Белпочта
Directions
Centr kultury
123 m
74 reviews
November 23, 2024
I have come across such customer service very often in recent months. Today, Saturday, 11/23/2024, at 16.45, I came with my child to the post office to pick up parcels at Senica, ul.The embankment of the shopping center building / ground floor / and as soon as it began to take a queue / of three people / one of the shift workers / blonde/was working on shift 2 people / started screaming that she would not serve anyone, that she was after surgery, began to bounce and bounce and the behavior of this employee was inadequate / she scared my child/.People in the queue began to tell me how they broke into the post office before I arrived and said that I was still lucky..I asked for a book of complaints and suggestions, of course the employee / blonde / of the post office refused to give it to me, started shouting that video surveillance and recording were being conducted at the post office, then she jumped out of her workplace and walked briskly and crazily to the inner door of the post office and began to poke at me with a child a new mode of operation that is written on white paper A4 and not approved by anyone.It is written on the street and on the websites that on Saturday the post office in Senica is open until 17.45.She, as an employee of this department, has no right to yell at people,show her psychos and inappropriate behavior, especially since a video recording is being made from her words, no one breaks anyone's hands, does not want or cannot work with people why spoil the reputation of the post office? As well. if she is after surgery, let her go on sick leave, why get out in public and scare the child, and what is this A4 white paper that has not been approved by anyone with a new schedule?If the schedule was changed, then why didn't they change it on the websites? Has the sign been changed on the street?
See original · Русский
4
December 25, 2024
Sennetsky branch, the opening hours are just atas! It says on the door: Sunday, Monday off. Coming on Wednesday (December 25th) is closed! There are no ads and there were none the day before (I specifically approached you to clarify). You call 154, and they're surprised to say it's a day off, but it's a holiday! When asked why the operator was working on the holiday of silence... Why there is no announcement about the day off is also silence. In general, everything is as usual, the quality of services is breaking through another bottom. A private trader would work around the clock during the New Year holidays, because this is the time to earn money, but here... A monopolist, and that says it all
See original · Русский
3
November 27, 2024
Every time you visit this institution, you can be shocked, to put it mildly. Today, on 11/27, there was one girl at her workplace who, due to her capabilities, cannot quickly serve people - accept deliveries, accept payments, take out deliveries and so on. There are more than 15 people in the queue, despite the fact that many incoming visitors, seeing such a queue, quickly run away. Two ladies are sitting behind the screen, who do not want to adjust the service process, monotonously doing their job. And the girl at the cash register runs alone.
It's not the first time this has happened and it's no good.
This is not a star, it is -1 star from the existing rating.
See original · Русский
4