This is the most terrible post office! For example, today it's 24 .05. there are 22 people in the hall, 2 windows are open and there is no movement in them, one left packing parcels in the back room for 20 minutes, the second solves issues with the client about the shipment, and the boss helps her.instead of opening the next window and starting to receive people.
I come here for the third time, and this picture does not change.Never set foot in here again.
The post office is very good, but why was it necessary to reduce the mail in the western district along Vladimirov Street when the period comes to pay rent until the 25th, it is impossible to get the parcel the girls can not cope with such an influx of people who came up with this terrible idea to reduce the post office one in Vladimirov
There is often only one window open, despite the fact that people are waiting. When customers ask why there is only one window, the employee responds: Well, there aren't that many of you. As soon as another window opens, a sign is immediately installed on the first window, and the employee leaves. It's also too bad that there's no copier!
It seems to me that the grannies went there when they were still young, and they got older already in this CONSTANTLY INCREDIBLE queue. 8 hours to sleep, an hour to get to work, 8 hours at work, an hour to get to the post office... There are 6 hours of life left, which she will take away from you. Then lunch, then a break, then no one to work.
The most disgusting place, dirty, stuffy queues and the boorish attitude of the staff and its management. The lack of competent staff and service, it is necessary to demolish everything and disperse this place of harassment and disrespect for customers. It would be disgusting if I could put -5 before I would put -10.
Bureaucrats are working: they did not give the parcel according to the documents of a relative and my documents, because the parcel was issued to a relative, but he was not there at the moment. Moreover, the package was "On demand". He had to go in person again.
As long as I don't go to the queue all the time, for an hour or even more, you need to count on wasting your time. According to the pensioners standing in line, some kind of post office was closed nearby. I quote "everything for people"
The staff is above all praise
But it's not enough. Sitting for half an hour or an hour to buy envelopes is a "normal thing." Can I somehow prioritize mail operations directly?
Well, the queues are constant, but for putting a self-service terminal is a plus, I went in, quickly paid for a mobile phone or a home Internet and ran)))
Often the kiosk of the electronic queue does not work, which is why the queue gets confused, and especially smart people try to get in first. Half of the windows are not working. Staff with steel exposure.
Some employees clearly do not want to work there, they always have sour faces and are rude. But not all of them are there, there are also those who help to sort out what is not clear, prompt and even politely communicate with visitors.
There is a constant long queue, you need separate service windows for receiving and sending postal services, I recommend a separate window for receiving pensions and utility payments...