Punkt № 4 po Vydache Mezhdunarodnykh Pochtovykh Otpravleny Rup Belpochta
249 reviews
February 21
They don't even deserve one star, they serve one person for more than 20 minutes, experts are in no hurry, if you want to waste time, then you're here, irresponsible attitude towards people
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2
April 14
Very unpleasant people, the quality of service- it's better not to come here better, otherwise your eyes will be gouged out, the requirements for astronauts....
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April 20
I was there for 2 minutes, where a young female employee managed to be rude to me 2 times. And as a bonus, the woman in the queue joined.
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June 12, 2024
Good quality of service, well done workers. It is always a pleasure to visit this place.
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1
April 5, 2024
Electronic queue. It's not crowded. The service is quite fast. You can buy inexpensive small items such as batteries, etc.
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3
1
December 12, 2024
A normal department. Fast service.
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2
October 4, 2021
I'm getting packages from Ali here. The punch is actually created specifically for this purpose. The room is well organized, there are many windows, the guys are all young, they work quickly and accurately. Once a broken parcel arrived, so they immediately told me how to deal with it, how to make a refund and immediately issued it. In summer, air conditioning is turned on. An electronic queue works, which is very convenient. I am very pleased with the work of this department.
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4
4
February 1, 2021
I'm thrilled. I love queuing - it's my hobby. I stand in queues in the morning, afternoon and evening. I am incredibly happy when there are 89 or even 184 people in front of me, like today, for example. This is a party, already a roast 🥴 Once there was no queue in the morning, so I was completely upset, I thought another killjoy, but no, then I got another, a third.. The eighth package!It's a special thrill when two windows out of four are working! Employees also have a joke to recycle an hour and a half after closing, when their colleagues from other departments, losers, generally forgot who the "customers" were. By the way, I belong to one such mail: I came today, picked up my parcel and left. It took me two minutes. But most of the parcels are sent to Karolinskaya for some reason, probably to brighten up my evenings from idleness, it's not like sitting at home, right? And I also like to hang on the phone. Well, not like you, probably, chatting on the phone, but listening to languid beeps. This is how I usually communicate with Belpost and the clinic 🥰
In general, a couple of harmful tips: 1. Take the ticket and stand, sit and lie in line, and then move two meters away. Perhaps the queue will pass faster and you will have to take another ticket. 2. Be sure to repeat step one, but on another day. 3. Take a vacation at your own expense to spend time here. Perhaps your gift is in the package, if you ordered not too cheap stuff from Alik. 4. Go to the post office on weekends. 5. After skipping the queue, start arguing with everyone, be sure to clarify that you did not know that there is an electronic queue. 6. Be sure to tell us that you are the mother of twenty-three children and seven pensioners. 7. You can invite musicians with a concert program. They won't let you into the club anyway - quarantine is the same. 8. You can arrange an open microphone here. "Applaud if you came here for a package! Did you know that if you don't order any nonsense on 11.11 from Aliexpress, you can avoid a three-month queue from December to March? No, no, until May. Five months old. "
I put a star of happiness! 🥳
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35
4
January 29, 2021
This review does not concern Business mail, but specifically the branch in which the mail is issued, which is located on the back side of the station.
It is necessary to clarify the dishonesty of the employees of RUE BELPOCHTA at the pick-up point No. 4 at Minsk, Korolinskaya str., 10.
26.01.2021 When receiving a postal item at this branch together with my wife (after spending several hours in line there (10:20-12:30), I clarified whether there are parcels in my name, I with full confidence, they replied: "No, only two parcels addressed to your spouse."
Today, on 01/27/2021, after coming home from work, I received a notification from a lawyer from the above-mentioned pick-up point, a secondary one, a parcel delivered allegedly on 01/17/2021, a parcel delivered to the pick-up point on 12.01.2021 - recall on 01/26/2021 they told me: "There is nothing."
The notice states: "For storage after the expiration of 7 calendar days following the day of receipt of the shipment to the postal facility, a fee is charged in accordance with the tariffs. In case of non-receipt within the prescribed period, the postal item must be returned to the return address."
In this case, the pick-up point must try to get a fee from me for the parcel delayed at home, while falsifying the attempt to deliver on time.
The question is, Is it possible to classify the actions of postal workers as fraud?
BELPOCHTA itself is in the social network.the network explains that they will not charge for my parcel (not that category), but they will still send it back 30 days after receipt!
What about the fact that the department has been holding the parcel for two weeks? At the same time, claiming that it does not exist. And then the falsification of the notification? Let me remind you that in this department, on weekdays, during working hours, you need to queue for at least two hours, and there is nothing to say about weekends at all. You need to take half a day off from work to be told no. And then there's the loss of earnings again. A working person does not have the opportunity to spend so much time there. In addition, as I wrote earlier, due to the untimely and false notification of the parcel, I suffered financial losses.
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4
1
May 5, 2021
Queues. Often, the SMS notification arrives earlier than the employees manage to clear the blockage of parcels, as a result - the time spent.
I'm updating, I've lowered it to one star:
The last few times there were more than a hundred people in front of me, and this was at lunchtime. One of the employees, namely, a young man, strangely forgot / did not know (but should) that storage can be paid for by erip, as a result, I had to travel twice. Not only did he refuse to accept payment by erip, and the terminal did not work for them, he also sent the parcel, the shelf life of which expired in two days, to be returned to the sender according to his own understanding. The next day, another operator had to deal with this, look for the parcel in return dispatches and delay the queue. Why and why it happened - I do not know, but this particular guy is not a very good employee: answers to questions about parcels through his teeth, inattention (he had to be reminded of a parcel that he simply forgot), when recalling his own job duties and functions of the post office (erip, the absence of at least some kind of index-notification of the inability to calculate using the terminal) rudeness.
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3
February 8, 2021
weekdays, three o'clock in the afternoon. without waiting for my printed notice, I go with the electronic version to the post office, which, for a moment, is located two (2) kilometers from my house. As I understand it, almost a quarter of Minsk belongs to Karolinska. I just can't explain another way of queuing at an inconvenient time for people, in the bitter cold and disgusting weather. queues, by the way, for 100+ people, most of whom are peacefully waiting on a tiny piece of land inside the department, standing / sitting / suffering and completely not afraid to get sick, apparently. I spent 2.5 hours of my life waiting. Two. and a half hours. hour's. Just to pick up the damn package. And what do you think? Did they give it to me? nothing like that, because I DON'T HAVE A PAPER VERSION OF THE NOTICE, which they haven't been able to deliver to me for a week.
thank you so much for the high-quality service, you can see right away: everything is for people.
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3
1
January 21, 2021
I live on Pravdy 7 , our post office is across the street!, and parcels are sent to the street.Karolinskaya,10 (Brilevichi), which cannot be picked up in a timely manner, which simply outrages to the limit!I have to wait for 50 minutes in an electronic queue -I was the 63rd in line, they would have already made an appointment, or something, it's a complete disgrace!Everything is for people!as always.It's a disgusting place and Saturday, Sunday is a day off!Why gather so many people in one place if you can't do your job?or here's another trick: I sit at home all day, no one rings the intercom, and a mark appears in the order status out of nowhere:-Unsuccessful delivery attempt!(no one is home!) What does it mean???today I came for a parcel, I turned out to be the 142nd in line, it's 2.5-3 hours in line to stand outside at -17 frost, because there are a lot of people inside, like sprats in a jar!I demand to receive transfers at my place of residence, on the avenue of the Newspaper Pravda, 20/1 Minsk, and not go to hell in the middle of nowhere!!!!!
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15
4
November 27, 2022
As it was "everything for people", so it remains. The review is not directed to a specific specialist or department, but to the entire structure and in particular to the management.
When will you realize that postmen need to be allowed outside of most people's working hours!?!? Or separate out the people who deliver the notifications. After all, these are notifications about special letters, for which you pay extra when sending. So that the person is notified, so that the person is handed directly into his hands.
At first, the postmen walk uselessly, and then there are frantic queues at the offices. Because postmen have working hours like most people, letters (notifications) are not delivered and people have to go to the offices for letters
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5
May 21
Closes very early
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January 12, 2021
A rotten place with inadequate staff. To pick up a parcel, you need to stand for 2 hours in a cramped shower room near the ticket offices so as not to miss your number. Or in an even more cramped vestibule, but you can't hear the numbers in it because of the creaking and slamming door. The best place to pick up the crown or have a nervous breakdown. Personal gratitude to the Bald Daria Valeryevna for her principled attitude. In the best traditions of Soviet service, she sent me to take a new ticket and wait another hour and a half. Because due to a glitch in the coupon issuance system, my number was simply MISSED. To act like a human being and still give me this fucking package was impossible.
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4
June 2, 2021
Eternal queues, regardless of whether it is a day off or a weekday, as well as the time of day.
Not only did I have to defend for an hour, but the employee also did not find the parcel and sent it to another branch, despite the address in the notification and all the insistent requests to double-check the information. Only for some reason in another department (20-30 minutes after the unsuccessful delivery) I was immediately told that the parcel had arrived at Karolinskaya 10 and had been stored there for several days. It must be a miracle!
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2
4
June 12, 2024
I forgot the money, I had to go back. Otherwise, there are no disadvantages
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2
1
November 2, 2021
I put 4 stars now, I used to have one. Thanks to the employees for the work done, but now you can receive a parcel in no more than 10 minutes, before you could stand for 3 hours. 4 stars just for the fact that the workers are not in a hurry, they go for the parcel slowly, slowly and with a sad face. There is something to strive for, Belpost development and new ideas!!!
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3
September 5, 2021
Conveniently, all parcels are in one place.
Friendly employees, always meet with a smile. Entering this branch, the impression of the entire post office immediately changes for the better.
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3
September 16, 2022
The department is equipped with new technology, everything for the convenience of visitors. High-quality service. Friendly staff.
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4
February 9, 2022
Opening hours are on weekdays until 22.00. They work on Saturday and Sunday until 20.00. There are no queues anymore. It takes a couple of minutes to receive a parcel (it takes more time to search for a parcel than to stand in line). The staff is friendly. Finally, we have made a post office, where you come with pleasure))
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3
January 30, 2023
There is an electronic queue for coupons from the machine at the entrance. Three employees actively accept clients, therefore, there was no queue at 4 o'clock on Monday, although people came actively. I sent a parcel to my relatives in Russia to Donbass without any problems, they helped me with everything and treated me respectfully.
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5
1
January 22, 2021
What kind of nonsense is this? They drove all the Malinovka and Brilevichi to one post office. I belong to another post office by registration. Why are my parcels coming here? I took it 2 times, the first 78 people in front, the second 86, Karl 3 waited for 3 hours. He used to live in the West. 15 minutes and picked up the package. I won't order any more for this charade.
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5
1
August 1, 2020
There is an electronic queue. Sometimes there are relatively large queues, but they always resolve fairly quickly.
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4
March 19, 2021
Everything is OK, it's great that there are departments where they only deal with the delivery of parcels. Even if there is a queue here, it passes many times faster than a regular post office. There is no need to wait until the grandmother or the next "smart guy" pays for his communal apartment or loan (both can be paid through banking for a long time).
If you don't like queues, don't come at the end of the working day or on weekends, and you will be happy.
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3
1
February 10, 2021
Trash and fumes, queues and no service. I was there today, the next client was 220 on the scoreboard, and I had a number 286. No one is in a hurry and put everyone on the crown) After all, with such queues, it does not apply))) It's a pity there is no rating of -5
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4
1
April 16, 2024
The electronic queue, several windows are working, everything is fine.
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2
2
February 4, 2021
It's time for me to share my story: a weekday, evening, a queue of 82 people in front of me. Well, there's nothing to do - we're waiting. By the way, there is no covid in the mail, judging by the number of people who stand one on one)) After a little over an hour (unexpectedly fast) my turn has finally come. And lo and behold: despite the status on the belpost tracker that the parcel is waiting for me, I am informed the opposite. And they also reminded me that without notification (which comes a week after receiving the parcel)) there's nothing to do here, or at least a text message (which magically has never come to me yet). In general, I advise everyone to have this entertainment on a free evening, the emotions are indescribable!))
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3
July 29, 2020
Some operators are very slow to service, they can be distracted by internal negotiations with colleagues. There are so many of them, and sometimes you wait in line for an hour, even if all the windows are working.
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5
1
January 12, 2022
An electronic queue has been set up. You take the ticket and realize that there are 31 in front of you! A man! What did you fall down there?!
And this despite the fact that there are two post offices next to the house, but for some reason parcels are delivered to these combs.
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1
January 23, 2023
Quickly! Nice staff. Everything is OK.
They also suggested that you can make an application for sending a parcel on the Internet. It's faster this way.
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3
1
April 25, 2024
Not bad, I often ordered mail there, goods arrive normally
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3
October 23, 2020
Most of the staff is pretty rude, but there are also pleasant staff. It's good that there is an electronic queue. In the evenings, the queues for receiving parcels are simply huge.
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3
1
March 29
I like it, it's sparsely populated
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January 24, 2022
I live in this house, so it's very convenient for me to send parcels, but to pick them up, I have to go to a completely different place, Napoleon Horde. I don't understand why this is so?
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3
November 26, 2021
There are no complaints about the staff! The queues are like crazy! From 8:00, 5 people are already gathering!
11/22/21 - Businessmen, they surpassed everyone, even Belsoyuzdruk 1 photo, 2 Belpochta!
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October 15, 2021
Fast, accurate and there is an electronic queue. When a parcel arrives at the post office, the next day there is a notification, the queues are long, but they move quickly
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3
2
February 7, 2023
It's been a long time since I had to visit a post office without queues))) Clean, calm, even amazing! I wish it was like this everywhere!
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January 30, 2023
The post office where I receive my pension. Clean, light, young girls at the checkout. It's like flying to the Union on a time machine, only with computers and mobiles)))
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3
April 23, 2023
Very polite staff! They work quickly, if you have any questions, they will explain and help you.
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3
November 4, 2023
I often use the services. The staff is excellent
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March 26, 2024
Oh, well, the post office and the post office, nothing has changed there for centuries.
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January 6, 2024
A good belpost office. Thanks!
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1
December 25, 2021
I've been here a few times. With a difference of months.
Always calm clients and professional employees. Probably the best people work here. They are professional because they know what and how, the subtleties of shipments and documentation.
It's always nice to come in.
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3
February 9, 2021
It's a disgusting place with a terribly busy staff. It's 87 people's turn!! What's that supposed to mean? So many parcels were sent to 1 post office. Disgusting
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July 10, 2020
Finally, a normal unloaded mail. You always come and there are no long queues. Polite staff
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4
December 19, 2021
A post office with pleasant staff and parcels are delivered on time and in good condition.
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3
1
February 28, 2023
Norm, went down from the house, took the order, returned home, repaired, returned back to the post office, picked up the order and no queues for you)
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3
1
January 16, 2021
Standard white post office is not far from home, there are often long queues, otherwise normal
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2
August 14, 2021
I don 't know , it seems to be fast , but it 's very hot in the room , but it was delivered faster than the postman Pechkin
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1