Bsb Bank Otdeleniye № 13
99 reviews
December 18, 2024
The bank has a good location, there is a possibility of parking, a spacious hall,
the staff are polite and literate, explain everything clearly about the bank's products, try to help the client as much as possible, there are practically no queues,
overall, a favorable impression!
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January 16
I visited this department on 15.01.2025. Spacious, clean. At the reception, I was greeted by a nice secretary girl, Karina. I consulted everything clearly and clearly on the maps, told about the application. The girls work quickly at the ticket offices, there is no queue. 10/10
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March 26
Outwardly, everything is OK at the branch: parking, lobby, there are almost no people on weekdays, everyone is unhurried, polite
But the operating conditions of this bank are hell for state employees 😅
They charge a commission for everything, even probably for the air you breathe while you're there.
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March 18
There is one cash register for the entire department for working with individuals. The waiting time is more than 15 minutes. At the same time, there is an administrator and a specialist for working with legal entities. It would be better if there were more cash registers working.
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February 15
It is a pleasure to cooperate with this bank. Always polite and qualified staff!
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October 19, 2024
A very responsive and service team. It is not often that you find a lack of a formal approach now. The girls can be seen that they are trying to help from the bottom of their hearts, and solve all the existing issues
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March 7, 2024
The best bank. The bank's staff is just pros. All issues are resolved very quickly and professionally. All professionals really work, from the girls of the administrators to the bosses.
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1
June 20, 2024
The staff at the ticket offices is on the fine line of showing customer orientation or was raised that way by their parents. Working with clients, with people, is either an innate vocation or a well-trained professionalism.
And why is no one working with reviews...?!
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4
December 15, 2023
This review is solely about the competence of the information and technical support staff of the business.
We have constant problems with signing documents by sms codes - they sometimes don't come, then they all come at the same time. And after updating the mobile application, the codes must be entered manually - they are not inserted automatically and if you need to sign a bunch of documents, then this is a service from the bank... We contacted, sought support and asked for help, but there is no case there - it is much more convenient to blame the client himself.
How can you fire off a business client with his request to help deal with a banal issue for a specialist that he can solve in a minute?
We already parted with this bank once, and after 6 years we gave it a second chance, but I'm not sure that it's necessary anymore.
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1
April 20
High-quality, fast, competent staff.
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September 28, 2022
A pleasant hall, everything is culturally, modern, accessible and understandable. I did not observe long queues, there is a parking lot right next to the bank building, where there are always free places. I visited this department for the first time. Special thanks to Anastasia Alexandrovna, the Administrator of the office of the Secretariat and Chancery Department, who greeted us immediately at the entrance and helped us solve the necessary tasks faster!
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1
July 27, 2023
The best bank and the best branch in the whole country. Don't look for anything else, because there is no better bank. The best service, competent staff, courteous administrators. Any specialist works for the success of his institution, and does not serve "his sentence", as for example in Belagroprombank. The best mobile app
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3
1
June 16, 2022
they helped us well, the attitude towards customers is super positive, the staff is very polite and pleasant, thank you very much, super, exchange rates are 7/10💲💰🪙, the branch is very convenient, the metro and the bus stop are nearby! transport accessibility is excellent 👍🏼🙂
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3
April 5, 2024
Working in the afternoon is not pleasant. To sit in line as in the USSR, only one window works. It's the 21st century. The waiting time is long. But the staff is on top. One star for that
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2
September 7, 2023
They served him quickly and politely, even when he was soaked through due to the downpour. Due to delays with Russian banks, they helped us figure it out efficiently and affordably.
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August 10, 2023
The best bank I've ever used. Excellent qualified staff. It is a pity that it is located only in Minsk, and branches in major cities of Belarus are not opening.
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4
February 1, 2024
Excellent service!!!The staff is competent and friendly!Excellent bank branch
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1
February 27, 2023
It is located a 10-minute walk from the metro station. Petrovshchyna, 15 minutes from the metro station. Mikhailova . I usually go there in the morning, there are few people, they work quickly, it's a pity they don't work on weekends. Polite staff. I recommend it for a visit)!
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3
August 15, 2024
Everything is fine. I just wish there were more contract processing operators.
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May 1, 2023
Super, excellent service, quickly solved all my questions. I am extremely grateful to the staff. Thank you very much!
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3
May 22
Pleasant bank, no queues.
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May 3, 2022
Conveniently close to home. But the working time up to 17 is not very long.... one day a week wouldn't be bad until 19. Politely. Clear. And it's delicious (as soon as all visitors with children opened, I mean, the children were treated to gelatinous bears, a trifle, but it's nice).
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3
September 27, 2024
Very polite staff, fast cash register operation
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1
May 20, 2024
Not for the first time: out of five ticket offices, one works.
The staff can't do anything, with a queue of 8 people(
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1
October 19, 2023
Great branch! It's not crowded, the girls are fast and clear! And in general I recommend the bank!
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3
May 25, 2022
I liked everything, clean, neat, they try to serve quickly, tactful staff, special thanks to the head of the department, helped in solving the issue.
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3
April 5
Good and fast
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March 30, 2024
The service is excellent
The staff are very helpful
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1
September 18, 2024
It's a great place. There are no queues like in the head office.
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December 2, 2024
Qualified staff
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January 14, 2024
I took the transfer through the crown. the staff was friendly, there was no queue. Everything suits me
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1
February 24, 2024
A good bank. I like everything.
It's just a pity that there are few specialists working. Sometimes there are two people in the queue, and you wait an hour.
And so, in general, the bank is good.
I recommend.
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1
January 27, 2024
The best bank! Exquisite and unique! One
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1
August 28, 2023
Very slowly, the ticket offices are almost always closed, the staff are like sleepy flies. After 17:00, generally 1 ticket office is open🤦🏻♂️
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October 21, 2023
Friendly staff! There are no queues, which is amazing! A good bank
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1
September 14, 2023
Any branch of BSBANK is distinguished by a high culture of service!!!
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3
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November 28, 2023
No matter how I go, there is always a queue at the cash register, only one cash register works and it is very slow
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1
August 10, 2022
Convenient branch, 24-hour ATM. Friendly staff. The working time should only be increased to at least 19 hours
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3
January 9, 2022
Friendly staff, employees solve issues quickly if possible. A good exchange rate. It's spacious. There is a place to sit down.
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3
July 15, 2024
Lovely girls at the reception.
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January 31, 2023
There are practically no queues, friendly staff, and a practical currency exchange rate is always not bad.
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November 8, 2021
One of the best banks I've visited. The service is at the highest level. Friendly staff who quickly solves issues. The queues are not large, which can not please.
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3
March 21, 2023
A good option. I use it myself. So far, no special comments.
I recommend it!
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3
1
July 3, 2022
Good service, excellent customer service, waiting time is fast!
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3
May 7, 2021
A good department, there are almost always few customers and you can solve your issues very quickly. The staff is polite and works quickly.
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May 13, 2022
Excellent staff. We are ready to help. Convenient parking.
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3
1
July 17, 2023
Good service, one of the best banks
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3
April 25, 2022
Friendly staff, fast service, experts in their field!
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1
February 22, 2023
A very pleasant and, most importantly, an extraordinary bank.
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May 21, 2022
As always on top. The girls are smiling, the atmosphere is calm.
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3