Belpochta
123 reviews
March 24
The best post office with the most wonderful employees. Responsive, hardworking, attentive girls. And the postmen are generally fire!!!! Even despite the harsh and inhumane working conditions, the girls do not lose heart and steadfastly perform their work duties.
I would like to wish the visitors patience and understanding towards the post office staff, and the top management to appreciate, after all, this is not an easy task.
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May 22
The post office is good, and most of the employees are polite. But I want you to notice that there is one employee (I won't name her initials yet) who DOESN'T KNOW HOW TO COMMUNICATE WITH CLIENTS. PLEASE PAY ATTENTION TO THIS. If this happens again in the next few times, I will DEMAND a complaint book. TAKE THIS INTO CONSIDERATION. Thanks
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December 6, 2024
I really love this department. The employees are polite and courteous. They will always prompt and help. The queues are not long.
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3
March 7
Of the 4 windows, only 1 is working.
It works sooooooo slowly, no one is in a hurry.
And of course, everyone moves in the same line, no matter what purpose you came to the post office for.
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1
1
March 17
Surprisingly fast service. There were a lot of people at the end of the day , but I still didn 't stay more than 15 minutes . The schedule is good and convenient
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May 28, 2024
As at all post offices in Minsk, there is a queue for coupons, clean, calm, exceptionally polite Belpost employees. And there are practically no queues, during the day rare visitors come in or 1-3 people at most.
Politeness is already a characteristic feature of Belarusians!
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2
May 19
EVERYTHING IS FINE, BUT THE SERVICE IS GOING VERY SLOWLY, REPLACE THE PENSIONERS WITH MORE NIMBLE YOUNG PEOPLE!)))
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October 14, 2023
A good department, always clean, the staff is polite. I read that the staff is not smiling . People pour so much dirt on them that it's not surprising. Sometimes you need to learn to smile yourself to get a smile in return. Good luck to everyone! And I wish all the best to the employees of this department.
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5
1
July 2, 2024
They work very slowly. Earlier, you take a coupon for the parcel and you can receive the parcel and the transfer. Now money transfers are separate. You need to queue up. A madhouse. There's a 40-minute queue plus another one to wait for. And two cash registers have been stuck in the past.
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2
1
May 25, 2024
If you do not want to spoil your health and nerves, do not go there from the 18th to the 24th of the month. There, the most technically backward PENSIONERS receive a pension and pay for everything.
Although you will send and receive the parcel quickly in a separate electronic queue.
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6
March 26
as in the Stone Age, the staff barely works.A couple of people, and they serve like there are 20 of them, and there's a queue
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August 3, 2024
The electronic queue does not always work, and failures often occur. It hasn't been repaired for a long time. The staff is good, they can tell you what to do and how best to do it.
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1
December 8, 2024
Beautiful girls work there, it's nice to come in
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2
July 23, 2023
The girls are doing their best. Sometimes the queues are huge. But the service is fast enough. There are not enough employees at all the post offices. The post office is on the big one. But there's plenty of room to wait.
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2
March 3, 2024
A clean and tidy compartment. The ladies outside the windows are trying their best. They will always explain and prompt you. That's just completely gloomy and unsmiling, as a selection. There are not many queues.
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3
November 9, 2023
Mail uses an electronic queue, which is very convenient.The waiting time depends on the influx of pensioners.Thanks to the staff for hard psychological work with clients of retirement age.Clean, cozy.Parcels from China can be received in a separate window without standing in line.Thank you for your hard work.
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5
June 4, 2024
Convenient electronic queue. Air conditioning creates a pleasant indoor climate. It's a pity the queues are constantly
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2
October 21, 2023
This is the best communication department with the best employees, attentive and responsive.They treat each client with respect.And postmen are generally aces.They are not afraid of the weather, nor the distance, nor the load!!!!
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4
1
April 2, 2024
Not attentive, always unhappy, especially those who are younger.
The personal account may be entered in the wrong way, and so on ...
They do not smile, in general, not very good service...
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2
2
February 10, 2024
A very useful organization. I thank the staff of the post office for the high-quality service. Good luck to them in their work.
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4
January 5, 2024
The area was upset, and the post office was the same as it was, they were queuing on the street, as they once did for wine, it would be worth opening another post office in this area..
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1
March 22
A gloomy place, always with big eyes.
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May 10
Very slow maintenance
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January 19, 2024
Nice young employees ... convenient time and location
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3
2
April 10, 2024
A good department. The staff is polite. The waiting time is tolerable.
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3
1
May 25, 2023
We had to wait about an hour to pick up the parcel from Aliexpress. And I also had to pay for storage. Do not use this service, it is better to use another service for parcel delivery.
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3
3
July 16, 2024
Very good people work in the 116 department
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4
August 21, 2024
The girls are polite, but the service is slow.
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1
June 2, 2023
There was a big queue last time. They worked slowly, slowly, extremely uninterested. I didn't like it.
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3
1
May 12, 2024
Nice staff, sometimes queues.
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2
July 16, 2024
It's a good place, but it's slow to work
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1
November 3, 2021
In principle, there are no complaints.
Queues are in moderation. Electronic.
Yes, the building is dilapidated, but the staff neutralizes the negative with their kindness.
Cleanly, intelligently, competently.
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5
December 3, 2023
There are always queues, on any day of the week or month.
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November 29, 2023
Eternal queues, employees in no hurry
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1
September 1, 2023
Sooooooo many people! A huge queue!!!
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2
2
May 27, 2021
They try to work as fast as possible, sometimes it works, sometimes it doesn't. The staff is occasionally rude, in general, they will tell and explain everything.
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3
October 16, 2021
They work slowly, after each person they leave for 6-7 minutes, a disgusting attitude, 2 windows are only working, and there are 8 post office workers, they sit and sharpen their mistakes, who like yesterday and where they went, it's just terrible
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4
4
September 18, 2021
I have been on various issues several times, the skillful staff are attentive and polite, they solved my problems quickly enough.
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1
June 12, 2023
Very slowly. Although there is an electronic queue. Optimization is needed. Apparently, there are not enough employees.
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1
September 24, 2021
Is it probably better not to go to any email after the 20th of the month? Pensions and benefits are being paid, there are a lot of people! Go to the post office at this time!
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4
December 26, 2020
This is probably the worst post office in Minsk.
In order to pick up the cash on delivery letter, I stood in line for 55 minutes! 55 minutes, Carl!
Why there is an electronic queue (with the possibility of choosing as many as 5 points) is completely unclear, because in the end everyone is still moving IN ONE queue.
To say that the staff's work speed is low is to say nothing!
The very quality of the service is disgusting!
In general, if you have the opportunity not to go here, do not go!
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6
July 3, 2021
A good department. There is an air conditioner. Clear. Sometimes there are rude staff and individual employees-individuals who believe that working at belpost they are not obliged to serve and help someone if at this time they are engaged in a pleasant conversation with their colleague.
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3
November 17, 2022
There are not enough handles on the tables. The service desk itself has something and you have to fill it out, it's not very convenient
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1
May 8, 2021
The post office has been going there for a long time , it has been in an accessible place for many years , it's a pity that the room is small , there are a lot of people and it 's not bad.
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3
September 13, 2022
It is close, convenient, but often the parcel notifications do not reach
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September 15, 2023
Long, but clean and polite staff
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1
March 21, 2023
There are often long queues, just big ones
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3
July 10, 2020
Gloomy, angry and not kind employees work in the department for issuing registered correspondence.
It is not pleasant to be there and the mood deteriorates for the whole day.
They should put on a smile, good-naturedness and they would decorate themselves and their work!!!
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4
July 11, 2023
Fast service
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2
1
March 31, 2020
They carry registered letters. They mark that they were delivered home, there is no one. And you come to pick it up yourself, they say, give me the money for storage. We always bring it in. The only trouble is, my wife stays at home. They lie, they lie, they lie. Probably the order from Above, to extort money☝️
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