Белгазпромбанк
63 reviews
May 1
A "wonderful" bank that has ATMs all over the city that don't work forever, so you also find out the opening hours of the branch purely randomly, have you ever heard of displaying the current opening hours on maps? What kind of piece of paper is this? There's a joke every time.
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February 17
Please explain to me how there cannot be more than one new one hundred dollar bill in 4 bank branches. You hide them on purpose or you don 't want to blow them on purpose . In Moscow, old banknotes have a different exchange rate, and this issue was very important to me. To travel all over Minsk and not buy new dollars is kind of absurd
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April 22
A quiet horror. I was driving across town to deposit a loan at the cashier. There is only one cash register and the one (the only one) at lunch. Maybe close this department altogether if you have no one to work with?
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October 22, 2024
Sitting in line for an hour in the afternoon, when two specialists are working, and your question takes no more than 5 minutes, it's beyond my strength. I ask the management to take a closer look at the employees and either increase their efficiency, or bring more people on shift!!!! There are 6 jobs, but only 2 are working!!!!!
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July 17, 2024
The bank was strong and progressive. But lately, more and more often, something inside is malfunctioning. Of the latter, the ban on purchases on Steam and the refusal to service depot accounts without personal presence. Look, soon they will abandon the mobile application or force you to write an application for currency exchange at the checkout.
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March 13, 2024
I haven't been able to get through for several days, there is no way to drive up.
At the bank, when closing an account, it is necessary that at least three working days have passed since the last transaction on the account. You can find out if all the operations have passed at the call center, but how if no one picks up the phone, I wait for 15 minutes!
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March 10, 2024
Fast and high-quality service. This is the most important thing in the bank. Not all banks in Minsk are able to work normally. I'm glad that
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May 23, 2024
There is no service!!! I've been calling all day, just hanging on the line unresponsively, just mocking customers with clean water! I would not like to use the services of such a bank anymore!!!!
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April 11, 2024
The service is disgusting. The employee who issues the loan is not aware of the conditions presented on the bank's website. When I told her about it, I got the answer, "well, then we can go like this."
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March 9, 2024
Very friendly staff, fast and high-quality service! I recommend it!
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June 8, 2023
I use the services of this bank. There is a bank plastic card with cashback from this bank. There are no claims for servicing and banking operations. Employees carefully and correctly answer all questions. There is an ATM near the bank, and the bank provides 24/7 service.
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December 2, 2024
There is a huge queue, one cash register is open.
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December 22, 2024
Very fast service
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July 3, 2024
I don't like it, there is no information kiosk where you can put money into an account without a card.The staff is not attentive.
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December 14, 2022
The worst bank, I used different banks, I have something to compare with, I was abroad, I have a corporate account, there was a problem in my personal account, I wrote to support via telegram indicated on the official website. I asked for a Viber number to contact a specialist because I didn't want to listen to their music and pay $ 100 for roaming, they say we don't have a Viber, we don't provide support via the Internet for sole proprietors. I'm just shocked at how the bank treats its customers. Other banks call messengers on request and solve the problem, but Belgazprombank does not care, they only charge money for account maintenance, but they will not help in difficult times. Corporate clients, it turns out, are valued in this bank worse than individuals and they are not supported on the Internet. I am giving a screenshot of the correspondence, so as not to be unfounded. I am very upset by this behavior. Never set foot in this bank again. I wanted to put a zero, but there is no such rating.
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September 26, 2023
The competence of the employees (every time you have to sit and wait for a specialist to call the whole bank before answering your question) and the speed of providing documents wish the best
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January 30, 2024
A good bank, strange customers... If you are going to deposit bullion, be prepared to wait 10-15 minutes. Well, take the ticket accordingly)
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November 1, 2023
The worst bank. I issued a salary card with free service, two months later I quit and just then they introduced paid service of salary cards🤦🏼
To my question in the call center, is it possible to make a regular salary card from a salary card, because the salary does not come to it, they answered that you need to close this card, pay 25 rubles again and issue a new one. If I had known that the bank would change the terms of the agreement so quickly, I would never have taken a paid card
I wouldn't be surprised if, by depositing money at interest in this bank, you get 3% instead of the promised 13%, because the bank can unilaterally change the conditions and make the most of it
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October 14, 2024
A bank that is not interested in customers, the feeling that I am a bank employee
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June 4, 2024
It is impossible to reach the phone numbers listed on the website. They do not call back on the left request
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March 16, 2023
A good national bank for residents of the Russian Federation is not for guests of the city, accounts for non-residents are practically impossible to open or you need to provide a lot of information and papers
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May 18, 2024
It's disgusting, it's impossible to get through to any number...
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April 10, 2023
An excellent department. Service of individuals and legal entities at the level. It's just great.
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September 20, 2024
It's a very long time to wait in line.
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September 12, 2024
Everything is very good
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September 12, 2022
Excellent bank, excellent staff, always give full information on all banking products. It's a pity that there is no parking.
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May 9, 2022
An excellent bank while waiting in line, you can sit down and relax and the staff is wonderfully polite
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January 5, 2022
Department after department, you come, take a ticket , and then you need to enter somewhere from the main hall and while you are walking, they forget about you and call the next one, and oh, we didn't wait for you, but the first employee who was released will serve you, BUT after his release, he goes somewhere, and that's it politely
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October 5, 2021
A great bank! For both clients and people! The best managers are working! They know the legislation perfectly well, they will remind you if some of the documents were not submitted, in general, it is reliable with such a bank!
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December 28, 2021
I stood for 20 minutes despite the fact that there is no queue at the bank, I had to make a salary card, the employees just sit chatting, no one explains how long to wait, etc. It's just a waste of time. …
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June 18, 2023
I got a card, but they don't put money there, you need to release advanced people!!!
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May 22, 2023
The bank, as a bank, has no queues in the very center of the city.
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February 11, 2023
Quickly, efficiently, everything is available.
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March 9, 2022
I went to get a card. I took a ticket, stood for 15 minutes, the queue did not move a single person, although the windows were free. Has left. Time is wasted.
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June 25, 2024
Everything is clear
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May 15, 2022
I received the card. Everything is fast and convenient, except for the fact that I did not immediately guess where the ticket offices are located
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January 21, 2022
Regular customers, we hand over the proceeds every day, but in MOMO shopping center, the ATM does not work more often than it is serviceable, when you fix it, get busy!!!!
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December 11, 2023
A maze, not an escape
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October 21, 2022
It is very convenient and the staff is also pleasant
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August 26, 2024
Well
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December 10, 2023
The branch is good
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September 16, 2021
Clean, tidy and no queues 👍👍👍
Friendly cashiers at the ticket offices.
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May 19, 2022
Everything is working fine thanks.
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June 14, 2020
Nice smiling employees, keep it up. They solve any questions very tactfully and politely
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April 20, 2021
Excellent bank, I use their shopping card myself, I am very happy
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July 12, 2021
The service is fast. Inconvenient placement of offices, as for me.
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April 4, 2020
I ordered a salary card account in this department. The employee told me everything and advised me. I really liked it.
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March 24, 2020
Excellent bank, pleasant and helpful staff
I recommend
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February 21, 2020
Friendly staff
But ... there are very few working specialists
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February 5, 2020
Excellent bank and, most importantly, fast customer service))
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