It is very beautiful after the repair of the premises, no matter how much I applied, the issue was always resolved positively by the employees as well as by the service center for equipment maintenance
After the renovation, it became very pleasant to come to the office, it is very beautiful there and everything is thought out for maximum convenience of customer service. The staff is always polite and responsive.
The office was renovated, but the staff remained the same. Eternal queues. Eternal incompetence. Eternally Chinese, cheap equipment hidden in a box with the inscription "beltelecom"
I changed the modem in the service department: cozy interior, first impression: we have made SIGNIFICANT progress since 2020! The master works with the client directly: the problem with the equipment is solved quickly. BUT! it seems there are booklets advertising the product on shopbeltelecom, but they gave out a huawei modem without external antennas, there are no others... It's kind of sad... here would be suggestions to the consumer on signal amplification and so on. Some kind of showcase with various equipment for sale, there's a smart house, video cameras... yes, and advertising as in the pick-up points, for example, 21vek, with a test of equipment, and not an empty TV above the terminal.queues, WHERE IS the marketing? How can a consumer be interested in your store?
Slow Internet, frequent connection outages, incompetent customer support and overpriced prices make using the services of this company unbearable.
If you want a good Internet connection, then you are not here!
This is some kind of horror , there is no Internet from the word at all , ate loads for which we pay 40 rubles a month , probably we need to go somewhere already, since this is already beyond the limit 🤦
No quality from the company, an office of absolutely indifferent individuals, because of which I pay 30BYN a month, but when I come home I do not see the normal quality of the Internet. Every day, and most importantly, steadily, packet losses on various Internet resources, speed drawdowns and absolutely every day from 21:00 to 23:00. Apparently they do not want to solve this problem, since those.Support responds only on holidays
The service is at the highest level.everything is made for people. The room is very beautiful-it doesn't say much.everything looks European! Keep it up !!
What's with the Wi-Fi?!!!!? The fourth day at home, after a business trip. There is no Internet, just no Internet. It loads every other time, there is nothing to look at or search for. It slows down terribly. I pay a lot of money a month. So three months ago they also called, if you pay extra, then the speed will be higher. The question is, where is your speed!!!!! And if you don't pay by the deadline, then they cut off and the fee drips into the minus. You won't miss it. And you don't see that the servers are not doing their job.
Thanks to Beltelecom for the good service and very good work. There is never a problem with Zala and the Internet. And for the guys who write bad reviews, I will give advice not to save money but to connect a good package of services from Beltelecom and you will have no problems!!!!
And Beltelecom - I wish you development and good luck in your work and in your personal life. Thank you for the very good service.
It 's just a nightmare . I don't write bad reviews, but it's no longer possible. Wi-Fi will be lost every evening at about 10 o'clock. Our tariff is expensive, so naturally we want the Internet to work normally. So at first there were only excuses , everything is fine with you . Then we came and checked and OH, a miracle , everything worked perfectly. Wi-Fi didn't work on the sites for a week. It's worth calling them on 123, as everything starts to work here, although they say to buy an amplifier and that they are not responsible for Wi-Fi, but only for the Internet connection. Some kind of deception. They charge money for the Internet, which barely works, or they need to call every night to sort things out.
The organization is stupid. They post their phones online and on the site, but you can't get through to more than one. I understand that this is a show-off, like, look, do we also have phones or what?
When optics are already being conducted to the private sector, I hate them for the fact that there are simply no competitors in our city. And the very quality of the network leaves much to be desired...