Nice hotel. I got a room with windows to the courtyard, it was quiet. The room is clean, everything is working. The breakfasts are delicious and satisfying. Special thanks to Alexey, who hosted and fed the breakfasts. The hotel has good transport accessibility, bus stops nearby, and you can easily get to the center.
The room is clean, the bed is comfortable, all amenities shampoo, shower gel, toothbrush, everything is there, the breakfast is hearty, we really liked it if we are still in Astana, we will definitely stay at your hotel
A very small hotel, about 10 rooms. There are very small rooms, 2 double beds and a wardrobe, there are more spacious ones. All the furniture is clean, fresh, and intact. The bathrooms are also clean, everything worked. The water pressure was weak, as I understand it, this is generally an urban problem. The staff is responsive, all family breakfasts are included, they are cooked in the hotel itself in a small kitchen. There are two options for breakfast - continental type (scrambled eggs with sausages and toast) or porridge. They specify in advance the time when the guest plans to have breakfast. There were three couples of us, we were satisfied with our stay. We plan to return again. I wish the hotel a stable income and decent guests.
Not a bad hotel. However, there is no elevator. Steps to enter and steps to climb to the floor. The manager helps with lifting things to the floor. The room was spacious with a balcony and air conditioning. The room had everything you needed: gel, shampoo, slippers, soap, paste, toothbrush, hair dryer, tea- coffee, kettle. The staff was friendly, fulfilled requests. The hotel is located in a quiet location in the old part of the city. It takes about 20 minutes to get to the center. The airport is 40 minutes away. The renovation at the hotel is a bit old, but for such a price category it is normal. The bed linen is clean, the mattresses on the beds are comfortable. The only drawback is when you walk in the room, the floor crackles. But for the rest, I liked the hotel
The hotel is located in an apartment building and occupies an entire entrance. Two types of breakfast to choose from, quite satisfying. The room was small. The air conditioner worked well. The rooms with two beds were large. To clean the room, you need to warn in advance. The staff is polite and responsive, all requests and wishes were fulfilled.
A good breakfast, but there is no choice of food. It was very cold at night, especially on the bed by the window. The blanket did not save the situation, I had to dress in several layers of clothes. The staff is attentive and friendly. The room is clean, but the renovation seems to be the cheapest.
A chic hotel in Astana! Great guys at the reception, the rooms are clean, cool, with a balcony, a 10-minute walk and you are in the heart of the capital of Kazakhstan. I recommend it!!
A good hotel, not expensive. There is everything for living. Good breakfasts, friendly staff, shops, canteens, bus stops nearby. There are balconies. The hotel is located in an apartment building.
There is no elevator.
A great hotel for your money. Clean, cozy, bathrobe, slippers, all necessary bathroom accessories, friendly, caring staff. Many thanks to the Nazerka administrator
Advantages , good location, cleanliness in the room, breakfast.
Cons, there is not always an earlier check-in.
The staff is polite.
Breakfast, on. the choice is porridge or scrambled eggs.
Despite the fact that the furniture is morally and physically outdated, the room is clean, the bed linen is fresh. I really liked the friendly and friendly staff. A pleasant and hearty breakfast.
A budget hotel with monotonous breakfasts, the staff is responsive. It is located in the old town, cozy. The view from the window is a courtyard where children are playing football
There are no smells in the room, the bed seems to be clean, but there was hair, which spoiled the impression and sleep. The breakfast is super, the staff and service are excellent
Dual impressions. We took two identical double rooms on top of each other. One is quite good and clean, for a five, on the 3rd floor, the second is its opposite, broken, cold and shabby, on the 4th floor - for a three. The arithmetic mean is 4. Economy is economy.
Excellent hotel near the city center. Great breakfasts that are included in the room rate
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Show business's response
Иван И
Level 3 Local Expert
July 25, 2024
Plus - large portions for breakfast, polite staff, normal repairs, toothbrush, shower gel, slippers, quick work with documents, the staff goes to a meeting. Minuses. There are no screens on the windows, there was no common iron.
The windows are dirty, there is no elevator, you have to climb a narrow staircase with a suitcase. The ascent to the hotel is also by a narrow staircase. I didn't like it at all, I refused the reservation