There's ALWAYS a long queue. Previously, there was a plus in the fact that you could receive parcels separately. Now this is done through a shared queue. Inconvenient. Many retirees pay all payments here, which lengthens the waiting time.
There's a constant queue, I can see the crowd standing out the window in the morning, but they work so well, if you're lucky, they're polite, and it'll do.
Mail is like mail. A box on the street for receiving parcels is a convenient thing, even at night you come and pick it up, without queues paying for utilities and phones, grandmothers would be fine, as well as middle-aged people
It is good that there is this branch in Bilevo. The staff is trying very hard. The specifics of the work do not allow you to avoid queues. But if there is time, then everything is OK.