Belarusbank
74 reviews
April 16
The bank branch is ON FIRE AFTER RECONSTRUCTION, but there is also a disadvantage, there are HUGE QUEUES on the days of receiving money at the ATM, but the branch itself is excellent.
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February 25, 2024
Workers with nerves of steel! I wish you as many friendly customers as possible)
A pleasant employee, Tatyana A. (Anatolyevna, it seems), told everything so perfectly and explained about all the services with the card. Kind and wonderful staff, thank you) the service is at the highest level.
They will always tell you which ticket to take at the entrance, and this is wonderful and convenient. Yes, there is a minus at the peak of the communal there is a madhouse, it is better to take a ticket for pre-registration.
And people who like to shout, spoil the mood of the workers and excite all the people in the queue, shout at home or keep yourself in control. The workers try and work as hard as they can and are not ready to jump higher than their own.
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3
December 5, 2024
There are constant huge queues on salary and pension days. Because there is only one ATM in the entire district and that one is opened every other time.
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1
August 27, 2024
A very good bank, they will always help and prompt, I have not encountered queues. Thanks to the staff of the department!
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January 27, 2024
Good staff, did everything quickly, helped a lot with advice. Everything is done beautifully and modernly.
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3
July 10, 2024
Very pleasant and professional consultants and specialists in this department
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1
April 2
Long queues take a long time to wait
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May 31, 2022
A good department. Consultants will always help you pay payments and solve various difficulties in using M-banking and Internet banking. I wish the staff of this department patience, health and good working days.
P.S. I repeatedly contact this department and get a lot of pleasure and joy that there are such professional workers. Thank you for your work
A. Pankratov
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3
May 29, 2023
Excellent staff, always prompt. More often than not, there are not long queues. It is not annoying, and this is already a lot for this institution😂👍
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2
February 11, 2024
Polite staff, electronic queue, ATM. It's a pity that they don't work on Sunday.
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3
November 3, 2024
Normal specialists, long queues.
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October 23, 2022
Excellent department, pleasant atmosphere, qualified staff! You can always find help and support!
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3
1
August 27, 2024
Polite good staff
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September 23, 2021
Belarusbank is working fine now, especially after major repairs, it's nice to come in, always a responsive bank employee, excellent service.
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3
1
December 27, 2021
Good repair! Good, friendly staff. However, there are a lot of elderly people, they come to receive a pension, and this is through an operator. It's strange, why don't they issue cards or pensions to bring home?! Do you probably want to sit in line and chat with people the old-fashioned way?!?
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3
June 25, 2024
There are always huge queues
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2
1
June 1, 2023
A good bank, experienced staff, good customer relations
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3
June 19, 2023
I issued a card, from somewhere there was 500 rubles. I don't mind, thanks.
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1
August 5, 2022
Good bank branches, courteous staff, excellent service.
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3
October 9, 2021
After the reconstruction, it became much more convenient. The main thing is not to come during utility payments))
There are no questions for consultants and operators. Thank you for your patience with the citizens!
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3
August 1, 2023
The exchange rates are far from real, they steal from ordinary people.
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2
June 14, 2021
Terrible service is very slow, you can sit for 1-2 hours. It probably wasn't much before the renovation, better than after. 2 cash desks only work on payments . There are no consultants in the room. Yes, it is very hot and stuffy in the room. The air conditioners don't work there at all. Probably saving money.
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4
June 26, 2022
Attentive staff, high-quality service.I issued a card in this department.There are no complaints or complaints
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2
February 17, 2020
The organization of the service deserves praise. Most queues occur during the period of payment for utilities by the population. The Bank has installed terminals with bill acceptors and has allocated two consultants to assist visitors in making payments.
Maybe the bank will be the first to develop a system for making regular payments with minimal human participation in their implementation.
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3
2
November 5, 2023
Queues, lack of staff
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1
December 13, 2021
After the repair, everything is fine. It is convenient, and the staff, the environment.
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3
September 13, 2022
Excellent renovation of the building, good staff
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2
July 17, 2021
A pleasant separation. Responsive, qualified staff
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4
August 9, 2021
Tourists can exchange money for Belarusian rubles at the bank. The queue for coupons. They were served quickly enough.
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5
February 13, 2020
Customer tracking is very well organized, information kiosks with cash acceptance are available in terms of accepting payments, and several employees are also assisted in working with information kiosks in case of difficulties for a visitor.
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3
November 30, 2019
I'm handing over the money. Since the first decade of September, the electronic queue has not been working there. People have to defend themselves after work, Namely, to defend their own. As a legal entity, I have to be served first, but I have to wait a long time, and it is very difficult to explain to an elderly person who has stood in line for more than 45 minutes that we have different operations. I hope for understanding and resolution of this situation.
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7
3
October 20, 2021
Excellent service. They were treated with attention. They did what I specifically asked. Thanks
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3
March 7, 2020
At 10 a.m., I stood in an electronic queue for 10 minutes, there were no more than 10 people in the hall, only 3 out of 10 operators worked, the rest pretended to be very busy, so 3 * for being better than it was, not worse than it could have been.
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3
October 24, 2022
After the repair, the department is not recognizable, clean, beautiful.
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2
March 14, 2022
Just like everywhere else. There is nothing special. Eternal queues. You come and waste the day
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May 24, 2022
Infokiosk is very often broken and it is alone!
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August 4, 2021
It's much better than it was. It used to be a backwater and now the city center;)
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4
August 15, 2021
The staff is very helpful and happy to help.
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3
June 28, 2023
I've been there a few times, a good bank
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2
September 10, 2019
A good department. But there is one huge, albeit temporary, disadvantage - giant queues (due to the closure of a branch in a neighboring neighborhood for capital repairs).
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5
February 18, 2020
If one branch of the bank does not solve the basic issues of a client from another territorial branch of the same bank, then who needs such a useless bank at all?
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3
1
November 20, 2019
Although there is a ticket system, there are always queues, but very polite and competent staff
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6
August 4, 2021
I don't know what time to come here so as not to stand in line
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5
December 1, 2019
A spacious bank. But the work is not set correctly. Eternal queues. To exchange money, you need to give at least 30 minutes. Maybe you should already install an ATM for currency exchange, as there are in some banks. Or crediting to the card.
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7
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July 31, 2020
there are always queues plus the robbery of pensioners with tariffs.which should be symbolic for them at all
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4
November 23, 2019
It used to be completely collective farm, now it's an electronic queue, and so on. The staff is great, they help with the info kiosk
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2
September 3, 2021
After the repair, it is very good
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4
December 4, 2021
It got better after the repair.
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3
August 6, 2021
You can't even open the door without a mask.
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3
July 9, 2021
The only thing worse is the post office next door
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1