The bank's exchange rate is good, otherwise there are nuances. Firstly, it is difficult to find a device to take a ticket, it is located in the center of the hall and because of the people who are standing everywhere, it is simply not visible at all.
Secondly, out of 8 windows, three are working, one of which is on break, and the other is engaged in legal entities and sole proprietors as understood.
Thirdly, sooooooo very and once again very long service. To change money, standing in a queue of almost 40 minutes consisting of 4 people is strong. At the same time, a lot of people just left without waiting in line.
Fourthly, while you are standing in this "fast" queue, you can fry so that clothes can be squeezed out. So if you dream of looking for a phone number, standing in line and sweating, this is the place for you
You can spend half a day in the queue. I wanted to exchange euros for dollars, but there are only old banknotes in the cash register. How is it? Although it's no better with euros at their ATM. I was withdrawing euros, as a result, 2 banknotes turned out to be unusable for other banks. The question is, why charge them at an ATM? And in addition, there is no fact that there will be a currency in the cash register. On 02/19/25 at 3 p.m., for example, there were only 850,000 at the box office #2. And in an ATM that is on the street there is only $ and byn, and the conversion is 1 to 1. I withdrew $ 100 from the card and 100 euros flew away. Wow!!!
This is my favorite bank, and I've been receiving my salary on their card for five years now. I took out both a loan and a deposit here, and everything was always clear. If something is not clear, I feel free to call the operators and figure it out. They have plenty of patience, well done! They even work at night, and once I had to make phone calls.