The queues are really long, as everyone says. There are 8 people in front of me to the right employee, and in 20 minutes the queue hasn't moved a single one! Draw conclusions. If you want to experience this HELL, use Beltelecom's services.
The queues are kilometer-long, from 1 to 20 operators I work constantly 5-7, I waited 2 hours to turn off my Internet, which barely worked anyway (the tariff for 200 mbit - there was never more than 100) - I did not wait
so that the turn would come, the whole family would sit for 2.5 hours ...
it's terrible they don't want to listen to customers, they don't hold on to them, they all don't care about subscribers
The maintenance windows are working well, namely disconnecting/connecting does not want to work. It takes 1.5 hours to wait in line for the usual procedures. Horror
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Александр Чепа
Level 22 Local Expert
March 20, 2024
Competent and polite specialists, however, there are long queues at certain hours.
The Republican Unitary Enterprise of Telecommunications Beltelecom is a leading telecommunications company with a long history, whose staff provides and develops communication technologies that are important for the state, society, private and corporate clients. In its activities, the company relies on an active policy of expanding and improving telecommunication services. The company is dynamically developing and occupies a dominant position in the telecommunications market of the Republic of Belarus, being the largest telecommunications operator in our country.