My friend and I went to Belpost and there were 3 young girls there.They wanted to make fun of us. They thought we didn't know Russian, so they laughed at us. We all understand, we were offended. They didn't act beautifully in their dreams.If we are a foreigner, if we have an accent, what can we laugh at? We are not happy with how your employees treated us. Please tell them that the following times people were not treated like this
Excellent repairs, the staff of the old school did well, adapted to the changes. There is a big question for young people... Just stealing time... As in a polyclinic - 15 minutes per person. There are employees who try to do everything quickly and spread the queue, thank them for that!
See original · Русский
🌿🌹🌿 AРАМАТ🌿🌹🌿
Level 14 Local Expert
February 7
There is a good post office at 49 Lenin Ave. It is always clean, the staff is attentive, after modern renovation it has become even more cozy, spacious, brighter, the electronic queue is serviced quickly, which is very convenient for users.
The post office is not far from the Karpovich stop,
after repair, 4 windows , there is an electronic queue, an information kiosk, the staff are polite, I like this department.
Our post office has become much more modern and beautiful after the renovation. Customer service is normal and I have no complaints about the staff. I am happy with everything.
After the electronic queue was set up, everything became much faster. It would be better for pensioners to teach everyone how to use Internet banking, otherwise there are queues for the monthly housing and communal services payment season anyway.
Excellent department. After the renovation, it became more modern. The only drawback is that, as happens very often, computers freeze. This is not the fault of the staff, but nevertheless a queue is gathering.
Our POST OFFICE has become much more comfortable after the renovation. We constantly pay for housing and communal services in it. I noticed that there were fewer queues, this is the merit of the staff. Thanks! I'm giving you a perfect score.
See original · Русский
Лидия Левицкая
Level 4 Local Expert
April 17, 2024
I want to write my review about the mail. Everyone here likes to write negative things about government agencies, but very rarely do we talk about positive things.
I use mail services regularly: I send letters, parcels, purchase magazines, receive and send money transfers, pay utility bills and that's not all.
I think there are not enough post offices, as they are constantly overloaded, due to the treatment of a large number of people. Queues are not the fault of employees, but rather a flaw in the system. There are often not enough employees in the departments, but you must admit that not everyone can tolerate such an influx of people and the amount of work for such money.
The girls did well, everything was quickly arranged. When I came I thought 'hung up.' I didn't have time to take the ticket, it's time to approach. I liked how fast things were happening. Maybe it happened at such a time.
An interesting building, like the whole avenue, beautiful architecture. There is a post office inside, there is an electronic queue, but there is a small problem with parking.
It's a great place. Quickly and to the point. There is an electronic queue. It's better not to go when people are paying rent. And so the 3 window always works fast
Excellent branch, electronic queue, courteous staff, service is fast.
See original · Русский
D
Level 13 Local Expert
June 18, 2022
There is an electronic queue . If it does not come to pay for communal services, then in principle you can quickly be served
I advise operators to undergo training on stress tolerance and customer orientation. Most of them are rude and not friendly , so I take off the star
I liked
everything, and the service, and the polite attitude. The only caveat is the constant queues at the windows. It's not your fault, it's the cost of living. But during covida, queues are very stressful.
The post office is located in the center of the city, near the railway station.It occupies a small room, there is an electronic queue.During the period of payment of utility bills, it is better not to go there-there are huge queues.The staff are polite and competent.
The mail inside is not very large and when it comes time to pay utility bills, well, you just can't sell it. And it is even more annoying if at this time you need to receive or send mail. Even the queue for coupons does not save.
Well, as with any mail, there are a lot of people. in order to pick up a parcel without payment, sometimes a woman comes out and gives it to everyone without waiting in line, which is convenient. Again, the appearance of an electronic queue has significantly improved the speed of service. There is a separate window for the delivery and reception of parcels
Everything is fine, the only terminals are capricious, most of the bills are not accepted, although I easily paid with the same bills at the priorbank terminal nearby.
The electronic queue, the presence of a large number of upholstered chairs and several air conditioners have changed the mail beyond recognition, and with free wi-fi, the time in the queue at the post office generally flies by unnoticed.
Most of the staff are young girls who won't keep you waiting long for your parcel.
I have known this since I was a child.Everything is organized perfectly, but sometimes queues (due to the location), like for a chicken carcass in the 87th
Before the electronic queue was introduced, there were fewer people. The eternal crowd, to receive a parcel, you need to push through the queue for at least 40 minutes. The workers are on full brakes.