A good post office, with friendly staff,automated queue,department for postal operations.There is a selection of Belarusian food products, mainly groceries and canned food.Within walking distance of the Belarusbank branch,public transport stop,shops.It 's a little inconvenient that they start working from 10.00 .
The employees are doing well, they are trying, but the queues are constant, I do not understand the 21st century, but all communal services are paid at the post office, in the hall for payment, I visit very rarely, but the eternal madhouse, the hall is packed. The time of work is also upsetting, they start too late and finish early.
It's just awful. Today I stood for 40 minutes to buy two envelopes. The hall is packed with people. It's not like there's nowhere to sit down. Will someone ever clean up this mail???????
It is depressing that the operating mode has changed. I don't have time on a working weekday, because I also work until 19 o'clock. On a day off, the post office also has a day off. Previously, the working hours were up to 20 hours. And now, as if everything is being specially done so that people use the services of European Post, and not Belpost. That's why I'm shooting a star. There are no complaints about the staff. All the girls are responsive and friendly.
The quality of service has deteriorated significantly. Previously, girls were just smart, they could find everything with their eyes closed. You will be idle for forty minutes with the new ones, while there is a maximum of one person in the queue. They are designed to get the most out of your wallet for shipping.
Employees are sitting in their seats, you take a ticket - and the electronic queue is constantly disabled. I don't want to conflict, but I don't want to stand around either…
The electronic queue is not configured correctly! I was standing in line for 1h 40min to send a parcel, 80 people were receiving a pension in front of me! 5 windows worked!!!
Tin!
On a weekday, there is a queue of 10 people, one cash register is closed for lunch.
People come to you for a service for which you take money and you close)
What is the point of working and what should people pay you for if you close the door in your face?
When the tickets were added to the windows, it became easier to fight off the queue of old people. But in the next room, where parcels are sent and picked up, there is no such thing, fortunately there is no such old age there. The tax on cash payments helped to give up going to the post office and start paying in the ERIP. Personally, I use delivery services and that's all. Parcels generally arrive as quickly as possible. Except for the villages, it goes there for half a month. No damage to the packages was noticed. The staff are mostly young girls, not all experienced, so sometimes they mess around for 10 minutes, or they have such a rhythm of work.
The service is terrible. Always, even at the beginning of the month, there is a queue. A couple of windows are working. Therefore, the visit is necessary.
5 balls!!! Although there is a queue for coupons at the post office, it moves smartly. The girls work efficiently. I've never had to wait more than 10 minutes. The staff is polite. It is possible to put the phone on charge. An information kiosk is available. I like everything. I recommend
There are always queues. Picking up a parcel means waiting at least 15 minutes, or even more than an hour. Moreover, most often two employees barely register, and two more "walk around". When you make a remark that people are standing in line for half an hour, they remember that you can let those who are without payment go faster. In general, the service is still the same)
Boorish disrespectful attitude towards visitors, as well as the head of the department, negatively treats her employees, managing to make herself pluses at the expense of subordinates, in other words, the premium is above all
It is convenient that there is a separate room where only the receipt and dispatch of parcels and mail takes place. The department is large, the queue is electronic.
It's just a horror. There was a queue of kilometers on the days of payment for utilities, they take it by numbers on coupons very slowly. And the most unpleasant thing is that all the windows were closed at the same time
Everything is fine. It is divided into two rooms. In one case, payments, and in the other, receiving and sending letters and parcels. Which is very convenient.
You can stand in line for more than an hour, the staff is rude, the service is not bad, parcels periodically come broken, crumpled, clogged, I do not recommend
In the part of the post office where parcels are given out, the staff is always polite, they will always see if there are any more parcels, they will tell you everything and help if necessary!!!Especially a very polite and pleasant girl with black (dark) hair below the shoulders and bangs!!!! She seems to paint her lips relatively brightly!!! I don't know how to describe it yet))!Unfortunately, I don't know her first or last name, but thank her very much!!! For your work and a good, polite, attentive attitude!!!