Beltek has now become super cool, and the service is courteous and the offers are interesting, it is especially convenient that the goods were made in installments, it is very convenient for people now, I wish them great prosperity.
Mega, well done. One hundred points service. The staff, great fellows, the building is within walking distance from the train. Easy to find. We connected, the installation was done, everything was explained, I was just delighted. Even Minsk was not nearby. All questions were answered. I recommend. By 200 percent
I would like to express my gratitude and appreciation to the branch of Beltelecom of the city of Uzda. And in particular Yakovleva Elena Vikentievna for her individual professional approach . Sensitive, attentive people and professionals have left the best impressions in the ability to find options that are convenient for customers.
An employee was called to the house.Internet outages. The impression is not the best.He said that it's time to throw our computer in the trash, it's ancient.In general
, I taught a lot.But the Internet has
remained intermittent, unfortunately...
There have been problems with maintenance in Maryina Gorka on several occasions. The last straw was that the faulty power supply was replaced with the same faulty one, the money goes away, but you do not receive the service, while you spend your personal time on useless visits, especially since we do not live in Maryina Gorka itself and work too, so the arrival needs to be adjusted to the work schedule of the service center, which It doesn't work on Saturdays and Sundays, but in the end you pay for what you can't use. Extremely negative precipitation!!!!!! Disregard for people!!!
A social package of services appeared in the tariff line, I left a request for connection in the application, they called me back and told me to come to the office with the docks and they would reconnect me. I arrived, but it turned out that there was no technical possibility. Bottom line: there is a social package, but there is no connection; a spoiled mood, loss of time and travel costs due to the incompetence of the staff considering the application.
Everything needs to be solved during a personal visit. But even when I came, I'm not sure that I won't have to come more than once. My question about transferring money from beltelecom to beltelecom (having a package of services, all the money went to the phone) has not been resolved in a week. We'll have to go again. The organization of work is below average - my question is, having a package of services: telephone, Internet, TELEVISION - should not have been in principle.
The staff is good both at Sovetskaya and Novaya Zarya. A huge disadvantage is the work of not all ticket offices, the service station creates large "traffic jams" and for a long time. An electronic queue will save all this!!!!
This is generally a separate state ((( There is no level of service (technical support operators), the quality of services also leaves much to be desired.