Sennetsky branch, the opening hours are just atas! It says on the door: Sunday, Monday off. Coming on Wednesday (December 25th) is closed! There are no ads and there were none the day before (I specifically approached you to clarify). You call 154, and they're surprised to say it's a day off, but it's a holiday! When asked why the operator was working on the holiday of silence... Why there is no announcement about the day off is also silence. In general, everything is as usual, the quality of services is breaking through another bottom. A private trader would work around the clock during the New Year holidays, because this is the time to earn money, but here... A monopolist, and that says it all
I have come across such customer service very often in recent months. Today, Saturday, 11/23/2024, at 16.45, I came with my child to the post office to pick up parcels at Senica, ul.The embankment of the shopping center building / ground floor / and as soon as it began to take a queue / of three people / one of the shift workers / blonde/was working on shift 2 people / started screaming that she would not serve anyone, that she was after surgery, began to bounce and bounce and the behavior of this employee was inadequate / she scared my child/.People in the queue began to tell me how they broke into the post office before I arrived and said that I was still lucky..I asked for a book of complaints and suggestions, of course the employee / blonde / of the post office refused to give it to me, started shouting that video surveillance and recording were being conducted at the post office, then she jumped out of her workplace and walked briskly and crazily to the inner door of the post office and began to poke at me with a child a new mode of operation that is written on white paper A4 and not approved by anyone.It is written on the street and on the websites that on Saturday the post office in Senica is open until 17.45.She, as an employee of this department, has no right to yell at people,show her psychos and inappropriate behavior, especially since a video recording is being made from her words, no one breaks anyone's hands, does not want or cannot work with people why spoil the reputation of the post office? As well. if she is after surgery, let her go on sick leave, why get out in public and scare the child, and what is this A4 white paper that has not been approved by anyone with a new schedule?If the schedule was changed, then why didn't they change it on the websites? Has the sign been changed on the street?
There are a lot of people. The service was good, the staff was courteous. I've been there a couple of times and everything was fine, I didn't encounter any negativity.