slow service on Saturday. In fact, they refused to open a non-resident account without explaining the reasons, taking into account the presence of a TD and upon residence in Kazakhstan.
The staff is responsive, the interior is not bad. But, there are also disadvantages. ATM, terminals are always buggy, they often do not issue checks when replenishing, they freeze if 4 terminals are working, at least 1 does not work. It is very inconvenient for legal entities, since you replenish large amounts, and you stand in the common room. So there's also a queue
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Бауржан Мауленов
Level 8 Local Expert
January 25, 2024
I recently just received a credit card and immediately applied for a loan, they approved everything promptly, thanks to the employee Esbolat Bauyrzhanovich and Akterek Sakenova
I've been calling your bank for two weeks in a row, the operators are busy for life, why can't I get through? There is no loan payment schedule in the bank's application, the payment amount is overstated, how can I reach you?
We decorated the apartment through the bank. Very quickly. They are shocked themselves. We received the money on the 3rd day. There are no problems with parking. There is a very large parking lot at the back of the building.