For the first time in my life, I wanted to put less than one, it's a pity there is no such opportunity.
I spent 58 minutes in this department to buy envelopes.
During these 58 minutes, the staff was able to serve only 4 people...
I recommend that if there is a better opportunity to go to other branches, it may be faster to go to a branch in another city.
It is not clear why there is a separation of services in the electronic queue, if you still stand at the same checkout. And a visitor who only needs to buy an envelope and pay with a card has to wait about an hour while one employee tries to accept several parcels or a stack of shipments from another visitor .
Despite the fact that so far one employee is unable to receive shipments, the second one has to be distracted from his work by helping the first one.
Terrible service
A young specialist is sitting at the checkout, usually it takes no more than 5 minutes to send letters, and 20 minutes were spent there.
2 cashiers at the moment, there wasn't even a whole room of people at work.
The janitor was rude because they were just standing in line and the room was small, and you couldn't turn around anyway
The post office is trashy, small, cramped, full of people, and the service is long. They don't care what the queue is, they will freeze with one client for 20 minutes!
Even earlier, there were 3 windows, no, they removed one so that everyone could shower in a patch!