A large selection of goods. Many locations around the city are convenient. Those who know how to use their services are satisfied, and customers are not always adequate, so there may be complaints. It's a good wealth of experience for employees. But there are nuances, as in all large teams.
I am shocked by the service.
Accepted. Dig in. We figured it out. They explained it. If you want, you can be served. If you don't want to, go to the self-taught in the basement. The prices are adequate. Ask any question in Whatsapp at least at one o'clock in the morning, they will answer in a reasonable time. They guide the client and notify him, including by SMS.
True, I saw some victims of factory defects, but the goods were purchased in other stores, and the White Wind on the service contract rakes for everyone.
In general, thanks guys.
The service is weak, people have a strange attitude, and those who look smaller do not pay attention at all, they came for advice, a parcel or something else, roughly speaking, it doesn't matter to everyone, even standing and waiting for their turn, someone will get in and no one will tell him anything
The service is disgusting. It is not possible to get through , I listened to stupid music for 10 minutes until I ran out of money on the phone . To return a defective product, you need to spend a lot of nerves and time
Horror. The vacuum cleaner was taken away. The corrugation broke. The courier took 300 rubles at once. A week later they said they could only solder for 2,700.! Why take it if there are no components? Please return it. They demand to pay for the diagnosis of 1350 rubles. I didn't ask for a diagnosis! But the prices are lying! I asked how much the repair costs, they called 800 rubles.
Terrible company! I bought components, after installation I realized that they did not fit. The next day I turned to this center, the manager accepted the goods and said that they would refuse me. Under a magnifying glass, they look at small scratches and dig up anything. If you don't want problems, I don't recommend ordering from the White Wind! Now we will have to file an instation in court... Do you need these problems? If not, then don't order anything here.
I built the computer crookedly, I couldn't start it myself. I passed it for diagnosis, of course it's a long time to wait for 3 days, but at least not to no avail. The problem was identified and fixed.
I didn't think I'd say this, but the white wind has become a very great place to purchase digital or computer equipment. Previously, the store was poor, the sellers were always dissatisfied, there was a consultation at the level of dealers, but not long ago I went in, things have changed dramatically. Consultants do 200% of their work. One consultant helped with both the choice of a phone and a laptop. And he told me a lot about the video cards. Polite. The interior has changed for the better. There is a lot of assortment. From budget to flagship. The service is fast and high-quality.
A great store. Competent staff, a good range of laptops. I only take it from you, because I know that you can rely on top-level after-sales service. Good luck to you guys. You are a professional in your field
Always very polite consultants, say hello, ask, prompt, help, explain, check the general database and say goodbye
The assortment is certainly weak, I would like to do better
The store is good, only in the service center of Alma-Ata, the head-assed craftsmen work, they kept the power supply from the PC for more than 2 months, even the non-rotating cooler was not replaced and poisoned back to Shymkent.The warranty has expired, and money is required for repeated repairs .Although nothing was done under warranty, the idea creeps in that the masters are empty-headed, and everything was brought to a paid repair, a scam.
The consultants are well done the guys know their business by 5 understand what they are talking about they can answer in detail how one differs from the other in general well done boldly 5 points
Very competent help in choosing. As much as I take digital equipment, there are always no complaints in the White Wind compared to the same Sulpak.plus its own service center nearby
For the third month I have already been carrying headphones that I ordered at the inter store, a non-working earphone was sent and forced to wait until they check for a month and a half and then I will have to wait for transfers
The best network, technodome, dream and the rest will not compare, I have been shopping in the white wind for 10 years and it is the best for me, I recommend it
Overall, the store is good. But the service center is just creepy.If you want to return the product, get ready to go through 10 circles of hell! They will do anything. In order not to take your product back!
This is not a business center. And the White Wind service center. Repair of what they sell under warranty. They can repair and not theirs .For the money.