Burger King
97 reviews
May 14
The service is disgusting. The girl at the checkout was constantly yawning. The order was in place, everything was put in a bag, without a tray. We've come for an order, there are no drinks, wait, something's wrong with the system. We are waiting, the ice cream is already melting, but as it turned out, there is nothing to eat ice cream. The child was eating with a straw. I didn 't even want to ask about the spoon . Would you like to visit this place again, definitely not!
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May 31
Tonight I took the child small potatoes and nuggets to take away. They did not check what was in the package and how, they hoped for high standards of service and product quality. At home, the child was a little disappointed, there were 2 nuggets in the package instead of 3, and there were half as many potatoes as there should be...hurtful
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1
April 12
If you don't pay attention to the fact that there are a lot of people here and you can't always find places.
The restaurant itself is just terrible, the cashiers are slow to do the work, when they came for orders, they were still finishing it, but in the end they forgot to put a raspberry pie.
In general, a well-deserved 1 star
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1
June 5
The first time they brought a burger without bacon, the second time (the one in the photo ) there is no sauce or spread with a brush , when I came with a burger at the checkout, I rolled my eyes and that's it , there is not enough ice cream, the potatoes are not salty , the drink is all sticky, just horror, disappointment, and they also opened in the center , if it were possible, I would put -10 stars
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1
May 9
It's just terrible. We came to the first one. Thank you very much bk for a ruined day. from the whole large order, we put the sauce that we were trying. and then, one of the sauces is wrong. in general, we ordered for 50 rubles, and eventually ate for 10. half of the order is simply not in the package
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1
February 15
There are no on-site food trays ("out of stock" according to the employee, no one has them on the tables around), and you have to go to the counter several times to pick up your order. The shrimps just felt like they were falling asleep in a common bag, lying around between burgers, and the staff's communication was disrespectful and nervous.
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February 11
Burgers are practically free of additives, aggressive employees, and the ratio of drink to fat in drinks is about 30/70. The only advantage is the fast feed
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October 25, 2024
The restaurant leaves much to be desired. Cold disgusting food, long waiting time.
We ordered delivery from this place.
The delivery was delayed for 40 minutes, everything arrived cold. One burger was missing, which we ordered.
In the restaurant itself, trays are not given , or they are given dirty or wet, on which there is one piece of paper.
You will never get napkins, there is always something missing in the order. The food generally leaves much to be desired, potatoes and nuggets are made with long-standing oil, which gives a taste of bitterness. I highly do not recommend this place.
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2
March 19
very poor service, the order was issued completely different, they ordered 2 potatoes, they gave only one, they asked for Pepsi max, but they poured regular pepsi, they also asked to pour ice into a glass, as a result there was no ice
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February 9
It's annoying that you can't order regular ketchup with French fries.
I have to borrow from another place.
What kind of fast food is without ketchup?
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December 11, 2024
It's terrible, there was something not clear about the shrimp! And when they came to ask, they answered us: "It's not our problem, they brought us one."
There are no words... Instead of apologizing, they said * not our problem*
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June 3
Out of 10 orders, 9 are collected ably, the positions are not reported, the sauces are confused. I often take it in the first half of the day before work, and I would not say that there is such a heavy workload to make such mistakes. From time to time, I buy there purely because of the symbolic prices, but I don't want to return after such long and constant shoals at all. Train employees to collect orders correctly. 🙏🏽
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1
September 26, 2024
One of the advantages is a good beer!
Of the minuses, a member of the restaurant's team, Semyon Kovalevich, poured beer for 17 minutes, and rolled his eyes at my clarification whether my order was mine
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April 30, 2023
Upset this restaurant.
I must say right away that there is no claim to the quality of food and service, although I had to wait a long time for food. But here's what it's about.
Firstly, it is impossible to make an order "on the spot" in a restaurant, although there is such an opportunity in restaurants in the neighborhood.
Secondly, and most importantly, it was impossible to order a coupon here, for which I decided to place an order here. Coupon 4201. I ordered the next-priced coupon and for 19.90 I got three drinks, three small fries and two microscopic burgers. This outcome disappointed me very much.
I have never ordered these burgers separately, which is why I did not have a chance to understand what they would be like in the end. And I ordered the coupon only because of the lack of what I want in this particular restaurant.
It may seem that this is an insignificant situation sucked out of the finger, but it personally upset me.
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1
2
December 17, 2023
I waited 45 minutes for the order. There are 50 orders in the tableau, and one girl collects them. And when it comes time to pick up the order, there's a queue of 10 people who are all trying to get in front of you, and the girl, instead of giving orders, runs all the time to make damn drinks for everyone. I will never order here again. Hire enough people to get the job done.
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2
2
April 14
Guys, an order from one Angus takes 30+ minutes to cook, are you completely out of your mind?
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1
January 28, 2024
The food was so-so I took the order, it was cold, although the guys were standing near the delivery for a long time looking for the right package with my order as they gave it away , I still had to wait for drinks , which by the way were given in stained glasses , the package in which the order was given ( although the order was on the spot ) was dirty from below and on the sides , I was very upset with the order and service
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1
April 29
Kiosks are semi-alive, they don't issue checks. The order wasn't even collected correctly the second time.
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1
1
October 4, 2024
Terminals print receipts crookedly or not at all, and the order number disappears quickly
And then how to catch your order???
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November 13, 2024
Cooked quickly) just not enough dark beer) and so everything is great)
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July 7, 2023
The service leaves much to be desired. Faced with a similar situation (as in the reviews below): the terminal did not issue the receipt. And you know who 's to blame - me . I didn't remember my order number. I left a review in the feedback and received the standard answer: "understand, forgive, we work seven days a week."
Thanks for the apologies. 😃
I'll add a photo - beware of these devices.
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1
1
March 24, 2024
There are no disadvantages, everything is very tasty and in general the best place where I ate
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1
May 24, 2024
Terrible service and attitude to the customer. They don't collect the order exactly. Rudeness. The manager is on the phone when issuing orders.
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March 15
A cockroach was crawling horribly on the table!!!
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November 2, 2024
I think words are superfluous , we will honor everything that should be present
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March 15, 2023
I've always been a fan of the burger book, but the way it was served today is just a nightmare!!!! Firstly, the girl at the checkout was very rude, answered from under the stick. Secondly, when I picked up the order, I found a hair on the tray, black long hair, it's definitely not mine, as the young man picked up the order. This is not acceptable at all, if you work in the service sector, to allow such a thing is already a collapse! !!!
I am very disappointed with this case😓
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1
1
April 2
They work very slowly and are rude
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December 14, 2023
the assessment is in principle extended to the power supply network, interesting positions are often replaced and the choice is not updated with anything unusual
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1
July 23, 2023
Half of the employees are not trained , they confuse orders, do not report products and still enter into a dispute , although they do not see the payment receipt, the products are mixed up, once again (
Administration , please sort it out
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1
April 21, 2024
1. Orders without trays
2. Drinks are not poured to the brim and cannot be topped up
3. We did not give enough ice cream and tubes
4. Fresh cola
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1
February 2
A hair was found in a burger
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January 6, 2023
I love BK, although the waiting time is a little disappointing. also, the staff is not attentive enough. I ordered 2 brownies and 1 ice cream. in the end, they only gave me ice cream, after which the guys of course settled everything. by the way, nuggets are cooked here tastier than in Moscow Time.
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1
1
January 13, 2024
The staff of this restaurant refused to give out a book of comments and suggestions on demand, behaved extremely disrespectfully.
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1
April 6
I've been waiting for an order for a very long time
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1
February 15
They work fast
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June 9, 2024
Fast service. Friendly staff. Everything is delicious, just like everywhere else.
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1
1
February 26, 2022
I made an order at the terminal and I was not given a receipt.
I reported the problem to the employee at the checkout (of course, when she was free and did not accept the order)
Was ignored.
I approached another employee and told her about the problem. She shrugged and continued to give orders.
A bacchanal was going on at the ready-made orders counter. The orders were mixed up, one employee was loudly scolding another while people were waiting in line for orders to be issued.
While I was trying to find out what to do, my order was already ready.
I convinced the employee in 2 minutes (for the fourth time) to give the order without a receipt.
The order was given without a drink. I had to ask for a drink and wait again.
When I came to the table and checked the order, the potatoes were cold, the glass with the drink was only 2/3 full.
I came and asked to top up - they said they were working WITHOUT TOPPING UP.
They did not delve into my situation.
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3
1
July 27, 2021
I very rarely visit fast food establishments, but this one left a good impression. Very tasty, fast and friendly staff left a pleasant feeling. The girl at the checkout helped make the choice and was unobtrusive.
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2
February 9, 2022
I ordered a grilled Angus teriyaki grill xl at this point, accepted the order and calmly went home, upon arrival I see that it is not xl, an ordinary angus with one cutlet, after the call, manager Eugene did not solve the situation in any way, but offered to return to this point (that is, on Sunday 15 km from the gallery, this is inadequate), he also offered to pay off with potatoes (why do I need potatoes if I want something else?) order number 8693 05.12.2021 18:19 id 1062911/141 , please understand and give an answer
Update: will the issue be resolved somehow? The service is on top
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3
March 28, 2022
Terrible service. Not only is everyone doing it very slowly, but also the staff, when they came up to say that there was no time to wait for one burger and a pie, made such an expression on her face that I was rude to her. I work in the service sector myself, but for employees to behave like this is the height of disrespect. The girls will work for the first day and are completely unable to communicate with customers and allocate their working hours, so that if there are 6 orders there will not be a long wait. Judging by the reviews, the management of this institution will not accept anything anyway. But maybe people who see these reviews will make the right decision not to go to this institution of "fast" and kind service.
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3
March 28, 2024
The service is at the level of minus one hundred, they do not know what to do, they are in their cell.
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2
July 21, 2022
Not tasty, not juicy. I took French fries, added little salt, almost tasteless. I took burgers and there was a dry bun in it, a lot of sesame seeds, a little fried cutlet. I will never take a Coke again in my life, there is water with water, as if one ice was added with water.
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1
1
April 13, 2024
I ordered a grand cheese fresh, removed only the onion, and eventually gave a simple grand cheese
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1
October 21, 2024
They forget to put something in every time
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December 16, 2023
A good bc. Tasty and healthy and inexpensive. Everything is as it should be in bc.
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1
May 26, 2022
I made an order at 21:22, picked it up at 21:36, there are 2 positions in the order, beer and a burger, beer was poured immediately, and it just stood and sniffed, the burger took up all the waiting time, the workers did not even try to hurry anywhere, no more naked to this institution, and I do not advise others!
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October 4, 2024
There was a bone in the chickenburger
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1
December 28, 2021
27.12.2021. The time is 13.16, the amount is 23.40. Nobody wipes the tables, crumbs on the chairs. Dry rolls in a burger (bread is not fresh). We ordered 2 burgers with chicken, as a result 1 with chicken, 1 with beef. There were no carbonated drinks, from the word at all. The milkshake was spilled, the glass was stained, the girl wiped it with a glove (watched from the side), to a remark and a request to replace it, the girl tilted the glass and said that it was not leaking. Only bulba succeeded. In general, to dismiss. The whole shift.
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3
September 18, 2022
The best restaurant .Not only is the team cheerful , but it is also clear that people are working .I really like the restaurant.
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2
1
June 26, 2024
It's not tasty. The photo and the description are the same, what you get is funny to look at, it doesn't look like a drop. Coffee is also about nothing.
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1