I ordered a card in this department, the girl's employees advised me which one was better to do, there was no queue, I really liked this department, next time only there!
Good staff, help with any questions! Only the queues at the ticket office are long, you have to wait.. We are pleased to have an ATM, an information kiosk and two terminals inside so that you can top up your card with cash..
It's not bad, but there are almost always queues, there are a lot of people, there are few employees.
Plus, an employee will always come to the terminal and tell you if you don't know how to do something. Politeness is present.
When will the bank's management pay attention to the work of the staff? Only in this bank there are always queues. Which department don't go into. What do you get any awards for? The most disgusting bank.
Terrible service, 4 cash desks are open, I stood in line for 30 minutes to exchange money. It turned out that the exchange is only at certain cash desks. There is no notation about this. The turn came to the next one, but then suddenly 2 clients were sent from another cash register to re-register something for deposits... As a result, I was moved, I had to wait... Horror
Terrible service, I came to the bank and sat in line for 30 minutes so that the cashier would say that his working day was over, come back tomorrow. I understand everything perfectly well, then warn the client that 30 minutes before the end of working hours you do not accept payments so that people do not sit in line for 30 minutes!!!!
Very few ticket offices are open. Especially on the days of payment for communal services, there is a huge queue. And still 2-3 cash registers are working
The department is small, although there are many windows, but not all work and it happens that you have to wait for half an hour. Perhaps because of the pandemic, this situation