CDEK
31 review
March 13
I applied to the SDEC in Tashkent, I liked the service. The staff was polite and explained all the terms of delivery in detail. The office is conveniently located, and the design process seemed simple and straightforward. I've only consulted so far, but I've already made a good impression. I plan to use their services in the near future!
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January 7
They do not deliver the order on time and do not warn about delays!
On December 20, 2024, the authorities sent the documents. - Almaty - Tashkent, upon receipt and payment, the deadline was 1 week. On December 25, when the parcel was called, it was still in Almaty, but the operator informed that it would be delivered by January 3, 2025.
Today, Tuesday, January 7, there is no parcel and I received a reply through the message that it will be sent after the weekend, or rather after January 12, 2025, taking into account transportation after January 20, 1 week turned into a month or more
The phone number indicated at the reception point on Taras Shevchenko St. is out of the access zone
No messages
No notifications
Just empty words through the call and upon submission that everything will be delivered within the deadline
Due to such delays, a business trip was disrupted at the beginning of the year. Yes, we understand CDEK is not the best company for this, but the deadlines and limits have been reported.
It's also somehow problematic to return the money - they don't give specific answers: at first they said that through an application and submission (I think it's not entirely profitable to fly from Tashkent to Almaty), now it turns out that it's somehow fast - but in fact there's nothing.
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January 4
The most customer-oriented staff! We were very helpful in making an international order. There was a very important cargo, everything was delivered on time and without any problems. I want to express my great gratitude to you!
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January 18
If you can give a review below 1 star, then I'm welcome.
Since December 15, the so-called express mail, stating we will deliver your parcel in 14 days, delivered on January 15. Say they ruined the party? nothing to say. Until January 14, operators who did not have any truthful information were misleading about the location of the parcel.
The delivery package itself looks like the collapse of a flea market. The guys who work there listen to their complaints from the calling people. Guys move very slowly.It's all dirty. The guys themselves are in dirty clothes.
They answer without even looking at your face and not the first time.
Po - zor.
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January 4
I sent and received parcels there, everything is fine, the guys are polite, everything is prompt, they help with packing, they answer all questions in detail and clearly. Thanks!
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May 2, 2024
We sent things to Russia with a friend, as we collected a lot of souvenirs). The guys in the office are polite, they helped us arrange everything and pack it firmly. Thank you so much for the excellent work! Everything came in one piece!
Very convenient and reliable!
We love Uzbekistan!
Tourists from Gelendzhik. Krasnodarskiy kray. Russia.
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March 25
What can I say, I'll say it bluntly - they work without a soul, I came an hour before closing, it was on a holiday, I had to look for employees, there was no one, then one showed up, but he also refused to accept the letter, barely persuaded…
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December 4, 2024
You will be waiting for your parcel from Moscow to Tashkent for more than 6 weeks, the company will say that all the delays are your fault, including lying directly that there were no approvals on your part. When you endlessly write to support (you cannot call), they will write to you "you ask the same questions, our dialogue has become cyclical" and unilaterally turn off the chat. And there's nothing you can do. At least that's my experience. I sent the package on October 24th, today is December 4th, and it is still in Russia. By the way, a parcel sent by another company on the same day along the same route arrived, for comparison, in a week. I have never had a worse experience with any company, any government agency, or anything at all, just complete darkness.
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August 24, 2024
I sent electronics from here to Russia a couple of times - everything was delivered within 6-10 days. The staff is polite and patient. Everything is explained clearly.
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September 9, 2024
I wanted to send maltofer vitamin for the child, I was asked for a certificate, I gave them a certificate, they took it through partners since our city does not have a loan from SDEK. After 3 days, the SDEK supervisor calls me from Tashkent and asks how you will take it, we cannot send this product, I have been waiting for shocks for 2 weeks and tavar was not returned
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February 24, 2024
Excellent staff, helpful people, no queues, average delivery times compared to other companies, helped many times, thank you very much.
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January 22
Great point, wonderful staff — everything was explained and sent without any problems! And the location is very good!!!
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October 13, 2024
The delivery is very slow, I waited a week after the scheduled date
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October 1, 2023
Good afternoon. The team of this office clearly, professionally, quickly and amicably helped to sort the documents.
Very satisfied👍
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January 24
The staff is good, the company's policy sucks
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January 23, 2024
Polite staff. We quickly arranged and packed the parcel with high quality.
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March 24, 2023
Excellent courier service. The staff is cool, everything is fast, they helped to arrange the parcel, The prices are very reasonable
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November 6, 2024
Terrible service, staff with a rating of 0
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March 31, 2023
The best trip to sdek took place at this point. We helped to reduce the volume of the parcel to make it cheaper. Very nice and pleasant people are working!
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April 22, 2024
I quickly sent a small parcel, there is not much queue, but if there suddenly is, you will not fit there😅
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February 20, 2023
That's horrible. They're cheating. They took my parcel and I'm not accepting it for the third day. They claim that I did not deliver the package. Although I have a bill of lading on my hands. Do not come here, you will be left without money and without a parcel.
When I was with them, the guys also fought over some kind of problem. Apparently everyone is being deceived here
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February 6
The days are just the bottom
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April 18, 2023
Excellent staff, offers options on how best to send things so that they get hurt
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February 25, 2023
Only Uzcard and cash are accepted for payment.
Spices cannot be sent.
Get ready to roll nuts and apricots into a vacuum package (30,000 soums per package).
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March 26, 2023
Good employees, responsive and skillful
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June 18, 2023
OK great, I'm happy
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April 18, 2024
Well done
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July 3, 2023
Fast delivery. Excellent service.
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May 10, 2023
Polite staff
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May 23, 2023
It takes a long time to deliver
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December 19, 2022
There is no queue))
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