I would like to thank you for your conscientious and attentive attitude. Including the operator Yuri.
There were no problems. It is a pleasure to communicate and work with professionals. Everything is clear and fast, polite, punctual and comfortable. The drivers were excellent, the buses were clean, comfortable, and the transportation was timely. Everything is on schedule, no delays or delays on arrival. I booked tickets through the website and paid for them right away, then we talked to the operator by phone, and all the questions were answered immediately. Without any complaints, they did not let me down.
I went to my husband's house by bus. I booked a ticket in advance. The transport was delivered by the appointed time. The seats weren't important, but we managed to sit in the middle. The bus is in good condition, the interior is clean. Stops are frequent, there is an opportunity to go to the toilet and stretch your legs. Overall, the trip went great, the driver was polite, not rude. I will definitely contact this organization next time. Thank you.
User-friendly website, easy navigation. A few minutes later, the reservation was made. The support service is adequate, promptly answers all questions, polite girl! The ticket arrived at the post office on time, without surprises, and the Rostov-Donetsk trip itself was excellent, with a comfortable! I'm happy with everything.
We have used the services of this carrier and are still in some kind of shock. First, the carrier stated the cost of 4,000 rubles per person (Moscow-Lugansk), which was paid for by me at the bus station. At the same time, drivers charged passengers on the bus in the amount of 3,500. The arrival time is stated to be 05.00 (i.e. after curfew). My child and I were dropped off on the highway at 02.00 and left. Please note that taxis are not available at this time and no one can drive up either.
I ordered a ticket from Lugansk to Rostov in advance. The bus arrived exactly on time. The driver is pleasant and polite. The cabin is clean, there is a place for things. We drove quietly without incident. I'll contact you again.
It's been a long time since I've had to take long-distance buses, but I had to use your company's services. I booked a ticket for the trip in advance. The transport arrived without delay. There were also no problems with the choice of passenger seats. The bus was not new, but the trip was a solid 5. I recommend this carrier.
The guys broke the very bottom. It's a pity I didn't look at the reviews about them before buying. If you want to stay outside at night, then you should contact these guys. Not only do we have to find out everything from them, but they also cancel the trip a couple of hours before departure, it would be fine if it were day, but at night, horror. Dispatcher Yura, working with irresponsible people = disrespect yourself!
I do not recommend using the services of these friends.
I decided to book a ticket in advance. I chose this site and didn't regret it. I liked the user-friendly interface, clear navigation, and had no problems.
The payment was made quickly, and the tickets were sent by e-mail.
The support service works promptly and answers all your questions.
I recommend this website!
I would like to thank the company and its entire team!!! Thank you for your professionalism, attentiveness and the algorithm of your work!!! You value every customer in whatever situation they find themselves in! Thank you from the bottom of my heart!
We used the service at the end of April. Everything is fine. The departure was on the ordered date and time. The reservation was confirmed quickly. The bus was comfortable, clean, there was a place to put things, the seats were comfortable.
The organization was top notch.
Despite the fact that you can write many letters, I will write only what I have encountered - professionalism, efficiency, correctness. I am completely satisfied with the service. Special thanks to Yuri
I want to share the most terrible trip of my life!
I booked 3 places from Adler to Makeyevka on May 27 for June 28, at 13.00 at 3500 rubles per person.
The booking was confirmed by the operator Julia in a telegram.
Also on June 26, she once again confirmed the reservation and asked to make an advance payment of 1500 rubles.
AFTER making an advance payment, it turns out that the flight will be at 19.00 (!!!). Such things are usually agreed upon in advance!
As a result, Mercedes Vito arrives at 20.00. Whoever drove knows that in place next to the driver, you can only drive sideways, because the dashboard interferes. And now imagine 14 hours on the road in this position!
And, of course, he has only 3 seats left: 2 in the front and one in the cabin. That is, my husband and I were driving in front, and my daughter was in the cabin!
It also turns out that the ticket costs 4000 rubles, which Julia did not warn me about, of course.
The dispatcher refuses to solve the problem, Julia ignores me in tg. I am generally silent about the experience of the driver who fell asleep all the way.
In general, the impression is spoiled, I will not contact this office anymore and I do not advise anyone.
The support service is working abominably. if you decide to book tickets directly through a dialogue with the manager, you will not be provided with any information, they refuse to answer questions about the trip, a situation occurred to me personally that the manager was asked a question with clear wishes for the trip, to which the employee confirmed the reservation and approved the wishes. later it turned out that the employee had registered a reservation for another transport, but did not even decide it was necessary to inform the customer about it, let alone coordinate this moment.
I booked the trip 2 months in advance, with a child. I didn't ask for a seat behind the driver. The second, the third. The cleanliness of the cabin, comfortable chairs and warmth were important to me. However.... The places were pointed out to us exactly in those that were not necessary. There is nowhere to put the bags, dirt in the cabin, dust on the shelf. The seat is creaking, broken, and the cabin is cold. The horror!
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Level 8 Local Expert
June 3
I ordered tickets to Amvrosievka from Moscow and back. It's all good. They answer questions and explain everything. They respond quickly on WhatsApp.