I would like to leave a review about my negative experience in this department, I'm not a fan of writing bad reviews, but in this situation it just boiled over. They sent a registered letter, Elena was served by a consultant, she conducted the whole conversation in a dismissive tone, snapped, rolled her eyes. After such a service, I don't even want to go in.
We will probably have some problems with the mail at all times. Queues, eternal disturbances. Fortunately, an electronic queue was made at this post office, which reduced the number of scandals between people. But!!!! We are human beings! And we need to ask, why does one window work when there are three of them? After all, an electronic queue does not mean that we are ready to stand there for 2 hours.In general, the employees are friendly, patient, and polite.
A normal place is Well, there are always a lot of queues and it is desirable that at least they made a new loaf and would do more like they could serve people because queues queues queues it feels like the nineties
In general, the work of the post office is at the level, the only disadvantage is that when a parcel arrives (a small package), it is thrown into the mail without making sure whether this parcel is at the correct address.
Mail is mail, and when it is small and with a shortage of postmen, then this well-known trouble is queues!
But the employees try and perform their duties properly, treating each client equally.
The post office is conveniently located.
I was pleasantly surprised! The queues of tenants have disappeared! But, the 20th came and they appeared again... The post office was slightly unloaded after the opening of the branch on the field of miracles. You can stand for a while and get your parcel! Everything works clearly! Thanks to the postal workers for their patience with us, lovers of parcels from China!
Belpost itself even works very well and does its job, I could say for sure that what other mail is even better, but I have not seen more mail in my city.
Postal workers work very slowly, and the quality of service wants to be the best. One of the three windows is open during peak hours. The payment terminal is not working.