I often come to this bank. Girls are always happy to help in any situation, patiently and politely answer any questions of concern.. Nice.You leave in a great mood.
The most terrible bank that is disconnected from everything possible , swift, Apple Pay, Samsung pay , etc . The conversion rate , even for a small amount, is catastrophically different . In principle, there are no questions about the work of the department , as well as all Sovok 2.0 state banks . There are no queues , because there are no sensible services for citizens , the location is convenient on the avenue !
I came to the bank today to exchange currency, so the cashier, instead of serving customers, sits and talks about his business with a neighbor, and they don't care about people. I went to another bank and exchanged it quickly. So why are there such employees in the bank?
I came to make a transfer using the Golden Crown (which is available on the bank's website as a service), but there is a piece of paper at the checkout: The Golden Crown does not work. When I asked the person watching the hall, I got the answer: I don't know what's on the site, but the Golden Crown doesn't work for us. That's the kind of service and communication with customers - below the baseboard
The employee talked on the phone about personal issues throughout our session.
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Оксана Б.
Level 16 Local Expert
August 24, 2022
Thanks to the manager who helped to sort out the broken card. She connected all the employees not only of the department, but also of the central office. It is very pleasant to have such a caring attitude towards customers.
A good bank, most often it has the lowest exchange rate in Polotsk. Here they try to give a newer currency than in other banks, where before giving a banknote, the cashier carefully selects the oldest and most dirty one to give it to the client.
Belinvestbank came in to change $100, a young employee turned the bill over and said it was moldy, although there were no complaints from another bank... Wasted time. I will not contact you anymore and I do not advise anyone...
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Димитрий
Level 8 Local Expert
January 25, 2022
A rude woman works at the checkout, discusses customers with a colleague right in front of people, thinking that she cannot be heard. He does not want to explain why certain data is needed to perform certain operations. There is one cash register for service.
I do not recommend it.