They are often rude, especially an elderly plump woman with a white crown and white-rimmed glasses, there are often long queues, a separate window for issuing specific parcels almost never works, money transfers from parcels with great value are always sent to another branch (they say they don't have that much money)
A perfectly normal post office. The operators are calm and polite. There may be a queue, but rarely. Basically, when there is a payment for communal services and the issuance of a pension. Related products are on sale:postcards, envelopes, pens, pencils, sweets, detergents. You can subscribe to newspapers and magazines.
The ladies working in this post office are sometimes very principled, they refuse requests to accept payment in the last minutes of their working day. But at the same time, they can issue someone else's parcel without checking their passport, or slow down customer service in connection with one of the customers' trip to the ATM. I wish the employees of the post office in the 16th microdistrict to reconsider their views on work
From the 15th to the 25th, a local apocalypse begins here. Getting a package is a real problem these days. There are only 2 windows, there is no separate window for parcels and you have to stand in a common queue that usually moves well, sooooooo slowly) In this regard, the central post office on Pervomaiskaya is an example of service and customer orientation)
A separate window for parcels without payment would be. The mail is normal, but the queues are long, for a parcel from China you can stand in a common queue with utilities for an hour
Two cash desks are constantly active, in principle, on normal days this is normal, but at the end of the month it is unbearable to stand in line, I wanted three cash desks to work when a crowd is created or on certain days (pension issuance, payment for housing and communal services, etc.)