Today, one of the two ticket offices was working. There are 8 people in the queue, many with long-term operations. to the question: why not open a second cash register? Answer: everything freezes. a very interesting answer.
They work outrageously. Constant queues, it's like everywhere else. But this department is constantly "losing" newspapers. Now, when you can't buy a newspaper, but you can only write it out, this is a problem. People pay for subscriptions and do not receive publications.
Customer service is always excellent. Without delay. The team is well done! That they are doing everything in their power to improve the level of service.