Unfriendly sarcastic staff.It was unpleasant to come in and receive such service.Teach your employees to at least answer customer questions, rather than ignore and stare into the void.
The girls at the cash registers are working slowly. The fact that a queue is forming doesn't bother any of the department's employees.
They walk back and forth, and people stand and wait.
There is often only one cash register.
Advantages:
Employees
They are extremely friendly, helped solve the problem with the computer box
Minuses:
They no longer relate to a specific branch, but to the entire white mail. There are no boxes available for medium-sized parcels, in my case the system unit
The prices are horse-drawn, it took 27p to ship. and this is in the region, + packaging 13p. For comparison, in Euromail, the dispatch of the system unit comes out somewhere in 20-22 rubles with packaging! (but without the box)
Belpost seems to have remained in the early noughties, all documents and data are filled in by the client manually! In Euromail, an employee does this, he just copies the data from the E-mail Application
The documents in Belpost about sending and receiving are just a receipt..
Very inconvenient work schedule
Polite staff, prompt delivery,,,,a fairly spacious room ,,,difficulty with Parking as well as in the central part of the city, but this is not critical
I call it my mail. An attentive team of women serves. There have been no special queues lately. You can also buy some of the products here. It is very comfortable.
The staff is 5+, now they have introduced an electronic queue, let's see)
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1
Helenka
Level 17 Local Expert
December 31, 2022
The new employees at the checkout work like sleepy flies. They could not find a parcel that had been lying in the pantry for more than two days, they did not go through the program, respectively, and could not give it out, they convinced me that it was not there. A huge box that was tripped over. Only after complaining to the OCPS did she come up with a thousand apologies. It is a pity that the previously working operators have left.
There are no complaints, pleasant staff! Everything is professional! Well, maybe at certain hours of certain days I would like to see a third operator....