A very dry whopper. They cook for a very long time. A very harsh uncle on the issue. There are no screens with the numbers of ready orders in the hall. Well, it's a very unpleasant place.
UPD: The screen is clearly visible if you are on the side of the checkout. However, there is more than one room here. There was an empty seat only in the far part of the diner, from where this screen cannot be seen, as this would contradict the laws of physics and geometry.
Super ❤️ the staff is friendly. The nuggets were not immediately reported, he went to the pick-up desk, simply said that they had not been reported. They immediately apologized and gave them away in a separate bag! In general, I come here often, it is clear that the service and food have become better, they have started to put more toppings in burgers, and orders are given much faster. Overall, it's clean, the trays are clean, and the food is delicious. At the checkout, they suggested that you can take a coupon and save money. I ordered on 22.05 at about 9-9:30
The time is 9 p.m., 2 people work in the restaurant, I ordered 2 hamburgers, the wait is 30m, the TV with orders is not working, a lot of people have gathered, they are still waiting for their orders, they serve terminal orders first, I am very unhappy with the service, then I noticed in the receipt that a tomato was added to the burger without my knowledge, they did not ask anything and I didn't ask for anything to be added, +50 kopecks to the order, I didn't notice right away, it's a small thing, but for 100 such people it's not a small thing anymore, please take action
This place is a disaster! The staff is behaving so abominably that it causes not only indignation, but also real anger. I was forced to wait for my order for 58 minutes — this is just bullying the customer! And instead of at least trying to make amends, the staff allowed themselves to be rude and rude right in their face. Such an attitude towards clients is not just unprofessionalism, it is a complete lack of respect and basic human decency. They seem to have forgotten that the customers are the ones who make the place exist at all. This place deserves only the most negative feedback, and I strongly recommend that everyone avoid it. Shame on you!
The worst BC in the city. There's a room full of people, and there's only one person on staff who punches, collects, and cooks orders, all wearing the same gloves.... The rest of the staff just left. Naturally, the waiting time for an order with such work is at least 20 minutes. The rest of the staff returned only when the real heat started. And one day later they were wearing hats and gloves.…
We waited about 20 minutes for the order. When we ordered, the girl who served us used obscene language several times. Her colleague also used incorrect vocabulary in her speech, and her expression was extremely displeased. The food was disgusting, and there weren't even any napkins. Everything was covered in some kind of fat. In general, don't come here. Take a couple of subway stops and go to a place where you will be well fed and polite)
There doesn't seem to be enough
staff, roughly speaking, they don't serve in any way
I made an order for a combo XL with a large glass for 0.8, they gave me a glass for 0.3, asked if I could get 0.8, they said you have unlimited anyway. Well, if I take 0.8 and pay for it, then it doesn't matter to me what the volume is, does it? I had to run 3 times to top up…
And all the questions are not the first time.
The worst fast food restaurant I've ever been to
All cafes and restaurants close in Minsk at 22 hours, and this one too. It was a shock for us spoiled ones, and also the lack of people here! But it's even good, I think it's crowded here during the day, near the university.
The service is fast, always clean, and the staff is courteous. Everything's fine, but please return the sockets, otherwise they won't work for the damn day.
We decided to relax in this place after going to the cinema and it was a big mistake... The worst Burger King I've ever met!
1. CSR did not work, so I had to place an order online.
2. It was not a small cockroach that greeted us on the table! A little later, another resident of this institution winked at us at the order counter..
3. After receiving the order, we found moldy French fries.
4. All the trash cans were overflowing and the garbage just fell out of the trash.
5. The tables are dirty. Finding at least one clean one was a problem.
6. There is only ONE person in the kitchen. The receptionist worked at the checkout. Another person was put to work only after our indignation..
We will no longer cross the threshold of this institution. Shame.
It is problematic to place an order through a self-service checkout, because they do not work regularly. There are no trays, the entire order is placed in paper bags. And they throw it in, because all the French fries were all over the package. The soda machine pours regular carbonated mineral water instead of the declared drinks.
I often order food through the app for lunch. It would be cool if the SMS with the time when the order is ready indicated the real time. Because sometimes for some reason you have to wait on the spot.
Otherwise, everything is as usual in such fast food establishments.
Pouring drinks yourself is disgusting. Children and teenagers are making noise all around. These drinks are being collected endlessly. No, I'm not sorry. It's just that their energy is off the charts. And it's uncomfortable to be in such an institution. Besides, I ran into a problem. The drinks are so diluted that the first 2 times there was slightly tinted water.
I made an order through the app at 12:22, I set that I would pick up the order at 13:15, I came to pick up at 13:20, they said the order was not ready and waited for about half an hour, I took it at 13:45 terribly, I didn't have time to wait, but I had to. Terribly
In principle, everything is standard, the service and food are like everywhere else in king, the place is quite passable, so there are a lot of people. It is adjacent to pizzerias, so sometimes it is not clear who came where.
We visited this restaurant today. The service is terrible, the order was waited for 20 minutes. There was one person (manager) at the assembly, who prioritized the order to Yandex courier, ignoring the orders of visitors to the last. The cashier, who sometimes came up to help with the assembly and touched both products and glasses, never changed the gloves with which he had previously worked at the checkout and touched cash, he did not receive comments from the manager. There were 2 people working in the kitchen, without aprons, it is clear that they could not cope, and therefore they gave out finished products very slowly, but despite this, they managed to switch songs on their column. The hall was terribly dirty, all the tables were covered with crumbs, the floor was covered with sand, dirt and footprints, garbage from the trash cans fell out. There were a couple of tables with trash on them that the customers hadn't cleaned up after themselves. Because of this garbage, it was impossible to sit at empty tables. During the 40 minutes of our stay in this institution, not a single employee went out to clean the hall. The manager was in the assembly area, she did not rush the workers, and she herself collected orders rather slowly. They asked for an order on a tray, but received it in a package because there were no clean trays in the restaurant. Only two napkins were placed in a fairly large order for two people. The chopsticks to stir the punch were not put down, because of this, I had to approach the manager again and wait for her to pay attention to ask for stirrers. The cashier did not warn visitors about a sufficiently long waiting time. Previously, we often visited this particular burger king restaurant, everything was fine. Apparently, there was a change of management in the restaurant, so the quality of service dropped beyond recognition. There is no desire to visit this burger king anymore.
Quite often we take something for a snack here, usually everything is fine, except for a large number of orders, but today we faced an unpleasant situation. After work, the tired ones went to pick up the order, because of fatigue at the fence, they looked into the package only from above, decided that everything was in place, took it and left. At home, it turned out that the potatoes were not reported, it was very unpleasant, considering that the prices are not small. They did not return, anyway you can hardly prove it, it's our fault that they did not carefully check on the spot, but on the other hand, employees can also be more careful, you won't turn out the packages every time and check them 🤷♂️😢
It takes a very long time to serve, but this is probably due to the high workload and the small staff per shift) although through the mobile application, they are collected according to the specified time) thank you very much)
Everything is very bad, the captured staff, we refused to accept the order at all because they have a lot of them (9) is that a lot of orders??? Then why build such squares? If you can't handle the orders .
It's just terrible!
IF YOU DON'T WANT POISONING AND SHOCK FROM WHAT IS HAPPENING, WALK PAST THIS PLACE.
1. The service is very long.
The order began to be collected only after 17 minutes, although everything had been on the shipping belt for a long time. The result is that the burgers are cold.
2. The staff at the checkout does not know the assortment, and when asked how the two top burgers differ, they could only answer that "they are not cooks and probably there are different sauces"
3. The device for distributing drinks in non-working condition gives out drinks without gas and diluted with water in a ratio of 1/3. Ie, the taste of the drink is barely It feels good. They promise to fix it, but after 15 minutes the who is still there. The offer to the administrator "to try what you are cooking for customers" is refused. They say we can't have drinks at work.... In general, eat what they give .....
Well, as a bonus - get food poisoning .... THE BEVERAGE MACHINE DILUTES THEM WITH TAP WATER!
FEEL THE NOTES OF CHLORINE IN MIRINDA!!! Thanks BURGER KING RESTAURANT.
I ordered a cheeseburger, etc., and eventually brought 2 hamburgers and a completely different order. The build quality of the dishes is terrible and there are very few staff. A dry burger and a lack of trays and order number receipts!
This is not the first time that cup lids and napkins have been missing. The drinks are very diluted, there is no question of Pepsi at all. The food quality leaves much to be desired (burger assembly at the worst level)
Everything is OK, the order with Combo 6 for 9.99 was paid in 3-5 minutes. They work quickly, everything is warm and fresh. In short, are you satisfied
We made an order in the application, even came in advance so that everything was definitely fresh and our order did not stand for a long time. As a result, the burgers are dry, but that's okay, you can eat, the potatoes are already just oak, like when you come home and already heat them in the microwave. The girl at the checkout refused to change, said that everything was fresh, cool, thank you, very unpleasant!!!
I came to this place from work yesterday. To be honest, the atmosphere is very chic. I also liked my favorite cheese medallions, onion rings and French fries. Great service. I'll come here more than once. The staff is not bad either
I was looking for a place to have a snack with my friend and decided to go to this BC. The place is comfortable: in addition to the hall, there was something else like a covered terrace, where it was quite cool. The order was waited for about 10 minutes, which is not long enough, because there were a lot of visitors. One item from the order was not reported, but the issue was resolved immediately. The staff is very friendly! 💕
They are overloaded and it is always very long here, but 5 stars, the staff tries, but the number of orders is exceeded and is incomparable with the capabilities of overloaded staff. Once a whole hour passed while they were cooking, it was for an amateur. Even in a soldier's canteen with a huge queue, soldiers will be fed very much and quickly, but here there is a huge flow of visitors and you have to wait an hour for an order.
In the restaurant, I waited in horror for an order for 30 minutes, the employee did not know which one to give out , he gave mine and not everything was put there , the trash cans were all clogged with garbage that he fell out in a puddle on the floor
We cooked the food for a long time. Because I was in a hurry, I didn't immediately see that the milkshake was mixed up. The food tastes the same as in other establishments.
Dirty, not drinks, but colored water. Ask the workers what they don't know from the word at all. You come to the pick-up counter, there is a mountain of packages and it is unclear where your order is.
Good day, dear fast food lovers. I often visit the business center on Malinovka, and there have never been any problems. But today was a special day when I decided to satisfy my hunger in bc at the Academy of Sciences near October. To begin with, I have been waiting for my order for a long time, I have never waited so long. Later, after I picked up my order, I went home to settle for food. But there was a minus vibe (I think you understand what I mean), it was so bad for me that I cried (I haven't cried for about 5 years). The burger was tasteless , I 'm afraid to imagine where the cucumber came from . In addition, the order was incorrectly assembled, and part of my mistake is because I used to trust people.
Bottom line: at least the pie pleased (as always)
I love Burger King, but in this institution it is extremely unclear, first of all, there is a lack of something, judging by the reviews, we are not the first, we do not make concessions, this is also a minus, sometimes there are few people, but they prepare an order for an hour, this is a very big minus, and the last one came 20 m before closing, I refused to accept an order although in Riga where did I go? They placed an order for me 9m before closing time
The usual collection of uncultured, always screaming and swearing schoolchildren, administrators absolutely do not follow what these schoolchildren are doing there.
The waiting time for the order was 28 minutes , and there was no special workload! In the orders, instead of French fries, potatoes in a rustic way, not a single napkin was put. They ordered it on the spot, gave it away with them and so they threw cups with anger. I do not recommend this place!
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Катарина
Level 10 Local Expert
April 28
I went to the restaurant twice this week and was disappointed twice, the first time they probably put yesterday's burger (the packaging was terribly crumpled and the bun was dry and not because of frying), today there are only 2 employees, the hall is dirty, garbage is already spilling out of the trash cans onto the floor, if you see cockroaches, do not be surprised. I was also infuriated by the fact that they immediately display the order on the screen as "ready", and then they cook for a very long time, what's the point of the scoreboard then? They probably discount orders in order to keep up with the time frame for the return of the order, but it's still terribly unpleasant.
A fast food outlet of the Burger King chain. The standard kitchen, as in other locations, is also fast. There are periodic problems with parking, depending on the time of day and day of the week. It's clean inside. I have never noticed unsanitary conditions
The coffee is delicious, everything is as usual, clean. It's ringing in the toilet. Everything is normal, there are few people, but you can see the time, and it's not the season. I recommend it as a snack
Sooooooo slow and long service!!! I came here for the first time and waited 15 minutes +-. Today I decided to come in again and specially timed it - 24 minutes waiting for the order!!!!!! At the same time, it's a burger, potatoes and wings for one!!! Not really long for a Burger King.
I do not recommend this particular point!!!!!
It was 05/18/24
20 nuggets were not reported
And it was necessary to collect drinks on their own, the horror of the birthday is ruined and there is always no change.
They didn 't put the sauce (the only thing that saves me from longing at this so difficult time is garlic sauce , but that 's what they didn 't give me in a bag with me . This is not the first time, and it greatly affects my attitude towards burger King in general.
I will tell all my friends about this incident