A small post office, but very popular. The electronic queue makes waiting easier. Two windows usually work. In the waiting room, you can make payments yourself through the terminal. Of the minuses: there is almost always a queue, they are called "in order" and rarely give priority to postal services, as we would like.
Excellent staff, everything was quickly arranged. We were passing through, saw it from the hotel, decided to send a postcard. Thanks to the staff. Everything is cultural and pleasant
Nothing changes, the waiting time is very long, you can sit for an hour or two, or leave without waiting at all!! Sending parcels by European post only!!! One or two people work at most.
A branch of hell on earth, after the "repair", the room was reduced by 2 times, 2 working windows with an influx of people have nowhere to sit, it's stuffy, but the main thing is that with a large number of people they calmly go on breaks and one window remains to work from 1 (I have nothing against a break, people also need to rest, but at least we returned just in time)
I don't know what needs to happen in order for this organization to have a normal process of working and serving people. I was here for work (I had to send a letter), the guys were in line for 40 minutes. All we've made progress on is an electronic queue.
I do not recommend it
Good mail suits me fine, but sometimes a lot of people do some kind of repair there, at least when they did it last time
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A$TR
Level 3 Local Expert
March 4
during rush hour, you do not need to come and you will not wait long, and parcels are processed through your personal account so as not to take up either your own or someone else's personal time. there is also an appointment in felial in advance through the same office. they serve at a measured pace, they are always polite, the most favorite department. 🤍
Regular mail, decent polite staff, but there are days when a lot of people gather, especially elderly pensioners, you get tired of waiting for your turn, there is not even a place to sit down
Due to the queues of 4 stars, specialists are slowly working in the windows, which is why a huge queue is formed. After all, it's better to chat about life than to serve customers faster.
Not a bad department, minus a star only because of the constant queues. Whenever I come, there are always long queues. In general, the queue is electronic, there are enough places to "sit", there is a bus stop nearby.
Minus expectations, plus service, plus parcels, packing recommendations. A huge disadvantage is that coming to the post you have to wait until the bulk of people pay for communal services, and people who need postal services are sitting and waiting in the main queue, there is no separation and this is bad.
20.10.2023 at 17.53 the cashier served a woman without a queue. Why have you introduced coupons? Why should a woman with a child have to wait when it is unclear who is being served without a queue? I understand that relatives are a priority, but they would already be ashamed!!!!!!
The polite, friendly, young team pleases. But the waiting time sometimes suggests that if it were not necessary, it would be better not to enter this department.
There are always queues. They work very slowly. With a large number of visitors, the manager does not seek to open additional cash desks, although there are enough employees. There is an electronic queue.
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A
Anonymous review
March 23, 2023
Customer service for at least 10 minutes, after which the window is still empty for 5 minutes, there are always queues, there is where to sit down and wait for a couple of hours
It pisses me off that you come to the post office to pick up the mail, and there pennies and other people pay for everything they can. I suggest that the management consider the possibility of selling food and providing medical services in post offices so that normal people who came for their intended purpose do not get there at all.
It would seem that mail and mail, all standard operations, goods, electronic queue, fast service... But what a bunch of operators! If you come up, smile, say hello, they will stare at you as if you were nothing, silently and with a twisted face they will take your ticket, they will perform the operation constantly clucking and almost throw back the change or the check. And then you walk for half a day and think, what did I do to this aunt when I did something bad? Such behavior is unacceptable in the 21st century
Usually everything works fine, they try not to slow down, but the other day they said that there were some problems with the Internet and it took a lot of time for one client and there was a huge queue that did not move.
Terrible operators did not issue a parcel for the spouse's passport. I had to go home for my wife and child and send them to this post office. The last time I order a parcel to this post office. I don't recommend horror to anyone.
Everything is disgusting.
Postmen do not throw small packages (not registered) into the mailbox, you have to go and receive them at the post office, although the parcel easily climbs into the mailbox.
Yesterday they called from the post office, and once again they said that they did not fit into the mailbox, in fact, everything fits (photo attached)
To sit in a queue of 50 pensioners in order to receive a SIMPLE SMALL PACKAGE, seriously? Next time I'll write a complaint in the book.
In general, the department is normal, because of the queues at the communal it can be difficult to send / receive a parcel. At least there is an electronic queue
They don't work that fast, but they work quite clearly. The electronic queue is a convenient thing) the employees were never rude, they explain in detail if there are questions.
It was 08/07/2021 (Saturday) at 12. There were no queues. There were 3 specialists working. There is an electronic queue. I sent the letter first class and paid the state fee (I provided the details). My last name was incorrectly indicated in the receipt, although it was written from my passport. It's good that I noticed it right away and everything was fixed right away. All in all, it took about 10 minutes.
Terrible compartment!!!
I sent a small box, clarified several times "in a small package!!".as a result, the parcel (which is 2.5 times more expensive))) and a lot of dissatisfaction on the part of the employee Yavidovich.She refused to reissue it for a small package.
I didn't have time to write a complaint, but next time I won't leave this rudeness.