I downloaded an application to receive parcels using a QR code, but they didn't issue the parcel because they asked for a passport. The office is designed for another person. And you understand - this is Belarus. I deleted the app. I rarely use mail services. And then with delivery to the address.
There has never been a time when I didn't stand in line, no matter which window, there is a feeling that this was intended, badly, as well as at other branches.
I do not recommend this post office. They handed over the cash register two hours before the end of working hours, they do not warn customers about this. The queue is long.