Perhaps the largest chain in the Republic of Kazakhstan, a very large assortment, excellent service, excellent prices, but still it is advisable to know what you are going for. Because the manager may not offer the best option from the list of possible ones.
I am a regular customer.
On behalf of the client:
The service is at a terrible level. On May 17, I brought the mouse under warranty, as the wheel began to glitch when scrolling (you turn it steadily down, but sometimes it pulls up and vice versa), only on May 30 they returned it to me, just blowing it off and saying that everything was OK. Not ok. The glitch became weaker, but it remained, I sent it again with an application for an exchange, and I'm waiting for the results.
On behalf of a former employee:
They themselves were invited to work on some conditions, in the process they decided to impose other duties, after refusing to accept them, they were asked to write on their own. Job descriptions exist only for show, their contents do not correspond to reality, you never know what else you "have to" do.
P.S. in fact, everything happened at the point in Rudny, but formally I worked here and the service, if I did not move, was also here.
It's a very cool store. Competent sellers will help you make the right choice.Even the most fastidious customer will be satisfied. The assortment is rich. The technical assistance service is at the highest level. Here you can not only make warranty repairs, but also order the model or consumables you are interested in.
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JohnCh
Level 9 Local Expert
October 20, 2024
I buy almost all the equipment here, the staff is always friendly, pleasant, they go to a meeting in any matter, the assortment pleases, the discount system, the website, I made a purchase, it was highlighted on the website, copies of documents came to the mail, an SMS receipt, everything is great, I love it. Of the cons, the assortment on the spot is getting smaller, spare parts have to be ordered more often, they go longer and longer, before conditionally 3 days, now 1.5-2 weeks. The managers of the online store are great guys, but almost never there, the store seems to slide slightly
An excellent store with a large selection of equipment, especially they are rolled on computers and hardware to it, a lot of hardware is available, I recommend
A great store with a wide range of products for computers and their repair. Household appliances, televisions, etc. there is an online store for your order, everything will be prepared, you can pick it up yourself or deliver it, very convenient. The staff is pleasant and courteous.
In my humble opinion, one of the best stores selling electronics. I don't mean specifically this point, but their entire network. The consultants are great, they don't climb into the phone with general questions, they don't frantically search for information, so they tell everything. And that's cool. And if they check the availability. An extreme case, I went to ask about a specific monitor model, they said that it exists but at a different point. No question, I arrived there, I immediately warned the guys that I was just looking, they said no problem)) they took it out, unpacked it, showed everything. As a result, although I was not going to buy the monitor, I still bought it)) and there was also a case with a video card, I passed it under warranty, they called me within a few days, I came, they gave me a similar one without any problems. In general, how many different things I bought there, everything suits me. Again, I repeat, I'm talking about their service as a whole. And the prices are quite democratic
I bought headphones, reported the requirements, the girl seller / manager quickly found the product in the catalog. They warned about the availability of a guarantee. Everything is polite, fast
I bought my daughter a phone, the screen broke, but because it was not a warranty case, the repair was refused. Even for money, that is, no way to repair them. Why contact an authorized dealer and pay more than the market price if there is no service anyway?
Everything is fine, the choice is huge! the richest in Kostanay. But with the strain I put 5 stars for unstable prices and the HUGE difference in prices of the online store and the "live" sales department. I understand that it is necessary to "feed" managers, but the client does not need to know this. I was lucky, I know how to pick up components myself, and without a configurator, but I like to go talk to managers, "feel" turn the iron in my hands more, and the huge price difference does not allow me to do this. Work on it and you will have more visitors/customers!
A cool, not expensive store, an excellent choice, high-quality components. Competent staff, if something is not available, it will be easily delivered from another city
I ordered the product, paid for it, and the product was canceled on the day of payment. (03/20/24)
The funds have not been returned (04/05/24)
We answered the mail 2 times and then ignored it. In the mail, they signed themselves as "Balabesova Isabel"
, I used to often buy from you. Now, after such an attitude, I will think twice, especially about paying immediately... A firebrand was created and there was no support.
There is a large selection of computer equipment and phones, as well as there are often promotions where you can profitably purchase the product you need.
It cannot be said that I visit such stores all the time, only when necessary. But over the past couple of years, I've definitely bought a few products there. This is a laptop, wireless headphones and, for the last time this year, a computer chair. Of course, now you can buy a lot via the Internet, but you want to look at some products and feel them... everything is fine in the store, although the sellers are constantly changing, but the level of service culture remains good
I tried to buy a computer from them, but it did not allow me to register. I wrote to support - they replied that something went wrong with them after the unification of the loyalty system. they offered to buy without authorization, saying that I would do without bonuses and cashbacks. I answered Sasha and Zhanibek (those support) that they were fire and not support and sent the brewer to hell.
There is a good store where you can buy what suits you - both in terms of parameters and price. If you need a productive computer, then you are here. All the "dreaming techno sulpaks" cannot offer such a thing in stock. And the price tag is much lower.
The staff is excellent. If you explain what you need, you will be offered both a budget segment and a branded one. They will help you figure out the parameters and options.
Payment by any possible means. There are also installments and loans through the bank.
One of the disadvantages is the lack of parking. Centre. It is clogged both from the road and in the yard. Sometimes you have to park too far.
Good consultants are helpful, unobtrusive. Prices in the store as in others (DNS, etc.) It's cool that all laptops and Monikers are included in the windows - you can check out the quality of the picture.
Great store! I bought a phone and a smart speaker there for good prices. Excellent service. If you need to ask about something, then they tell you everything clearly. 5 stars.
Prices are above market prices. If you order from the website, it is cheaper. This is explained by the fact that the consultant's work is allegedly paid in the store, therefore it is more expensive. Well, OK, we came to the store, the seller showed us the options from the SITE. As a result, we did not receive any consultation. We didn't buy anything. Although they came intentionally for a laptop with a budget of 700k. Apparently, sellers don't care about their sales.
27.04.2023 19:30
A large selection of everything . The site is the most convenient of all electronics stores, at least among local ones. Five stars just for the site, without looking!
Prices are mostly adequate , but there are nuances
A great hardware store. Almost all the electronics at home are bought in this particular store. The service is excellent, there are no complaints about the quality of the product.