A good store. And a very nice consultant girl. I helped with the choice of fabric and explained everything in great detail and not intrusively. I was pleased with the installment plan and very fast production of a sofa for our sizes.
The service when ordering is normal, but the sofa is so-so, if you take it on a spring, then it will be enough for 5 years, after 2 years I started using springs, and after 3 years it is impossible to use the sofa at all, the upholstery material is good, the build quality is good, but the springs suck completely. IN SHORT, THE SOFA IS FOR 5 YEARS MAXIMUM
At the selection stage, everything is cool! The consultation is at the highest level. We received clear answers to all questions, by the way, there is a 10% discount on furniture and the ability to divide the payment into parts. We haven't got the furniture yet, we are thinking about the model and design.
I bought a corner sofa two years ago. I am very satisfied with the quality. I ordered another small sofa for the balcony in March. Bunchuk company pleases not only with excellent quality, but also with reasonable prices.
Excellent sofas, which cannot be said about the service.
- The sofa is of excellent quality, made accurately and reliably.
- Sofas can be modified at your discretion: the type / color of the legs, upholstery, shape and size of the armrests, the length of the sofa, the length of the couch, the number of pillows, the interior floor (I advise everyone to make a plywood box).
- There is an installment plan from the manufacturer.
- It will be fixed/repaired under warranty without any problems.
- Informing the customer during the order is not organized: if you want to know when the delivery will be, call (at the same time, the time may not coincide with what was said anyway). The delivery was not carried out at the promised time - no one called or warned. They made a mistake in the configuration of the sofa - they did not call and did not ask if this was acceptable to the client.
- The sofa arrived terribly dusty. This problem could not be solved with a home vacuum cleaner - I had to take an industrial one. This spoils the impression of a beautiful sofa.
We ordered a Blackbury sofa. When they arrived, the sofa stank terribly. It's been 2 years. The couch still stinks. At the point of sale, they lied that there was no chipboard, only plywood. In fact, chipboard is visible in the racks. I don't know what exactly stinks in it. Correspondence with the manufacturer did not give anything. A smoky guy arrived and kept sniffing our furniture, like the smell from it.
Don't mess with them! I want to sue myself.
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Level 8 Local Expert
August 7, 2023
Furniture, the specific smell of which does not fade for years