It's not often that I go to this particular Burger king, but the last two times that I've been, I've had my order ruined twice.
For the first time (the order was placed through a vending machine) I indicated a burger without onions. But as a result, the onion was there. And not a small piece that flew in by accident, but a hefty thick ring of fresh onions!
It's a mess, not the worst thing, it can be successfully obtained (but not everyone prefers to climb into their burger with such manipulations). As a result, the impression dropped.
For the second time (the order has already been placed through the cashier and it was accepted by a person) I ordered a novelty, it's a Bialowieza burger. I ordered a double one (with two cutlets).
The first thing that confused me was the price is slightly higher than in the vending machine, but it turned out that this is an additional sauce. They didn't put onions this time, everything is fine. But, after a while, when I was eating a burger (it tastes good), I noticed that there was only one cutlet. I took the receipt, checked the order, it clearly said double. I specially went to the vending machine to look at the picture and there really should be 2 cutlets! Since the burger was already 70% eaten, I did not go to sort things out with the staff.
The impression was spoiled and the appearance of the burger is not the same as stated (for example, juicy pieces of bacon on the picture, but in fact there is a slice of ordinary ham, which is not even close to bacon!)
The human factor has not been canceled by anyone, but these guys are a joint!
Cleanliness seems to be monitored, at least the cleanliness of the hall and toilet pleases, the resulting burger was also delicious and satisfying, the potatoes were fresh and without salt, as we asked! Everything was well packed and delivered on time. But... Cashier... As soon as they came up, some kind of burger was offered, I don't remember what it was, they said it was a novelty, but I didn't ask for it, especially for 13 rubles they wouldn't take it, this is a minus, plus the cashier was so polite that sometimes I felt sick, personally I don't like it I just wanted him to say yes/ no and see you, constant recommendations of sauces, additives and everything else, there was an attitude that we were on the Skidel market. In general, the restaurant is very good, I take away the point for the cashier...
The cafe is not very fast food, sometimes you have to wait a very long time for an order if there is a large influx, but it is delicious and satisfying. And milkshakes are just a fairy tale, so thick that it's problematic to drink through a straw)
Let's start right away with the huge disadvantages that I hope will be fixed in the future. In one of the screens for orders, the terminal does not work, because of which I had to type the order three times. After that, we tried to find a clean place, as most of the tables look stained with something viscous and unpleasant. Further, the staff was very upset because of which it took a very long time to wait for the order, although it was one of the first and was not very large, although the scoreboard showed that it was ready, but the girl at the checkout said several times that she would wait a couple more minutes, while subsequent orders were already quietly issued. The toilets were also dirty. There were no antiseptics available either, although there were devices for them. Of the advantages, for which, in fact, the institution received two stars: ice cream, potatoes and burgers were delicious
Conveniently located in the Korona shopping center.The queues are not large.The offered assortment is standard, dishes are like everywhere else.There is a King drive, which is a big plus.It is convenient that there is a children's maze module in the restaurant hall, but it is very often closed for incomprehensible "technical" reasons....I noticed that he is often "covered" by Burger King employees on the eve of all kinds of holidays and weekends, when there are many visitors in the Korona shopping center itself.Maybe they do it on purpose?Or maybe it's just a coincidence...
An unusual terminal for self-ordering. Angus burger is gorgeous, very satisfying)
The food selection is excellent, there is an opportunity to add ingredients to your order.
Poor service, orders are not reported many times , I ordered two promotions for 9.99 ( which include; cheeseburger , sauce , pie,nuggets , drink , potatoes,) nuggets were not reported , and a pie). Not recommended, good luck to all
Good day to all of you. I've been to this place…
Firstly, we waited a long time for the order and it so happened that it was not given out, although it was at the top of the list, and those behind us received their food. Secondly, the bank card payment terminal in one of the self-ordering displays did not work. Thirdly, the food was not bad, but the milkshake did not have a chocolate taste, although the color matched.
There was an hour of time between transport, I decided to stop by for a snack near the station and was surprised. The cleanliness is clearly being monitored, everything was prepared super quickly. Thank you for a comfortable stay with you.
Problems with the toilet, until you figure out how to open it, you don't have to go there anymore. At least the sign with an explanation was "How to use", "Where to enter the code" and where to get it. Well, or as in the pioneer camp, put a toilet attendant)
Dirty tables
After I placed the 10410 order on October 8, it was displayed on the scoreboard in the "ready" section a couple of seconds after receiving it. but in fact I had to wait for him for about 6-8 more minutes, because he had just started to be assembled. Why are you doing this? I don't understand, for the sake of indicators, that you allegedly issued an order quickly? so this is a deception of visitors coming out.
The food here is not bad, but there is one thing...
here is the worst toilet in the city. There is always a dirty toilet, a pile of garbage on the floor, a trash can in the most inconvenient place, toilet paper is rarely used. As we wrote earlier, everyone goes here. The smell is just awful. Let them do the same as in Minsk – pass to the toilet according to the code in the receipt, so it will get a little better. And clean the trash cans more often, they are always up to the top. And it's better to go to the paid toilet at the bus station, although you won't sit there, but it's always clean and it doesn't stink.
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Алексей Мин
Level 24 Local Expert
October 8, 2024
I thought it was bad in Moscow with BK because there was a problem with personnel, but then I saw the same picture - black potatoes, dried chicken wings, order readiness in 16 minutes. Well, I'm definitely not a BC client.
From the area, there are too many gopnik and the like, not once have I not done anything, but there is a slight tension. It is better not to go with a girl or family in the evening, But there is a free refill
Combined space with Dodo pizza, so a similar assessment and review.
The food is generally satisfactory, the building is conveniently located in the city center opposite the bus station.
But such a low score is not related to food.
She is connected with the HOMELESS people who are constantly there in the evening. The management of this institution definitely needs to solve this problem somehow, the smell is unbearable, and as a means very dirty toilets.
They cook relatively quickly. It doesn't taste bad. I took off the stars because of the toilet!!!! We were on Sunday, October 8 with the children. One toilet (female) is closed - you need to take the keys from the workers To-To! The second toilet (male) is simply closed, even without a sign! A catering establishment, how can this be??? I will not go to you anymore, although we used to go quite often!!!
Not bad. But for the location, you need to work many times faster. There is a bus station nearby and a large turnover of people. Sometimes the toilet doesn't work and the people who work are constantly changing
Ordinary fast food. Everything is as usual. Pepsi is cold, sweet and very tasty. I took chicken wings, hoped for a fairy taste, turned out to be... Just wings. Ordinary. The sauce, of course, brightened up, but the impression was spoiled. And I wanted to wow...
Both toilets in the institution are closed, so you need to learn how to pee in your underpants and wash your hands with saliva. The table was dirty, after transplanting to another (slightly cleaner), I started eating Potatoes that had gone wild, like the meat in the x2 whopper, even crunched at the edges, I had to get a tomato, because it was not clear whether it was fried or dried. Lipton tea flew perfectly, but was forced to pay 1p in the toilet at the bus station. An extreme degree of disrespect for the client. The best BC was in 2015 at Kamenka.
A good place to stop for a snack, there are dishes worth choosing, they cook well, they serve hot when the dishes are the most delicious, thank you, the child likes, the choice of nuggets, shorty fries, cheese sauce :)
I'm a little shocked. Caesar salad- 12b.r. this is cabbage, 2 sauces from Heinz ala caesar and crackers in a package. Suddenly...Where are the tomatoes and chicken?.
The last month, it's just trash.... The taste is at zero, the service is also, I bought a lucky box for the child, the nuggets became just tin, in the layout-a cracker, I thought it again depends on the change of workers, but unfortunately not. Salt in potatoes and meat in burgers depend on the shift
Arriving at the hospital in Grodno, we got off at the train station to have breakfast. Coffee, cinnamon bun and cheeseburger are good. At the last visit, there was an unpleasant aftertaste: there was no sugar for coffee...
It is difficult to get to the toilet in this institution.you need to know the code and also work hard to find it. In short, there are difficulties in this regard
As well as all BC with the usual menu in all cities of the country. Except that the speed of work is not very impressive. You need to be a little more lively . Even when there are no people, the speed of work suffers. But in general, everything is fine. Clean and spacious.
I took an order for coupon 4218, the cost is 15p with kopecks. 19 rubles and 80 kopecks were struck at the cash register. The Receptionist was called, and I presented the receipt and coupon. She said she would decide everything in 15 minutes. Coming up after 15 minutes, she said she needed another 20 minutes. DISGUSTING SERVICE! I do not recommend visiting this place! Nothing has been decided. I didn't have time to wait that long.
the floor is constantly dirty, the tables are covered in crumbs. the garbage left behind by people on the seats remains lying, no one cares about it. burgers are dry, the price-quality ratio varies. what we see on the screen and what we end up with are completely different things ..... a complete deception