At the start, they assemble on an empty sheet, without a decorated header - what's where for why, signatures of the residents of the entrance, any excuse, I had - you don't mind the construction noise in the near future, we want to update our equipment. Then they will probably need these signatures with your contract in order to take them to the housing and communal services and include their services in utility bills. Then they mislead again when concluding a contract for the installation of a video camera near the entrance, providing false and incomplete information on its cost. The keyword is free. They promise not to charge you for the installation, but only for the subscription. payment. But the contract is drawn up in such a way that all the bills for both installation and abon. you'll pay the fee anyway, but to make sure, they mask their services into a general housing and communal services bill, rather than a separate ERIP service where you can see what you're paying for and how much. As a result, the goal is to cut off the money from each tenant of the entrance for installing a camera and, if possible, to get hooked on an abscond. payment. For all the details of the agreement, see the photo attachment.
They come periodically and introduce themselves to the managing organization. Before the conversation, they turn on the dictaphone on the phone and make audio recordings without your consent. At the end of the conversation, they make notes on the phone and in their lists. Different employees ask to put a signature on the sheet without a cap, the excuse is the same for all of them. Do you mind that work will be carried out to modernize and add functions to their equipment.
Ask them what you're actually signing for under the video on your phone.
I think it's clear how legitimate it is to impose your services in this way.
They aggressively offer services.I am the owner of the apartment, but I was not in the apartment when the employee arrived.My grandmother was in the apartment.80 years old, visually impaired. The employee of the organization was told that the landlady of the apartment was not at home, she would be there today, but later.Of course, no one waited, assured them that everything was absolutely free, of course, no one read the contract (because the eyesight does not allow), stuck it on the signature and "good-bye."
But after coming home and reading the contract, it became clear that nothing is free, and the amount for using a video camera will be added to utility bills.the employee of the company was right-the installation is free, but he kept silent about the monthly payment ...
On the trail.I put my hands on my feet and went to cancel the contract.The nice lady in the office terminated the contract very quickly and without question, but when I wanted to add that I recommend more carefully analyzing the aggressive service from my employees who go home, the nice woman replied that the contract would be terminated, I was no longer their client and she would not listen to feedback on the service NOT from her clients.
The company has a "good" service.All the best and prosperity.
A monstrous company!!! A young man walks around the apartments, allegedly warning that it will be noisy if the camera is changed. He writes a list and, of course, signatures that residents don't mind the noise. Then he offers services, convincing that the promotion is taking place, that the use of video services will be free, repeating this more than once. As a result, the service fee will be transferred to the transfer account next month. When the agreement is terminated, a huge bill is issued or according to the contract you have to use the services for a year paying for them.
They deceive people, go around the apartments and say sign a contract that video surveillance is underway and we don't mind that it will be free for us, but it turned out that a bill for 5 rubles comes to the communal service, and the contract cannot be terminated for a year, I don't understand why
We asked about the connection of video surveillance. Initially, C4 said that there are cameras, everything is OK, come sign a contract. At the conclusion of the contract, it is said that we will be connected to a video surveillance system + on request, if necessary, video will be made from any other regional video camera.
Result: I call, I specify how to connect: a message will come in 10 minutes, do everything according to them. I call in an hour, explaining that there are no messages. In response: "We can't reach you!!! Your house is not connected to the system, all videos are on demand only. The residents of the house do not want to connect." I'm clarifying when the ad was posted. The answer is:" Never, there was a door-to-door inspection."
He probably wasn't in Our house. It's hard to find me outside the house.
I don't see any advantages in all this.
Minuses:
- misleading initially about cameras and viewing!
- in an hour!!!!!No operator got through to me. Provided that the bodies are nearby and not busy. How can this be????
- how can people know about your capabilities and connection if there is no ad + when there was an apartment bypass???
Advertising is good, but in fact..... Misleading initially, no work with potential clients.
It is very difficult to get through. After waiting and listening to music in the handset for three minutes, the guy from the company picks up the phone and asks, "Are you calling me here for 10 minutes?" Not only did they conclude a contract not with the landlord, they also do not know how to communicate.
thanks a lot to the company that provides access to the video camera. It's convenient that I can watch a parking spot from my phone when I drive home. and you never know what - I'll be able to rewind myself and see from my phone what was happening. I recommend it!
They slip a contract supposedly for free service. In fact, 0.13 basic (5.2 rubles. On 4.11.2024) per month is attached to the payment of housing and communal services.
We signed a contract with an unknown person without the presence of the owner for an apartment in which no one lives. The owner lives in another country. All questions are answered by a phone number, which is answered - come to the office. "Excellent" service.
At first I thought some scammers wanted to conclude a contract, sign something. But then, when the cameras were installed, I realized that, first of all, I feel much more secure, we did everything we promised, a website with online access works and you can check how the cameras work, and the yard has become cleaner, it seems to me.
I didn't sign the contract, I found out about the service by chance that it was included in the communal, they were rude on the phone, where to complain? I advise no one to contact them!!!
***! Who, with the help of legislation, breed people!
The apartment is inhabited by tenants who were told to sign a contract on the installation of cameras (according to the law it is possible), but the contract contains the surname of the owner of the apartment and the signature of another person!Upon arrival, we wrote a statement about the refusal of services and voila, a year later we find out that there is a constant payment, which is included in the calculation of housing and communal services. Well, how is it called?They are already so exhausted to cut down money from people that they are ready to get out of it by any means!!
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Светлана Спиридонова
Level 7 Local Expert
July 3, 2024
Thank you for the prompt departure and high-quality installation of the video surveillance system. The best option, great price and trouble-free equipment.
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Алексей Мироненко
Level 7 Local Expert
July 5, 2024
Excellent assessment. Prompt, competent and accurate work. They made surveillance everywhere in the house for us, it immediately becomes more reliable and safer.
We provided high-quality advice on the issue that arose
I left a request. We called back promptly and helped to sort it out
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Гомельчанка
Level 3 Local Expert
May 7, 2024
Good, responsive specialists! And the video quality is excellent! They helped a lot in the situation with the child. Teenage "showdowns" are a problem. Unlike all other organizations, they also provide video data from other homes. Thanks for your work!
Dima D., from the previous review, you probably are not the owner of the apartment, that's why you got into this situation! If it wasn't for BelOblVideo, we would have been put in the SOP. Thanks again!
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Виктория Авдонина
Level 7 Local Expert
July 4, 2024
Video surveillance at the house was needed, and this request was addressed here. They helped us, they did everything perfectly. Wonderful job.
And so the contract dated 01/19/2022 .
Their website does not provide a personal account login password and so on... only familiarization and contacts. I call up the secretary and says that video recording is underway and there is an archive, you can order it and I have to meet and they will give it to me.... What a breeeed....
Access to the archive remotely should already be with me, which violates the contract.
The promise is this - we will send some code and download some application without specifying which one during the month of August already.
In addition, video recording is conducted after the 3rd payment, which is indicated in paragraph 3.9 of this agreement, which turned out to be missing, as they later dealt with the secretary (they have their own other agreement there) and the camera was only hung up in June, the contract from January is by the way.... We are waiting for further actions by the contractor
They write positive reviews to themselves, I see ...
I'LL ADD THEM LATER
after the call, everything accelerated, everything was sent as promised, you can easily figure it out only Hit-Connect only for iPhone and Android and where for Windows for PC
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Наталья Наумова
Level 6 Local Expert
June 7, 2024
The installation is neat and high-quality. All the work was done on time. Thank you so much to you, your company and your guys!
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Александр Вондокур
Level 6 Local Expert
June 5, 2024
I ordered a video surveillance system, I liked everything. Well-honed competent work, no delays or comments. Thank you, I will keep in mind!
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Леонид Пантелеев
Level 7 Local Expert
July 6, 2024
Five for decent communication and the fastest possible work. They work under pleasant and understandable conditions. Well done.
Employees of this company go to apartments and deceive people.
Tip, don't even open the doors if you come from this company.
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Евгений Кузнецов
Level 7 Local Expert
June 6, 2024
I needed video surveillance, I contacted this company. Specialists with extensive experience, ready to leave and work, did everything perfectly.
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Никита Урсаленко
Level 7 Local Expert
June 7, 2024
We didn't regret putting up cameras. We helped to find the culprit of the blow to our car right in front of the yard. Thank you very much for the high-quality and working equipment.
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Ксения Царёва
Level 6 Local Expert
July 4, 2024
A good company, regarding the installation of a video surveillance system. I am addressing them for the second time already. They do their job wonderfully!
we took a signature from a neighbor on my full name and I have to pay . .
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Артём Шантин
Level 7 Local Expert
June 3, 2024
A pleasant organization helped me to increase the security of my home by installing surveillance cameras. You can also contact them and get a recent record. Well done.
I made a request to take a video, the technician arrived two hours later, polite, showed everything, opened up, made a request for a week-long video, suffered for a long time with me until he threw it off, I'll download it again, without psyches, called all the time and clarified, well done, completely satisfied with his work
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Валерий Волков
Level 7 Local Expert
May 26, 2023
I would like to express my gratitude to the company for the professionalism, quality of services provided and the speed of providing the video archive. I recommend the company! Thank you for your work and attention to detail, which make our lives safer and calmer.
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Рустам М.
Level 7 Local Expert
May 24, 2023
I am very pleased with the presence of video surveillance on our house. This security system plays an important role in protecting property. I feel much more confident knowing that our house is under surveillance around the clock. When the incident occurred, the videos were used as evidence and helped with the investigation. Thanks!
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Дарья Рубцова
Level 7 Local Expert
May 22, 2023
We live in a house where video surveillance of this organization is installed, and we are fully confident in the safety of our housing. Cameras monitor all entrances and exits, as well as common spaces, this creates a sense of security and control. Records are provided quickly, we are satisfied with the service!
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Мария Тимофеева
Level 7 Local Expert
May 27, 2023
I am completely satisfied with the video surveillance system on our house. We had a case of an accident, thanks to the cameras we found the culprit. We immediately thought that these cameras were pointless, but as soon as we faced the situation, we were glad that they were in our yard. I recommend it to everyone!
A very cool company! We use online access, everything is stable, the quality is good!
Employees go to a meeting, they come even on weekends. Thank you.
My mother is 85 years old, a condition after a stroke with progressive dementia,she does not understand how to turn on the TV, on February 21, an employee of this company came to her, said that she needed to sign a paper so that thieves would not get in.She signed the contract, when I called the phone number specified in the contract, the manager turned out to be on a business trip and the deputies apparently too.People... Fear God, leave the old, stupid old people alone.
On what basis was I included in the "modern looping cameras" 16 rubles in payments without my consent.For the month of April.Why should I waste my time calling, figuring it out..And very quickly "on the call" we are ready to recalculate.It is calculated that people will not understand, they will not understand.Violation of all rules.
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Николай Корепанов
Level 7 Local Expert
May 25, 2023
I believe that video surveillance creates a visible element of deterrence for potential criminals. They know that they can be captured on camera, which reduces the likelihood of crimes in our yard. It also increases the overall security of the area. And in general, nowadays, the presence of a camera at the entrance should be the norm.
The service is excellent! I sometimes take recordings from the night period, because often the mirror will be closed on the car without asking, then some scratches, well, a couple of times some *****, we will not name who, decided to lower the wheels. Apparently, he didn't think that I could take notes from other entrances. You can see perfectly at night. Once they splattered the camera with paint, I informed the office, tomorrow a clean camera will be installed. Still, it's cool to live with cameras in the house, my soul is calmer
People don't mess with them!!!!! At the conclusion of the contract, they said that you would pay only 10 rubles once and then 2 rubles every month, but in fact they calculated that I should pay 10 rubles for 10 months, when the application is terminated, the money is not returned, which has already been paid, and you still need to pay for the next month.they say we will give you a discount, she took out a piece of paper for me to pay 3 rubles a month, a good discount from 10 rubles at once to 3 rubles, and there are a lot of people like me there, they all terminate contracts with them, in general, they would sue them so that they know how to deceive people.
Thanks to the guys who brought the video home to me. I arrive late, but we went to a meeting and brought it in after hours and downloaded everything to me on a flash drive. I really didn't expect it, thank you.
The guy who came to sign the contract introduced himself as an employee of the housing and communal services of the Sovetsky district - he was deceived .The contract was not given, he said he would put the seal on it, it took a month and a half, they did not bring it - they cheated. I went to terminate the contract, I arrive the next day, they said the contract was terminated, I call to find out at the RCC -they did not receive any messages -they were deceived, and they take money for unfinished work without cheating!
Bred, do not contact him, the margin is 300 percent and the contract is problematic to terminate...... Go around , I'm still surprised how they work and haven 't closed,